Likelihood to Recommend Any multi-location brand that has 20 locations and more, who wished to effortlessly manage their reviews from all review sources including the Apple and Google store, manage their location listings, promote their brand by utilizing Google and Facebook posts, drive their individual Google search rankings and engage all stakeholders in managing the brand's reputation, LocalClarity is the only choice.
Read full review Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
Read full review Pros Simplifies the review management process for multi-location clients Simplifies the local listing management process for multi-location clients Provides crisp and intuative reporting to all stakeholders Enables brands to easily take advantage of Google and Facebook posts Adapts quickly to the changing needs of the market and it's clients Read full review PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website. PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information. It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs. Read full review Cons The LocalClarity of 24 months ago and even of 12 months ago, is not the LocalClarity of today. Their ability to listen and adapt to their clients needs is truly remarkable. We will always find the need for improvement with any solution we use but LocalClarity's is near perfect and I have no doubt, based on my personal interactions with the LocalClarity team, the solution will continue to be near perfect. Read full review If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started. The backend has a bit of a learning curve to it, but can be worked through easily with persistence. Read full review Support Rating The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
Read full review Alternatives Considered None of the above keep up with LocalClarity. That's the reason we decided to partner with LocalClarity and we're proud to have done so. It's one thing to use the solution for yourself but when you engage a leading brand client you already have a relationship with to a solution, making a mistake is not an option...and not once have we felt we made a mistake introducing LocalClarity to any of our existing clients.
Read full review My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
Read full review Return on Investment As a reseller, LocalClarity is an easy proposition to sell as it's simple, uncluterred, uncomplicated and highly affordable. Due to the way LocalClarity was designed, it provides an automatic reduction in the resources required to handle the daily needs of a mideum to large multi-location chain...and who doesnt like to get the job done right with less resources and costs! With the use of LocalClarity, even as a simplistic example, our clients see an increase in their review ratings, an increase in the number of reviewers posting reviews, an an increase in brand stakeholder engagement working diligently improve customer satisfaction. Read full review Custom components and PowerReviews API can display positive customer feedback from an element. In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products. Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions. Read full review ScreenShots