TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogDNA

    Score9 out of 10
    N/ALogDNA headquartered in Mountain View offers their eponymous cloud log management or on-prem/self-hosted log management solution.N/A

    Logz.io

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.

    $0.84

    per ingested GB 3 day of log retention

    Pricing
    LogDNALogz.io
    Editions & Modules
    No answers on this topic
    Log Management - Community
    $0
    1 day of log retention.
    Log Management - Pro
    $.92
    per ingested GB. 7 days retention.
    Distributed Tracing - Pro
    $5
    Per million spans.
    Infrastructure Monitoring - Pro
    $12
    per month per 1000 time-series metrics.
    Log Management - Enterprise
    Custom
    Cloud SIEM - Enterprise
    from $1.49
    per ingested GB. Price includes Logz.io Log Management
    Offerings
    Pricing Offerings
    LogDNALogz.io
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LogDNALogz.io
    Considered Both Products
    LogDNA
    No answer on this topic
    Logz.io
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    67%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    LogDNALogz.io
    Small Businesses
    SolarWinds Papertrail
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    SolarWinds Loggly
    Score7.7 out of 10
    NetBrain Technologies
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogDNALogz.io
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    LogDNALogz.io
    Likelihood to Recommend
    LogDNA
    Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!
    Incentivized
    Read full review
    Logz.io
    Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
    Incentivized
    Read full review
    Pros
    LogDNA
    • The UI is simple to use and hasn't ever been confusing for anyone to use on our team.
    • Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems.
    • Searching/filtering is great and I've always been able to get exactly what I need.
    Incentivized
    Read full review
    Logz.io
    • Well documented and easy to set up.
    • Their alerting mechanism is really great especially when it comes to application monitoring.
    • Our data analysis in Kibana is made easy with the solution for Logz.io.
    • The issue checking and fixing is escalated quickly and is reported in time.
    Incentivized
    Read full review
    Cons
    LogDNA
    • There isn't really much I would change
    Incentivized
    Read full review
    Logz.io
    • Its price can be very high, so you should have good control of it to avoid exaggerated figures.
    • Some functions can be confusing.
    • It has limits to create subaccounts, which is a big problem for large companies.
    Incentivized
    Read full review
    Likelihood to Renew
    LogDNA
    No answers on this topic
    Logz.io
    Really easy to use and ship the logs Good customer support Easy integration with the modules
    Incentivized
    Read full review
    Usability
    LogDNA
    It's really easy to use and powerful. But at a few times, the UI may feel sluggish, which is a bit expected, since it's displaying live stream of heavy data.
    Incentivized
    Read full review
    Logz.io
    I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
    Incentivized
    Read full review
    Support Rating
    LogDNA
    It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.
    Incentivized
    Read full review
    Logz.io
    Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
    Incentivized
    Read full review
    Implementation Rating
    LogDNA
    No answers on this topic
    Logz.io
    Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.
    Incentivized
    Read full review
    Alternatives Considered
    LogDNA
    LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to Logentries, it does the same thing.
    Incentivized
    Read full review
    Logz.io
    Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
    Incentivized
    Read full review
    Return on Investment
    LogDNA
    • LogDNA is 30% cheaper than our previous solution
    Incentivized
    Read full review
    Logz.io
    • about the investment, this tool is helping in our day to day activities
    • easy to troubleshoot the errors
    • simple and powerful
    Incentivized
    Read full review
    ScreenShots