What users are saying about
2 Ratings
8 Ratings
2 Ratings
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Score 10 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

LogDNA

Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!
Nevin Jethmalani | TrustRadius Reviewer

Logz.io

Logz.io is well suited for infrastructure management and application monitoring. Our major issue is with the application management and issue tracking which can be done easily in Logz.io. Also the DevOps analytics tool is well managed in terms of ease of use. Our team is now relying mainly on the data analytics and monitoring tool on the application and on the cloud to get work done.
EBIN ELIAS | TrustRadius Reviewer

Pros

LogDNA

  • The UI is simple to use and hasn't ever been confusing for anyone to use on our team.
  • Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems.
  • Searching/filtering is great and I've always been able to get exactly what I need.
andrew dang | TrustRadius Reviewer

Logz.io

  • Emits alerts inmediately if somenthing is out of the ordinary.
  • It performs high-speed monitoring automatically so it does not require configuration.
  • Does not require any maintenance.
  • It has a very simple interface.
  • It offers its users great scalability.
Hanna Bedoya | TrustRadius Reviewer

Cons

LogDNA

  • There isn't really much I would change
Nevin Jethmalani | TrustRadius Reviewer

Logz.io

  • Continue to make search easier to use
John Wessel | TrustRadius Reviewer

Support Rating

LogDNA

LogDNA 10.0
Based on 1 answer
It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.
Nevin Jethmalani | TrustRadius Reviewer

Logz.io

Logz.io 9.0
Based on 1 answer
Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
EBIN ELIAS | TrustRadius Reviewer

Alternatives Considered

LogDNA

LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to Logentries, it does the same thing.
andrew dang | TrustRadius Reviewer

Logz.io

It is more focused in its approach which makes it really good for aggregating and analyzing logs. It has been way more helpful than New Relic APM for us. Data dog is nice but has some different focuses as well.
Skyler Cain | TrustRadius Reviewer

Return on Investment

LogDNA

  • It has helped a lot when trying to debug issues with customers or internal employees. It's a positive overall because it has saved us a lot of time debugging issues.
andrew dang | TrustRadius Reviewer

Logz.io

  • It helps us keep up with all the problems we may encounter.
  • Logz.io API helps a lot in debugging automation
  • We can use our set of tools to automatically look for common problems and monitor the current situation and in this way avoid our clients being alerted by some faults generated in the infrastructures of the applications.
Hanna Bedoya | TrustRadius Reviewer

Pricing Details

LogDNA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Logz.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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