LogDNA vs. SolarWinds Observability

Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!

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- For small teams serving big organizations - it's a really simple tool to install and set up relatively quickly. - the new installer is also great - I don't have to understand what modules need to be installed; it's all streamlined. - The HCO Licensing allows you to run the Additional polling engines at a scale where the previous licensing model didn't. We can deploy APEs in locations now, which would not have been worth the investment in previously as there weren't enough devices in that location/region to spend the $$$$ on an APE License.

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• The UI is simple to use and hasn't ever been confusing for anyone to use on our team.
• Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems.
• Searching/filtering is great and I've always been able to get exactly what I need.

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• Automated dependency mapping is a big hit.
• High availability is extremely simple to implement.
• Simple to use and drill into issues.
• Analysis of growth patterns driving the recommendation engine.

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• There isn't really much I would change

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• Can be complex to setup
• Is strongest with network resources
• Assumes a fairly large amount of base knowledge

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It's really easy to use and powerful. But at a few times, the UI may feel sluggish, which is a bit expected, since it's displaying live stream of heavy data.

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- decent ease of use - good training materials - good documentation - acceptable level of expected knowledge

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It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.

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LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to Logentries, it does the same thing.

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Solarwinds has the best overlap of the two others I've mentioned - the other two tools (Datadog and Dynatrace) are great in their own way but Solarwinds is just good at everything; if I had to pick one tool of the above, it would be Solarwinds for the compatibility and ease of use, the other tools are more focused on being great at certain things while Solarwinds is the jack of all trades.

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• LogDNA is 30% cheaper than our previous solution

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• one license requiring 1 PO to be raised
• sharing costs between departments for monitoring under one platform using APEs

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info