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SolarWinds Loggly vs. OpenText Threat Detection and Response

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Loggly

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

    $79

    per month/billed annually

    OpenText Threat Detection and Response

    Score7.4 out of 10
    N/AA combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
    Pricing
    SolarWinds LogglyOpenText Threat Detection and Response
    Editions & Modules
    Standard
    $79
    per month/billed annually
    Pro
    $159
    per month/billed annually
    Enterprise
    $279
    per month/billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds LogglyOpenText Threat Detection and Response
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree trial for Standard and Pro plans for 14 days with all features.—
    More Pricing Information
    Community Pulse
    SolarWinds LogglyOpenText Threat Detection and Response
    Considered Both Products
    SolarWinds
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    SolarWinds LogglyOpenText Threat Detection and Response
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of SolarWinds Loggly and OpenText Threat Detection and Response
    Feature
    SolarWinds Loggly
    -
    Ratings
    OpenText Threat Detection and Response
    5.5
    4 Ratings
    37% below category average
    Centralized event and log data collection00 Ratings8.04 Ratings
    Correlation00 Ratings9.04 Ratings
    Event and log normalization/management00 Ratings8.04 Ratings
    Deployment flexibility00 Ratings6.04 Ratings
    Integration with Identity and Access Management Tools00 Ratings6.03 Ratings
    Custom dashboards and workspaces00 Ratings5.04 Ratings
    Host and network-based intrusion detection00 Ratings8.02 Ratings
    Data integration/API management00 Ratings5.01 Ratings
    Behavioral analytics and baselining00 Ratings2.01 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.01 Ratings
    Response orchestration and automation00 Ratings2.01 Ratings
    Reporting and compliance management00 Ratings4.01 Ratings
    Incident indexing/searching00 Ratings1.01 Ratings
    Best Alternatives
    SolarWinds LogglyOpenText Threat Detection and Response
    Small Businesses
    SolarWinds Papertrail
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds LogglyOpenText Threat Detection and Response
    Likelihood to Recommend
    8.2
    (48 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    4.5
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (7 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.4
    (7 ratings)
    8.0
    (4 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SolarWinds LogglyOpenText Threat Detection and Response
    Likelihood to Recommend
    SolarWinds
    SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
    Incentivized
    Read full review
    OpenText
    In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
    Incentivized
    Read full review
    Pros
    SolarWinds
    • Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
    • Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
    • Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
    Incentivized
    Read full review
    OpenText
    • Integration with smart logger and ESM to create rules and easy management of the same.
    • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • Not all searches are intuitive.
    • We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
    • Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.
    Incentivized
    Read full review
    OpenText
    • It is slow comparing to any other SIEM Tool.
    • We have to create filter for each alerts need some custom filter .
    • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    Management is not open to having an agent sending the data to the cloud instance.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    SolarWinds
    Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
    Incentivized
    Read full review
    OpenText
    Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
    Incentivized
    Read full review
    Support Rating
    SolarWinds
    The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
    Incentivized
    Read full review
    OpenText
    I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
    Incentivized
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    Implementation Rating
    SolarWinds
    It has good architecture, which focus on ese of use.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    SolarWinds
    We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort. We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
    Incentivized
    Read full review
    OpenText
    Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • Unfortunately, we hit our logging cap on a weekly basis and we lose logs after that.
    • We have lost logs after hitting the maximum during service outages. We have become accustomed to not being able to rely on having them, then things go poorly.
    Incentivized
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    OpenText
    • Logger helps us to decrease incident response times.
    • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Loggly Screenshots

    Screenshot of Streamlined Log AnalysisScreenshot of Monitoring & AlertingProduct screenshotProduct screenshotProduct screenshot