LogPoint vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogPoint
Score 4.6 out of 10
N/A
LogPoint detects, analyzes and responds to threats within an organization’s data for faster security investigations. LogPoint is dedicated to helping overloaded security analysts work more efficiently with accelerated detection and response. LogPoint's SIEM solution with UEBA provides…N/A
Splunk IT Service Intelligence (ITSI)
Score 8.4 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
LogPointSplunk IT Service Intelligence (ITSI)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LogPointSplunk IT Service Intelligence (ITSI)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LogPointSplunk IT Service Intelligence (ITSI)
Top Pros
Top Cons
Features
LogPointSplunk IT Service Intelligence (ITSI)
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
LogPoint
6.3
5 Ratings
21% below category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Centralized event and log data collection8.25 Ratings00 Ratings
Correlation8.04 Ratings00 Ratings
Event and log normalization/management8.35 Ratings00 Ratings
Deployment flexibility6.55 Ratings00 Ratings
Integration with Identity and Access Management Tools6.23 Ratings00 Ratings
Custom dashboards and workspaces7.65 Ratings00 Ratings
Host and network-based intrusion detection7.33 Ratings00 Ratings
Data integration/API management4.51 Ratings00 Ratings
Rules-based and algorithmic detection thresholds6.41 Ratings00 Ratings
Response orchestration and automation3.61 Ratings00 Ratings
Reporting and compliance management6.41 Ratings00 Ratings
Incident indexing/searching2.71 Ratings00 Ratings
Best Alternatives
LogPointSplunk IT Service Intelligence (ITSI)
Small Businesses
AlienVault USM
AlienVault USM
Score 8.0 out of 10
Sentry
Sentry
Score 8.8 out of 10
Medium-sized Companies
Splunk Enterprise
Splunk Enterprise
Score 8.3 out of 10
Sentry
Sentry
Score 8.8 out of 10
Enterprises
Splunk Enterprise
Splunk Enterprise
Score 8.3 out of 10
ignio AIOps
ignio AIOps
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LogPointSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
7.3
(5 ratings)
8.9
(26 ratings)
Likelihood to Renew
8.2
(1 ratings)
8.2
(2 ratings)
Usability
6.8
(4 ratings)
-
(0 ratings)
Support Rating
8.3
(4 ratings)
8.9
(2 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
LogPointSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
LogPoint
LogPoint is incredibly useful for pulling information from various log sources and combining them together to offer insights into suspicious or potentially malicious behaviour. It is not intuitive and can take some time to get used to. Once you're up and running though, it's easy to onboard new log sources. Search queries can again be tough to get used to, but LogPoint support is really helpful and can offer assistance with writing more complex searches.
Read full review
Splunk
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
Read full review
Pros
LogPoint
  • Technical support team is fast and competent
  • License management and cost
  • Log parsing
  • New logs can be provided to the support team for parser creation
  • High Availability architecture does not cost more
Read full review
Splunk
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
Read full review
Cons
LogPoint
  • Providing a full Cloud solution
  • Having more documentation for complex deployment
Read full review
Splunk
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
Read full review
Likelihood to Renew
LogPoint
We are confident with the solution and we are using it daily
Read full review
Splunk
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
Read full review
Usability
LogPoint
Overall, LogPoint is pretty easy to get started with but faces issues with specific things (syslog on custom ports, script log collection, etc.).
Read full review
Splunk
No answers on this topic
Support Rating
LogPoint
LogPoint support is outstanding. They are incredibly helpful, and on occasions have proactively identified issues with our setup, and logged cases on our behalf before we had even noticed there was a problem. If there is a search we need to write that is beyond our skills, LogPoint support can typically write it for us within a couple of days. They are always very responsive, and I am yet to have a bad support experience.
Read full review
Splunk
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
Read full review
In-Person Training
LogPoint
Really nice person with huge skills on LogPoint
Read full review
Splunk
No answers on this topic
Alternatives Considered
LogPoint
LogPoint is easier to implement and less expensive.
Read full review
Splunk
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
Read full review
Professional Services
LogPoint
N/A
(Cannot skip without answer)
Read full review
Splunk
No answers on this topic
Return on Investment
LogPoint
  • Keep the same team to manage more IT resources
  • Having a better logs visibility
Read full review
Splunk
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
Read full review
ScreenShots

LogPoint Screenshots

Screenshot of LogPoint SIEM dashboardScreenshot of LogPoint UEBA dashboardScreenshot of LogPoint threat intelligence dashboardScreenshot of All LogPoint alerts are mapped to the MITRE ATT&CK framework