LogRocket vs. UserReplay

UserReplay

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogRocket	Score 8.8 out of 10	N/A	Modern Frontend Monitoring and Product Analytics LogRocket combines session replay, performance monitoring, and product analytics, to enable software teams to create the ideal product experience.	$99 per month
UserReplay	Score 8.0 out of 10	Enterprise companies (1,001+ employees)	UserReplay, from UK-headquartered software company User Replay with offices in France and the US, offers a customer experience management tool dedicated to usability testing of websites, web forms, and web applications.	N/A

Pricing

LogRocket

UserReplay

Editions & Modules

Team: $99
per month
Developer: Free
Professional: Contact sales team

No answers on this topic

Offerings

Pricing Offerings
LogRocket	UserReplay
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

Optional

Additional Details

Developer (free): includes 1000 sessions/month and 30 day data retention Team (starting at $99): includes LogRocket's core functionalities. Plans scale by session count and user seats Professional (custom pricing): includes LogRocket's core functionalities along with performance monitoring capabilities and advanced reporting

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More Pricing Information

Community Pulse
	LogRocket	UserReplay
Top Pros	No answers on this topic	Pro Specific customer Pro High fidelity Pro Quickly identify
Top Cons	No answers on this topic	Minus Advanced analytics Minus Customer service Minus Monthly reports

Best Alternatives
	LogRocket	UserReplay
Small Businesses	Smartlook Score 8.5 out of 10	Smartlook Score 8.5 out of 10
Medium-sized Companies	Siteimprove Score 8.8 out of 10	Siteimprove Score 8.8 out of 10
Enterprises	Contentsquare Score 8.7 out of 10	Contentsquare Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	LogRocket	UserReplay
Likelihood to Recommend	10.0 (1 ratings)	9.0 (1 ratings)

User Testimonials
	LogRocket	UserReplay
Likelihood to Recommend	LogRocket It's incredible for anyone who works at a saas and does customer support. It's the first job I've ever used Logrocket at and it adds such a great layer of service Incentivized Verified User Anonymous Read full review	UserReplay Great for online businesses who are well established and want to refine their UX/site performance. Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Pros	LogRocket enhances the customer support journey allows non-techy personnel like myself to dive into customer issues Incentivized Verified User Anonymous Read full review	UserReplay Identifying an issue and quickly understanding what the financial impact is Seeing how users use and interact with your site, by device Reporting on custom events Quickly finding a session and replaying it, to watch it back. Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Cons	LogRocket It's a shame recordings are capped to the previous month, but I believe this might be due to the plan we're on? Cropping sessions could be simplified I think - particularly the cropping tool's design Incentivized Verified User Anonymous Read full review	UserReplay Having confidence in the reports/numbers it pulls No function to email out weekly/monthly reports. Insights are sometimes difficult to extract Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Alternatives Considered	LogRocket No answers on this topic	UserReplay Very well, a similar but different system Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Return on Investment	LogRocket No answers on this topic	UserReplay Confirmed our low basket abandonment Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
ScreenShots	LogRocket Screenshots	UserReplay Screenshots