TrustRadius

LogRocket vs. UserReplay (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogRocket
Score 8.9 out of 10
N/A
Modern Frontend Monitoring and Product Analytics LogRocket combines session replay, performance monitoring, and product analytics, to enable software teams to create the ideal product experience.
$99
per month
UserReplay (discontinued)
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.N/A
Pricing
LogRocketUserReplay (discontinued)
Editions & Modules
Team
$99
per month
Developer
Free
Professional
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
LogRocketUserReplay (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsDeveloper (free): includes 1000 sessions/month and 30 day data retention Team (starting at $99): includes LogRocket's core functionalities. Plans scale by session count and user seats Professional (custom pricing): includes LogRocket's core functionalities along with performance monitoring capabilities and advanced reporting—
More Pricing Information
Community Pulse
LogRocketUserReplay (discontinued)
Best Alternatives
LogRocketUserReplay (discontinued)
Small Businesses
Smartlook
Smartlook
Score 8.6 out of 10
Smartlook
Smartlook
Score 8.6 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 9.0 out of 10
Siteimprove
Siteimprove
Score 9.0 out of 10
Enterprises
Contentsquare
Contentsquare
Score 7.4 out of 10
Contentsquare
Contentsquare
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LogRocketUserReplay (discontinued)
Likelihood to Recommend
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
LogRocketUserReplay (discontinued)
Likelihood to Recommend
LogRocket
It's incredible for anyone who works at a saas and does customer support. It's the first job I've ever used Logrocket at and it adds such a great layer of service
Verified User
Anonymous
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Discontinued Products
Great for online businesses who are well established and want to refine their UX/site performance.
Chris Wood | TrustRadius Reviewer
Chris Wood
Head Of Marketing - Online Dr
Read full review
Pros
LogRocket
  • enhances the customer support journey
  • allows non-techy personnel like myself to dive into customer issues
Verified User
Anonymous
Read full review
Discontinued Products
  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
Chris Wood | TrustRadius Reviewer
Chris Wood
Head Of Marketing - Online Dr
Read full review
Cons
LogRocket
  • It's a shame recordings are capped to the previous month, but I believe this might be due to the plan we're on?
  • Cropping sessions could be simplified I think - particularly the cropping tool's design
Verified User
Anonymous
Read full review
Discontinued Products
  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
Chris Wood | TrustRadius Reviewer
Chris Wood
Head Of Marketing - Online Dr
Read full review
Alternatives Considered
LogRocket
No answers on this topic
Discontinued Products
Very well, a similar but different system
Chris Wood | TrustRadius Reviewer
Chris Wood
Head Of Marketing - Online Dr
Read full review
Return on Investment
LogRocket
No answers on this topic
Discontinued Products
  • Confirmed our low basket abandonment
Chris Wood | TrustRadius Reviewer
Chris Wood
Head Of Marketing - Online Dr
Read full review
ScreenShots

LogRocket Screenshots

Screenshot of See a pixel-perfect recreation of a user session including the technical telemetry to help fix bugs fasterScreenshot of View data in aggregate across your customer base and alert on regressions in key APIsScreenshot of LogRocket closely integrates with many of the most popular frontend frameworks. In addition, LogRocket integrates with many support chat tools, backend logging solutions, and bug reporting systems.Screenshot of LogRocket helps you triage bugs more effectively by showing how many users are impacted by an errorScreenshot of In addition to aggregating application performance metrics across all users, LogRocket can also monitor and replay browser-based performance measures for specific users like CPU and memory usageScreenshot of Visualize and map the flow of visitors to your app. Watch sessions of users who have dropped out of the flow to determine commonalities and better understand user struggles

UserReplay (discontinued) Screenshots

Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.