TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Logz.io

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.

    $0.84

    per ingested GB 3 day of log retention

    SUSE Observability (StackState)

    Score8 out of 10
    N/ASUSE Observability (formerly StackState, acquired by SUSE in 2024) is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to incidents, understanding the precise change that is the root cause of an issue. The vendor states StackState clients realize decreases in mean-time-to-repair…N/A
    Pricing
    Logz.ioSUSE Observability (StackState)
    Editions & Modules
    Log Management - Community
    $0
    1 day of log retention.
    Log Management - Pro
    $.92
    per ingested GB. 7 days retention.
    Distributed Tracing - Pro
    $5
    Per million spans.
    Infrastructure Monitoring - Pro
    $12
    per month per 1000 time-series metrics.
    Log Management - Enterprise
    Custom
    Cloud SIEM - Enterprise
    from $1.49
    per ingested GB. Price includes Logz.io Log Management
    No answers on this topic
    Offerings
    Pricing Offerings
    Logz.ioSUSE Observability (StackState)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Logz.ioSUSE Observability (StackState)
    Considered Both Products
    Logz.io
    No answer on this topic
    SUSE
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Logz.ioSUSE Observability (StackState)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Icinga
    Score9 out of 10
    Enterprises
    NetBrain Technologies
    Score8.8 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Logz.ioSUSE Observability (StackState)
    Likelihood to Recommend
    9.0
    (9 ratings)
    8.3
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    7.6
    (5 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (2 ratings)
    8.7
    (5 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Logz.ioSUSE Observability (StackState)
    Likelihood to Recommend
    Logz.io
    Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
    Incentivized
    Read full review
    SUSE
    StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.
    Read full review
    Pros
    Logz.io
    • Well documented and easy to set up.
    • Their alerting mechanism is really great especially when it comes to application monitoring.
    • Our data analysis in Kibana is made easy with the solution for Logz.io.
    • The issue checking and fixing is escalated quickly and is reported in time.
    Incentivized
    Read full review
    SUSE
    • Giving observability of the entire IT stack
    • Custom alerting options.
    • Ingesting many different types of data.
    • Requesting new features is encouraged and they often add them quite quickly.
    Read full review
    Cons
    Logz.io
    • Its price can be very high, so you should have good control of it to avoid exaggerated figures.
    • Some functions can be confusing.
    • It has limits to create subaccounts, which is a big problem for large companies.
    Incentivized
    Read full review
    SUSE
    • Can't think of anything yet.
    Read full review
    Likelihood to Renew
    Logz.io
    Really easy to use and ship the logs Good customer support Easy integration with the modules
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Usability
    Logz.io
    I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
    Incentivized
    Read full review
    SUSE
    Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.
    Read full review
    Support Rating
    Logz.io
    Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
    Incentivized
    Read full review
    SUSE
    It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState
    Read full review
    Implementation Rating
    Logz.io
    Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Alternatives Considered
    Logz.io
    Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Return on Investment
    Logz.io
    • about the investment, this tool is helping in our day to day activities
    • easy to troubleshoot the errors
    • simple and powerful
    Incentivized
    Read full review
    SUSE
    • Increased visibility of all resources in cloud to 100%.
    • Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.
    Read full review
    ScreenShots