LoyaltyLion vs. Tango Card

If you have a Shopify website for your business, LoyaltyLion is a no-brainer due to its seamless integration which means it will fit like a glove into your CRM strategy. However, for any other backend e-commerce website, you need to look elsewhere since integration is not possible especially if you are looking at a retail strategy too where your POS system needs to be integrated into your website.

Incentivized

If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.

• In my opinion, it ties you into long contracts to suit their own needs
• In my opinion, provides basic customer support to save them money

Incentivized

• Tango Card is very easy to use and set-up
• Tango Card makes it easy to allow for multiple gift card options
• Tango Card allows for excel imports of respondents, which keeps things nice and simple

Incentivized

• Integration only with shopify
• UI could be better

Incentivized

• The initial setup of the API with all the ACH info was a bit complicated.
• The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.

Incentivized

No issues to report = 10. I cannot think of simpler usability in this category.

Incentivized

Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.

Incentivized

In my opinion, Smile eats LoyaltyLion for breakfast, it was not on BigCommerce however so in my opinion could not use it

Incentivized

We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be much better than Tremendous and we are happy with our choice.

Incentivized

• It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces
• We have seen a higher returning customer rate since using Loyalty points.

Incentivized

• Tango Card has increased out survey response rates
• Tango Card has increase our overall response counts
• By doing so, some of our board KPIs are better measured

Incentivized