LRS VPSX vs. OpenText XM Fax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LRS VPSX
Score 9.0 out of 10
N/A
LRS VPSX is an output management offering from Levi, Ray & Shoup (LRS) in Springfield, Illinois.N/A
OpenText XM Fax
Score 10.0 out of 10
Small Businesses (1-50 employees)
XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A
Pricing
LRS VPSXOpenText XM Fax
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LRS VPSXOpenText XM Fax
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
User Ratings
LRS VPSXOpenText XM Fax
Likelihood to Recommend
9.0
(1 ratings)
10.0
(9 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
LRS VPSXOpenText XM Fax
Likelihood to Recommend
Levi, Ray & Shoup (LRS)
LRS can be expensive. It supports all kinds of printers and models. One location for drivers for the printer. You do not install a printer driver at each workstation. It uses a central driver stored on a server. Easy management of printers. Can be deployed through SCCM or other products. It can be expensive for small businesses. It has been designed for large enterprises.
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OpenText
XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
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Pros
Levi, Ray & Shoup (LRS)
  • VPSX is license based on the number of printers. You can have multiple VPSX servers. They do not charge extra for software licenses. As long as the total number of printers does not exceed a certain amount.
  • It has secure printing features that are really great. There is an additional cost for secure printing. We have about 150 secure printing licenses out of over 2800 printers.
  • You can manage multiple VPSX printers from any VPSX web login. As long as the configuration is corrected you should have no issue.
  • It can be integrated with AD. All groups and members are defined in AD, then at the application level, you can grant access to manage the product.
  • It can give you granular access for managing printers based on your company policy and requirements.
  • Upgrades are simple and quick.
  • Support has been outstanding.
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OpenText
  • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
  • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
  • XM Fax provided onsite sales support for sales and technical training.
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Cons
Levi, Ray & Shoup (LRS)
  • Centralize reports. It lacks reporting tools.
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OpenText
  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
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Support Rating
Levi, Ray & Shoup (LRS)
Support is great. They can hold your hand if you do not know. The support staff is well trained. If the support is unsure, they will bring another SME to help out right away. After hour support is quick to respond to the call.
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OpenText
No answers on this topic
Alternatives Considered
Levi, Ray & Shoup (LRS)
We were using HP printing and Novell iPrint. VPSX was really easy to manage and it was more efficient for Einstein.
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OpenText
XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
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Return on Investment
Levi, Ray & Shoup (LRS)
  • Less FTE to manage products. It requires a minimum day to day maintenance if the setup is done properly.
  • We can review from the dashboard to see how many printers are having an issue. Number count.
  • It requires some time to learn the product.
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OpenText
  • I m not sure on pricing or how XMedius is pricing solutions now
  • Cloud-based / vs On-Prem I think my vote always goes for on Prem
  • ROI (not my field)
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ScreenShots

OpenText XM Fax Screenshots

Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).