Lucid Visual Collaboration Suite vs. Xmind

We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots. Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.

Incentivized

Well suited:

• Organizing information.
• Doing research.
• Organizing goals.
• Planning tasks.
• Planning meetings.
• Structure for writing documents.

Less appropriate:

• Sharing documents among the teams/multiple users.
• General-purpose infographics.
• Writing longer paragraphs in the note field is very limited.
• Integration with GitHub.
• Integration with Confluence.
• XMind uses a proprietary document format which is not indexed by search programs on a PC or a Mac. This means that one cannot search in the content of the XMind documents.

Incentivized

• Large number of predefined charts, diagrams, flows
• A great repository of various symbols and objects
• The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
• Easy way of duplicating shapes.
• While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.

Incentivized

• User interface.
• User experience.
• .Simplification
• Enables digital write up.

Incentivized

• I have used the templates before and those are nice! I would like to see more
• The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load.

Incentivized

• Sharing documents among the teams.
• Plugins for the tool that can enhance functionality.
• Better printed output for large mindmaps.
• Faster updates to new versions.

Incentivized

The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.

Incentivized

I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement

Incentivized

The support around a bug in the tool which prevented the correct printing of diagrams. Support came back after a few days, and there was no workaround. Eventually, the bug was fixed in a future release. The company does not pay much attention to user forums. With better support and plugin mechanism for user contributions, the product would be more convincing.

Incentivized

Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.

Incentivized

It has a different form. Trello is good for task management. Xmind will give an overall connection between different tasks and how all the tasks interconnect to each other. The reminder function in Trello is good to keep track. However, a bird's eye view in Xmind will put conversations into context, and ease the navigation of any discussions.

Incentivized

• It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it.
• Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity.

Incentivized

• Increased productivity of employees.
• Provided structure and clear thought processes.
• Reusable content.

Incentivized