TrustRadius

Luciq vs. OpsRamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Luciq
Score 8.0 out of 10
N/A
Luciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…
$149
per month
OpsRamp
Score 7.0 out of 10
N/A
OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
Pricing
LuciqOpsRamp
Editions & Modules
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
No answers on this topic
Offerings
Pricing Offerings
LuciqOpsRamp
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual plan.—
More Pricing Information
Community Pulse
LuciqOpsRamp
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User Ratings
LuciqOpsRamp
Likelihood to Recommend
8.0
(2 ratings)
7.8
(3 ratings)
Usability
-
(0 ratings)
7.5
(3 ratings)
Support Rating
-
(0 ratings)
7.0
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.1
(2 ratings)
Professional Services
-
(0 ratings)
7.8
(2 ratings)
User Testimonials
LuciqOpsRamp
Likelihood to Recommend
Luciq Inc.
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
Billy Pham | TrustRadius Reviewer
Billy Pham
Technical Program Manager
Read full review
OpsRamp
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Pros
Luciq Inc.
  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
Verified User
Anonymous
Read full review
OpsRamp
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Cons
Luciq Inc.
  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Billy Pham | TrustRadius Reviewer
Billy Pham
Technical Program Manager
Read full review
OpsRamp
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Usability
Luciq Inc.
No answers on this topic
OpsRamp
It's a good and user friendly tool.
BB
Balaji Balaji.HG
Software principal engineer
Read full review
Support Rating
Luciq Inc.
No answers on this topic
OpsRamp
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Contract Terms and Pricing Model
Luciq Inc.
No answers on this topic
OpsRamp
Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Professional Services
Luciq Inc.
No answers on this topic
OpsRamp
Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Return on Investment
Luciq Inc.
  • Reduced the time to get feedback.
Verified User
Anonymous
Read full review
OpsRamp
  • 90% alert reduction.
  • 70% of manual, routine IT.
  • Processes now automated.
  • 50% increase in team.
  • Efficiency and productivity.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
ScreenShots

Luciq Screenshots

Screenshot of Instabug Report