LumenVox Automatic Speech Recognition (ASR) vs. RingCentral Contact Center
LumenVox Automatic Speech Recognition (ASR) vs. RingCentral Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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LumenVox Automatic Speech Recognition (ASR) | N/A | LumenVox boasts 20 years of voice technology and delivers a speech offering that supports voice experiences that not only understand what is being said, but also identify who is saying it. LumenVox gives companies the ability to integrate applications in any environment – on-premise, multi-cloud, or a hybrid model. LumenVox states they can deploy new language models in an average of 60 days or less, where most providers require six months or… | N/A | |
RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A |
LumenVox Automatic Speech Recognition (ASR) | RingCentral Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LumenVox Automatic Speech Recognition (ASR) | RingCentral Contact Center | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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LumenVox Automatic Speech Recognition (ASR) | RingCentral Contact Center | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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LumenVox Automatic Speech Recognition (ASR) | RingCentral Contact Center | |
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Small Businesses | RingCentral Contact Center Score 7.9 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Verint Speech Analytics Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LumenVox Automatic Speech Recognition (ASR) | RingCentral Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (4 ratings) |
Usability | - (0 ratings) | 8.7 (3 ratings) |
Support Rating | - (0 ratings) | 6.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
LumenVox Automatic Speech Recognition (ASR) | RingCentral Contact Center | |
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Likelihood to Recommend | LumenVox No answers on this topic | RingCentral |
Pros | LumenVox No answers on this topic | RingCentral |
Cons | LumenVox No answers on this topic | RingCentral |
Likelihood to Renew | LumenVox No answers on this topic | RingCentral |
Usability | LumenVox No answers on this topic | RingCentral |
Support Rating | LumenVox No answers on this topic | RingCentral |
Implementation Rating | LumenVox No answers on this topic | RingCentral |
Alternatives Considered | LumenVox No answers on this topic | RingCentral |
Return on Investment | LumenVox No answers on this topic | RingCentral |
ScreenShots | LumenVox Automatic Speech Recognition (ASR) Screenshots |