mabl vs. ServiceNow DevOps

We haven't found a scenario yet where it hasn't been appropriate. We did have one function on our application that mabl couldn't do, but they solved it and got back to us very quickly. Our application is web-based and mabl is able to handle this very easily. We use the command line runner a lot. Being able to easily and quickly change from a cloud based run to a local run has been fantastic. Setting up flows and environments is a wonderful feature

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ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

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Independently Invited by TrustRadius

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• mabl trainer - record and play back test cases
• Organization - labels and flows make this easy
• Customer support!

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• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

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Independently Invited by TrustRadius

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• Asserts could be easier to add, but they aren't terribly hard

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• No drop-down option is available to click when requesting specific software or hardware.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We ultimately selected mabl cause it most met our needs and our budget. We needed a low code UI automation test tool. We also have a suite of existing testing tools and other tools that it needed to be able to integrate with. Price was the only thing that ruled out some of the above tools, we are a small start up, and don't have a huge budget. Some tools listed didn't have the same functionality or ease of use with the record and playback. mabl works on our machines and integrates with our existing tools

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We are able to more quickly automate UI tests

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info