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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MadCap Xyleme

    Score6 out of 10
    N/AXyleme is a robust Component and Learning Content Management Solution dedicated to providing users with an easy and safe way to create and disseminate learning materials and other business-related content. It comes equipped with several features that focus on creating a central, single source of truth for an organization’s content.N/A

    SilkRoad Learning

    Score7.7 out of 10
    N/ASilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A
    Pricing
    MadCap XylemeSilkRoad Learning
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MadCap XylemeSilkRoad Learning
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    MadCap XylemeSilkRoad Learning
    Learning Management
    Comparison of Learning Management features of MadCap Xyleme and SilkRoad Learning
    Feature
    MadCap Xyleme
    -
    Ratings
    SilkRoad Learning
    8.6
    3 Ratings
    4% above category average
    Course authoring00 Ratings9.03 Ratings
    Course catalog or library00 Ratings9.03 Ratings
    Player/Portal00 Ratings7.63 Ratings
    Learning content00 Ratings8.53 Ratings
    Mobile friendly00 Ratings8.53 Ratings
    Progress tracking & certifications00 Ratings9.03 Ratings
    Assignments00 Ratings7.13 Ratings
    Compliance management00 Ratings8.13 Ratings
    Learning administration00 Ratings7.63 Ratings
    Learning reporting & analytics00 Ratings10.02 Ratings
    Social learning00 Ratings10.02 Ratings
    Best Alternatives
    MadCap XylemeSilkRoad Learning
    Small Businesses
    No answers on this topic
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    No answers on this topic
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MadCap XylemeSilkRoad Learning
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.1
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.6
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    MadCap XylemeSilkRoad Learning
    Likelihood to Recommend
    MadCap Software
    Well-suited:
    1. Building and keeping up to date modular content (blocks).
    2. Maintaining and updating large content library where meaning team members might be working on the same content but using the content in different context (e.g. learning and internal comms).
    3. Creating learning content by new/recently onboarded team members.
    4. Create simple learning courses with some level of interactively, medium interactivity (tabs, image maps, slider reveal images), create different types of knowledge checks/assessments from multiple choice to drag and drop activities); embed videos and other HTML elements .
    5. Integrate with LMS, apply SCORM rules etc
    6. Better to use in combination with other media creation tools like Vyond, Storyline. Some things can get tricky (compatibility).
    Less appropriate: 1. If you need to build highly interactive learning experience 2. When you don't have a team member you can dedicate specifically to customize templates in Xyleme for your organizational needs (looks, functionality etc.) or and to train team members on this software. You'd need someone on your team to collaborate with Xyleme closely to customize functions for your organization's needs. 3. When #2 and you want a modern/in trend looking output and not willing to compromise on what it looks and feels.
    Incentivized
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    SilkRoad
    It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
    Incentivized
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    Pros
    MadCap Software
    • content reuse (linked content modules). Update content block in one place and it updates in all the other places where this block is used (linked)
    • easy to train on and onboard new team members
    • flexibility of output templates
    • web-based tool - easy to develop directly from browser
    Incentivized
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    SilkRoad
    • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
    • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
    • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
    Incentivized
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    Cons
    MadCap Software
    • several features advertised as device agnostic or mobile friendly do not work properly on mobile
    • finicky in many ways, sometimes you need to tinker with details for to long to make things work properly
    • many UI solutions/elements that are not intuitive at all (even using the tool almost every day you need to make effort to remember how things are done)
    Incentivized
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    SilkRoad
    • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
    • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
    • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
    Incentivized
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    Likelihood to Renew
    MadCap Software
    No answers on this topic
    SilkRoad
    Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
    Incentivized
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    Usability
    MadCap Software
    No answers on this topic
    SilkRoad
    I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
    Incentivized
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    Reliability and Availability
    MadCap Software
    No answers on this topic
    SilkRoad
    There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
    Incentivized
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    Performance
    MadCap Software
    No answers on this topic
    SilkRoad
    It works well most of the time.
    Incentivized
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    Support Rating
    MadCap Software
    No answers on this topic
    SilkRoad
    The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
    Incentivized
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    Online Training
    MadCap Software
    No answers on this topic
    SilkRoad
    some are thorough and others are not. I like that they are available for review.
    Incentivized
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    Alternatives Considered
    MadCap Software
    No answers on this topic
    SilkRoad
    SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
    Incentivized
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    Scalability
    MadCap Software
    No answers on this topic
    SilkRoad
    The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
    Incentivized
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    Return on Investment
    MadCap Software
    • train and onboard new learning developers on the team quickly and get them started to create courses
    • ROI - don't have access to this information
    Incentivized
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    SilkRoad
    • GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
    • Employees can quickly access and complete online trainings so that they can get back to their jobs.
    Incentivized
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    ScreenShots

    MadCap Xyleme Screenshots

    Screenshot of A snapshot of how Xyleme users can create content in a single location and publish it to multiple locations