Maestro vs. Small Improvements

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maestro
Score 7.0 out of 10
N/A
Maestro is an employee performance and talent mangement software solution offered by Madison.N/A
Small Improvements
Score 7.4 out of 10
N/A
Performance Reviews & 360s Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews for different departments at the same time. Ongoing Feedback Praise coworkers for a job well done and request feedback at any time from anyone. Prepare for…
$2
per user, per month
Pricing
MaestroSmall Improvements
Editions & Modules
No answers on this topic
Engagement and Retention Add-on
$2
per user, per month
Performance Starter Pack
$5
per user, per month
Feedback and Performance Suite
$7
per user, per month
Offerings
Pricing Offerings
MaestroSmall Improvements
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe also offer volume discounts if you have over 200 employees! Please see the calculator on our pricing page to calculate your exact price.
More Pricing Information
Features
MaestroSmall Improvements
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Maestro
-
Ratings
Small Improvements
8.1
8 Ratings
5% above category average
Corporate goal setting00 Ratings7.02 Ratings
Subordinate goal setting00 Ratings7.53 Ratings
Individual goal setting00 Ratings8.98 Ratings
Line-of sight-visibility00 Ratings7.83 Ratings
Performance tracking00 Ratings9.17 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Maestro
-
Ratings
Small Improvements
9.3
8 Ratings
13% above category average
Performance plans00 Ratings9.87 Ratings
Plan weighting00 Ratings8.03 Ratings
Manager note taking00 Ratings10.07 Ratings
Performance improvement plans00 Ratings8.33 Ratings
Review status tracking00 Ratings9.78 Ratings
Rater nomination workflow00 Ratings9.76 Ratings
Review reminders00 Ratings10.07 Ratings
Workflow restrictions00 Ratings9.04 Ratings
Multiple review frequency00 Ratings9.15 Ratings
Reporting00 Ratings9.05 Ratings
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MaestroSmall Improvements
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User Ratings
MaestroSmall Improvements
Likelihood to Recommend
9.0
(2 ratings)
9.0
(10 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
7.1
(4 ratings)
User Testimonials
MaestroSmall Improvements
Likelihood to Recommend
Madison
Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
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Small Improvements
I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.
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Pros
Madison
  • Easy progress reports using a type of "mail merge" built in template
  • Reports tab is a nice feature
  • Seems fairly stable and reliable
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Small Improvements
  • Take shared or private notes tied to each week's 1-1 meeting
  • Remind each other of open action items until they are checked off
  • Manage the performance review cycle
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Cons
Madison
  • Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
  • Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
  • Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
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Small Improvements
  • Interface can be cluttered at times
  • There isn't a lot of help or knowledge readily available when first using the tool
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Likelihood to Renew
Madison
Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
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Small Improvements
No answers on this topic
Support Rating
Madison
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
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Small Improvements
I never had to contact their support so far. There's no "N/A" option so I'm going with a neutral "5".
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Alternatives Considered
Madison
Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
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Small Improvements
Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.
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Return on Investment
Madison
  • Maestro allows me to log all communication with families, eliminating any question as to when I reached out
  • Maestro is a huge time saver with sending progress reports
  • Maestro lacks customization that would make teachers more efficient
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Small Improvements
  • It helped keep my goals on track, both in documentation and email updates.
  • It helped free up my manager's bandwidth to focus on other tasks.
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ScreenShots

Small Improvements Screenshots

Screenshot of Provide employees with structured opportunities for reflection and assessment through Performance ReviewsScreenshot of Decide whether or not you want manager to approve nominations for 360 FeedbackScreenshot of Share agenda items, meeting notes, and follow-up discussions with 1:1 MeetingsScreenshot of Create templated 1:1 meeting agendas for your managersScreenshot of Identify goals, set success measures, and track the results with ObjectivesScreenshot of Give public kudos to your colleagues with Praise