What users are saying about
89 Ratings
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Score 7.5 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Magento Open Source

Magento Open Source is well suited for small or medium-sized businesses who don't have a lot of money or time to start their online store. If our web design client can select a specific pre-made template beforehand, and they do not want a ton of complex or extremely specific functionalities, then we suggest Magento Open Source to the client. If the client is a large retailer wanting very specific features, then OpenCart or complete custom code might be a better choice.
.Kim Murphy | TrustRadius Reviewer

Mirakl Marketplace Platform

If you have a successful webstore with high traffic it could make sense to think about in expanding the business to other vendors by creating a marketplace (just like amazon). You'll charge a commission on the products sold in your website by other vendors, and that way you'll have a wide range of products to offer to your users. To do this, Mirakl is the software to use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Open Source
7.3
Mirakl Marketplace Platform
8.3
Product catalog & listings
Magento Open Source
7.7
Mirakl Marketplace Platform
8.0
Product management
Magento Open Source
7.0
Mirakl Marketplace Platform
8.0
Bulk product upload
Magento Open Source
7.3
Mirakl Marketplace Platform
10.0
Branding
Magento Open Source
7.9
Mirakl Marketplace Platform
6.0
Mobile storefront
Magento Open Source
7.1
Mirakl Marketplace Platform
Product variations
Magento Open Source
8.4
Mirakl Marketplace Platform
9.0
Website integration
Magento Open Source
8.4
Mirakl Marketplace Platform
10.0
Visual customization
Magento Open Source
6.5
Mirakl Marketplace Platform
7.0
CMS
Magento Open Source
5.4
Mirakl Marketplace Platform

Online Shopping Cart

Magento Open Source
7.6
Mirakl Marketplace Platform
Abandoned cart recovery
Magento Open Source
7.4
Mirakl Marketplace Platform
Checkout user experience
Magento Open Source
7.9
Mirakl Marketplace Platform

Online Payment System

Magento Open Source
8.2
Mirakl Marketplace Platform
8.0
eCommerce security
Magento Open Source
8.2
Mirakl Marketplace Platform
8.0

eCommerce Marketing

Magento Open Source
7.5
Mirakl Marketplace Platform
6.0
Promotions & discounts
Magento Open Source
7.7
Mirakl Marketplace Platform
4.0
Personalized recommendations
Magento Open Source
6.8
Mirakl Marketplace Platform
8.0
SEO
Magento Open Source
8.1
Mirakl Marketplace Platform
6.0

eCommerce Business Management

Magento Open Source
7.8
Mirakl Marketplace Platform
7.4
Multi-site management
Magento Open Source
7.0
Mirakl Marketplace Platform
7.0
Order processing
Magento Open Source
8.0
Mirakl Marketplace Platform
8.0
Inventory management
Magento Open Source
7.8
Mirakl Marketplace Platform
7.0
Shipping
Magento Open Source
8.4
Mirakl Marketplace Platform
8.0
Custom functionality
Magento Open Source
7.7
Mirakl Marketplace Platform
7.0

Pros

Magento Open Source

  • Magento 2 CE has a very robust document workflow which mirrors most mid-large ERP systems. There's a "papertrail" which mimics your business processes, and each part of the process is exposed to the API which makes for some great integration potential.
  • Magento 2 CE is also great for tracking customer history, saves a record for each and allows you to understand customer interests better.
  • Magento 2 CE is highly expandable, with a full marketplace of free and premium modules that should accomplish some pretty niche sales or service goals.
Brendon Brown | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
Leonardo Costa | TrustRadius Reviewer

Cons

Magento Open Source

  • Not the simplest of solutions to use or maintain from an end-user perspective
  • Other platforms are better with regards to SEO in our experience
  • Fairly sluggish and slow compared to other platforms without the correct server specification and performance optimization work.
David Bryan | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Lack of tailoring for the dashboard.
  • More options for promotions.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento Open Source

Magento Open Source 10.0
Based on 1 answer
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
Bret Williams | TrustRadius Reviewer

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Open Source

Magento is hands down better than any hosted platform (i.e., BC), but only if you have a good development team. Hosted platforms are very limiting as to what you can accomplish "outside the box." Magento is much better than WooCommerce in its user friendliness and its feature set.
Lynn Thames | TrustRadius Reviewer

Mirakl Marketplace Platform

In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
Leonardo Costa | TrustRadius Reviewer

Return on Investment

Magento Open Source

  • It definitely let us start with a decent store and scale from 0 to 15,000 products without many performance issues. But that comes with a cost: we were unable to change the design of the checkout, SEO was poor, and adding banners or more store-related things was very time consuming.
  • Debugging is hard and you will break your head with some errors that break your store, and you don't know how to solve them. This was one of the reasons why we left it.
Santiago Valdés | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Increased turnover.
  • Reduced organic product sales.
  • Decreased Sales Margin.
Anonymous | TrustRadius Reviewer

Pricing Details

Magento Open Source

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mirakl Marketplace Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Open Source
6.9
Mirakl Marketplace Platform
8.0

Likelihood to Renew

Magento Open Source
10.0
Mirakl Marketplace Platform

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