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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Magento Open Source

    Score8.1 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A

    Nexthink

    Score7.3 out of 10
    N/ANexthink Workplace Experience is a cloud-native platform allowing IT teams to manage the Digital Employee Experience (DEX) by providing insights across devices, applications, users, operating systems, locations and organizational units.N/A
    Pricing
    Magento Open SourceNexthink
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Magento Open SourceNexthink
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPricing for Magento will vary greatly depending on outsourcing support and maintenance services.—
    More Pricing Information
    Community Pulse
    Magento Open SourceNexthink
    Considered Both Products
    Adobe
    No answer on this topic
    Nexthink
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Magento Open SourceNexthink
    Online Storefront
    Comparison of Online Storefront features of Magento Open Source and Nexthink
    Feature
    Magento Open Source
    7.4
    29 Ratings
    5% below category average
    Nexthink
    -
    Ratings
    Product catalog & listings9.329 Ratings00 Ratings
    Product management9.029 Ratings00 Ratings
    Bulk product upload9.027 Ratings00 Ratings
    Branding6.727 Ratings00 Ratings
    Mobile storefront4.029 Ratings00 Ratings
    Product variations9.327 Ratings00 Ratings
    Website integration8.326 Ratings00 Ratings
    Visual customization5.728 Ratings00 Ratings
    CMS5.027 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Magento Open Source and Nexthink
    Feature
    Magento Open Source
    7.0
    29 Ratings
    9% below category average
    Nexthink
    -
    Ratings
    Abandoned cart recovery5.424 Ratings00 Ratings
    Checkout user experience8.729 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Magento Open Source and Nexthink
    Feature
    Magento Open Source
    8.6
    27 Ratings
    3% above category average
    Nexthink
    -
    Ratings
    eCommerce security8.627 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Magento Open Source and Nexthink
    Feature
    Magento Open Source
    6.4
    29 Ratings
    18% below category average
    Nexthink
    -
    Ratings
    Promotions & discounts9.329 Ratings00 Ratings
    Personalized recommendations2.022 Ratings00 Ratings
    SEO7.925 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Magento Open Source and Nexthink
    Feature
    Magento Open Source
    9.6
    29 Ratings
    18% above category average
    Nexthink
    -
    Ratings
    Multi-site management10.026 Ratings00 Ratings
    Order processing9.328 Ratings00 Ratings
    Inventory management9.326 Ratings00 Ratings
    Shipping9.325 Ratings00 Ratings
    Custom functionality10.027 Ratings00 Ratings
    Best Alternatives
    Magento Open SourceNexthink
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Cisco ThousandEyes
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Magento Open SourceNexthink
    Likelihood to Recommend
    8.0
    (30 ratings)
    9.1
    (12 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Magento Open SourceNexthink
    Likelihood to Recommend
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    Nexthink
    I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.
    Read full review
    Pros
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    Nexthink
    • It allows for an IT department to be proactive with finding/solving issues before they happen
    • It allows for a company to have a great tool for engaging with end users using campaigns/surveys
    • It shows the full overall picture of a device/network connections when troubleshooting user issues.
    Read full review
    Cons
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    Nexthink
    • The on-premise solution can be slow at times and resource-demanding even on newer laptops. (This isn't the case with the cloud offering.)
    • Some useful features are only available to cloud customers.
    • Library pack configuration could be made easier, often these packs require some customization and it's not always clear how to get them up and running after importing.
    Read full review
    Likelihood to Renew
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    Nexthink
    No answers on this topic
    Usability
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    Nexthink
    No answers on this topic
    Alternatives Considered
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    Nexthink
    Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does so all data assumes you are able to pull information from all systems at any time. with remote systems it is unlikely you will capture all systems at the same time so it makes any actions less effective. this review was performed 4 years ago so 1E may have addressed some of these limitations but Nexthink has also grown and continues to add and improve on their industry-leading capabilities.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    Nexthink
    • SCCM proactive remediation: Automatically resolving hundreds of SCCM issues per month
    • Hardware: Identification of over $5m cost avoidance by seeing a lack of usage for 128GB SSDs - no need to upgrade to 256GB... coupled with OneDrive migration packs in the Nexthink library this is valuable.
    Incentivized
    Read full review
    ScreenShots

    Nexthink Screenshots

    Product screenshotProduct screenshot