What users are saying about
22 Ratings
2 Ratings
22 Ratings
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Score 7.3 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Mailjet

I raised a ticket. It’s been four days and they won’t reply. So I raised another ticket asking why they are not replying. The issue was quite urgent. Then in a very short time, I saw the ticket was closed. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Very interesting.

Their attitude of doing nothing is the worst and the rudest I’ve ever seen in my years of working with several email service companies. And I see that they blame this on the pandemic. But many other good companies, they are not doing this. Your problem is your problem, don’t try to blame someone else.

So, please DO NOT buy it, consider others.
Anonymous | TrustRadius Reviewer

MassMailer

Best suited for sending newsletters.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mailjet
7.2
MassMailer
9.0
WYSIWYG email editor
Mailjet
7.6
MassMailer
10.0
Dynamic content
Mailjet
5.8
MassMailer
9.0
A/B testing
Mailjet
7.0
MassMailer
Mobile optimization
Mailjet
8.4
MassMailer
Email deliverability reporting
Mailjet
7.9
MassMailer
10.0
List management
Mailjet
6.6
MassMailer
9.0
Ability to test dynamic content
Mailjet
MassMailer
8.0
Landing pages
Mailjet
MassMailer
8.0
Triggered drip sequences
Mailjet
MassMailer
9.0

Reporting & Analytics

Mailjet
7.9
MassMailer
8.3
Dashboards
Mailjet
8.0
MassMailer
9.0
Standard reports
Mailjet
7.9
MassMailer
8.0
Custom reports
Mailjet
MassMailer
8.0

Pros

Mailjet

  • Mailjet is good at "links", it's really easy to link your content and photos to outside links.
  • Mailjet is good at getting emails out in a timely fashion.
  • Mailjet is really cost-effective compared to their competitors for what all you get.
Jen Lyles | TrustRadius Reviewer

MassMailer

  • Easy API integration.
  • Manage contacts.
  • Schedule email campaigns.
Anonymous | TrustRadius Reviewer

Cons

Mailjet

  • Customer service is not excellent.
  • My email list's integrity was in question. They repeatedly turned off our service questioning my results.
  • Multiple times I went to use the service in need of sending out an email and our service was not working.
Ronnie Rask | TrustRadius Reviewer

MassMailer

  • Just improve a little documentation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Mailjet

Mailjet was much easier to set up, and much more affordable for us than other solutions we evaluated, such as SendGrid. SendGrid may be better suited for organizations with larger volumes or more technical staff, but for us, Mailjet was a superior solution at this time. We also looked at other competitors, but Mailjet impressed us the most with their ease of use and excellent customer support.
Stephen Hamilton | TrustRadius Reviewer

MassMailer

It's very easy to use and quick to set up to develop. We can connect MassMailer to many websites.
Anonymous | TrustRadius Reviewer

Return on Investment

Mailjet

  • Changing from active campaign to Mailjet decreased our mail spend by more than 50% in savings.
  • Been able to send so many emails for different campaigns increases our retention with active users who became engaged users. In our case, it is important to be in constant communication with customers.
  • Mailjet needs to be complemented with other tools, such as Zapier, in order to create better implementations. It might cost you for additional software but it is still cheaper than solutions that charge you by the number of users.
Ramón Carmona Medina | TrustRadius Reviewer

MassMailer

  • Retain customers.
  • Time saving.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Mailjet

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Mailjet Editions & Modules

Edition
1. Bronze$8 .69 for Basic / $18 .86 for Premium1
2. Crystal$17. 06 for Basic / $37. 76 for Premium2
3. Silver$62. 06 for Basic / $87. 26 for Premium3
4. Gold$150. 26 for Basic / $206. 96 for Premium4
5. Platinum$300. 56 for Basic / $359. 06 for Premium5
  1. 30,000 emails per month
  2. 60,000 emails per month
  3. 150,000 emails per month
  4. 450,000 emails per month
  5. 900,000 emails per month
Additional Pricing Details
BASIC - All of Mailjet’s core features for a low price. PREMIUM - Advanced features to leverage your email strategy. For more information about the pricing, please check this page: https://www.mailjet.com/pricing/

MassMailer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

MassMailer Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison