Overall Satisfaction with Mailjet
Mailjet was our email marketing platform. We needed to step up to reach our very large email list. We used it to market our music related events. We were in need of reaching a growing audience and needed a low price alternative. This was only used by the marketing department. It allowed us to reach out to a much larger audience at a decent price compared to other email marketing programs.
- Low price email alternative.
- Easy list importing.
- Nice templates for emails.
- Customer service is not excellent.
- My email list's integrity was in question. They repeatedly turned off our service questioning my results.
- Multiple times I went to use the service in need of sending out an email and our service was not working.
- Very cost effective.
- Not sure it was worth the downtime.
- Customer service was not there for me.
Mailjet was not dependable. My events have specific dates and when I'm unable to use the service to market to those, I miss opportunities. I would have preferred it to just work. This happened way too often. Also for them to question the integrity of my email list seemed out of place. No other email marketing program has given us issues. Just Mailjet.