Mailjet vs. Stripo

I raised a ticket. It’s been four days and they won’t reply. So I raised another ticket asking why they are not replying. The issue was quite urgent. Then in a very short time, I saw the ticket was closed. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Very interesting.

Their attitude of doing nothing is the worst and the rudest I’ve ever seen in my years of working with several email service companies. And I see that they blame this on the pandemic. But many other good companies, they are not doing this. Your problem is your problem, don’t try to blame someone else.

So, please DO NOT buy it, consider others.

Very well suited for monthly newsletters in a consistent template or format. Also beneficial for promo emails for events with the countdown feature - I really like that. Less useful for 1-1 outreach since what makes it a helpful tool is the highly polished marketing look and feel, so it's not useful for our BDR outreach which is meant to feel personal from an Outlook

Incentivized

• Mailjet is good at "links", it's really easy to link your content and photos to outside links.
• Mailjet is good at getting emails out in a timely fashion.
• Mailjet is really cost-effective compared to their competitors for what all you get.

Incentivized

• Templates.
• Brand Guidelines.
• Exporting to our email sending tool.

Incentivized

• Customer service is not excellent.
• My email list's integrity was in question. They repeatedly turned off our service questioning my results.
• Multiple times I went to use the service in need of sending out an email and our service was not working.

Incentivized

• Improvements for dark mode emails.

Incentivized

It is very easy to use as long as you have basic knowledge on designing terms such as padding, structures, and more. Even if you don't have the basic knowledge, it is very easy to learn after designing a couple of emails. It would be better if designs could get more complex in Stripo like in Canva but I usually just export designs from there and add them.

Incentivized

Mailjet was much easier to set up, and much more affordable for us than other solutions we evaluated, such as SendGrid. SendGrid may be better suited for organizations with larger volumes or more technical staff, but for us, Mailjet was a superior solution at this time. We also looked at other competitors, but Mailjet impressed us the most with their ease of use and excellent customer support.

Incentivized

I like Stripo the most because it feels marketing-first. Almost like the Canva for marketing teams that are not email experts, but need to own and deliver the email marketing part of their campaign themselves. It is a great tool for teams that need to deliver a large volume of emails across the team in a consistent brand look and feel.

Incentivized

• Changing from active campaign to Mailjet decreased our mail spend by more than 50% in savings.
• Been able to send so many emails for different campaigns increases our retention with active users who became engaged users. In our case, it is important to be in constant communication with customers.
• Mailjet needs to be complemented with other tools, such as Zapier, in order to create better implementations. It might cost you for additional software but it is still cheaper than solutions that charge you by the number of users.

Incentivized

• Time Reduction with edits.
• Productivity Improvement with Preview Link feature.

Incentivized