Mailmeteor vs. OneSignal

I had problems sending and communicating to one hundred and fifty (150) clients. I was supposed to send them information about the ongoing migration and training for new suppliers for our new program. Since the emails and client information is a lot, I had to seek for help. That's where Mailmeteor came in, I was advised by a colleague and I have been using it ever since.

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I think One Signal is very well suited for mobile app owners who want to be in touch with their user base more easily by sending push notifications and in-app messages. I'm not sure how well that works for SMS messaging as I haven't yet tried it. I wouldn't necessarily recommend it if your in-apps are very rare.

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• Sending batch emails
• Providing real time updates on the status of the communication sent
• Provides analyzation on certain errors or glitches that is caused by the communication in progress

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• Send instant notifications without any delay.
• Provide all the necessary features for testing.
• Highly cost effective.
• Great system to handle huge volume.
• Great customer support.

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• The website is too simple.
• You need to accurately arrange email placement, won't accept separation as simple as "coma".
• Though it may provide real time assessment on the status of the communication sent, most of the time especially when encountering errors, it doesn't provide exact info on what the errors were.

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• Is still in development: we know OneSignal is still in development and sometimes it takes longer to create or fulfill certain features.
• Payment: payment menu is not at the glance, [and] is just difficult sometimes to find -it is a minor issue.
• Send to certain custom segments through specific OneSignal IDs; you can do it though API doing a GET call with tools like Postman. If this can be done from OneSignal it would be great.

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As mentioned, on a daily basis, communication serves a vital role though my job. That's why having a partner that could provide assistance with the task that makes most of my overall workload, keeps my mind at ease and will always provide a breeze in progress. In every milestone that we hit, truly Mailmeteor is part of it.

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I give an 8 in this question mainly for 2 reasons: the products even if they look like complete and are highly customizable and usable, they are still missing some logical features. For example, send messages to a list of users - now days you can do it with postman and get calls. A second example is App messaging that is still in development and has many opportunities.

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Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In my opinion, OneSignal documentation / API is more friendly [than] Firebase. Maybe because Firebase is already "too big," but OneSignal is focused on one solution that giving our notification through to our customer. In that case, OneSignal is chosen by our company. Several years after that, Firebase announced it supported [the] iOs platform too but our company already using OneSignal to our notification provider.

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• Ease of functionality
• ROI
• Speed in task progress

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Independently Invited by TrustRadius

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• OneSignal has allowed us to grow number of subscribers in a short time.
• We are able to send our news and offers easily and instantly.
• We have become able to drive more website traffic and increase in sales.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info