Likelihood to Recommend I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.
Read full review I have tested two of software besides ThreatLocker. ThreatLocker by far, was the easiest of the 3 to work with and setup. One of the companies' software was too complicated to run and setup. The other one lacked a lot of the features that ThreatLocker had. ThreatLocker came with many prebuilt template for common software and utilities, like Office365, putty, Firefox, Google, etc. It came with a bunch of prebuilt blocking/ringfencing rules for utilities like powershell, hyper-v psexec, and many others. This saves setup time. Unfortunately, ThreatLocker will let you download something from the MS Store, sometime it will let you execute and sometimes it won't. I would like to see this to be able to block the download from MS Store until ThreatLocker approves the download.
Read full review Pros Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point. Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good. Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints. Read full review Application Control Privileged Access Management Storage access control Read full review Cons When you push install to clients, sometimes it will fail with generic errors, and it's hard to find out what is the cause of failure. Fortunately, it doesn't require too many changes on the client-side but it takes time to figure it out. When we bought it, we had an option to buy it with email support or phone support. The phone support was very high priced, so we ended up buying email support. when we experience any issues, it takes a long time to get a resolution. Fortunately, we haven't used their support much. It had a few incidents with false calls. We are using software that generates reports in MS Word format. The software will call Word to open with a report, but the anti-exploit will consider this as a threat and will block the function. You can put Word in an exception but it won't protect Word from a real exploit in the future. Read full review Ease of moving between organizations Removing agents from clients who depart Some UNC path definitions for local files and folders Read full review Likelihood to Renew The renewal decision is not up to me and also, the current economic situation might not allow renewal
Read full review ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.
Read full review Usability The software is very easy to manage. In 4 years, we hardly have experienced any issues. It simply works.
Read full review ThreatLocker ease of use allows me to get the answers I need to any threats or denied action that ThreatLocker took. The "Unified Audit" is a great tool to show what is happening/executing on a user's computer or on a server. Unified Audit will allow to look at what steps a programs takes when it executes. It will show you if it calls on Powershell or what DLL's it is executing and many other things.
Read full review Reliability and Availability There is rarely ever an outage. I have seen slowness in ThreatLocker service. But that is very rare too!
Read full review Performance ThreatLocker is always available. The admin's console loads very fast and report runs almost instantly. It does not interfere with operating system.
Read full review Support Rating Whenever I've had a query for the support team, they have got back to me very quickly, and given me very well detailed advice on fixing whatever the issue I had was. They also pointed me to help documents and such where I could find more information if I needed
Read full review You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.
Read full review In-Person Training The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.
Read full review Online Training Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!
Read full review Implementation Rating ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.
Read full review Alternatives Considered It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.
Read full review I honestly have not seen many other programs like Threatlocker so I do not have any to compare to. Auto-Elevate may be the closest, however I did not evaluate them as part of my decision. Threatlocker does do a great job at onboarding which made deploying, setting up, and troubleshooting the program a breeze
Read full review Scalability ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.
Read full review Return on Investment Malwarebytes Endpoint Protection has had a HUGE positive impact on our ROI as we eliminated the need for an entire server, CALs & other licenses as well. We are saving a lot of time on the management side of Malwarebytes Endpoint Protection as compared to others as it is cloud based and we are able to manage it from everywhere and not just one server. This has improved our performance and reduced expenses as well. Read full review Too early on to tell, however, if ThreatLocker ends up blocking just one ransomware attack for any of our clients, I'd argue that it payed for itself. Read full review ScreenShots