TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Surfshark

    Score7.6 out of 10
    N/AN/A

    $1.99

    per month

    Pricing
    MalwarebytesSurfshark
    Editions & Modules
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    SurfShark Starter - 24 months
    $1.99
    per month
    SurfShark One - 24 months
    $2.49
    per month
    SurfShark Starter - 12 months
    $2.99
    per month
    SurfShark One - 12 months
    $3.39
    per month
    SurfShark One+ - 24 months
    $3.99
    per month
    SurfShark One+ - 12 months
    $5.99
    per month
    SurfShark Starter - 1 month
    $15.45
    per month
    SurfShark One - 1 month
    $17.95
    per month
    SurfShark One+ - 1 month
    $20.65
    per month
    Offerings
    Pricing Offerings
    MalwarebytesSurfshark
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.—
    More Pricing Information
    Community Pulse
    MalwarebytesSurfshark
    Considered Both Products
    Malwarebytes
    No answer on this topic
    Surfshark
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    MalwarebytesSurfshark
    Virtual Private Network
    Comparison of Virtual Private Network features of Malwarebytes and Surfshark
    Feature
    Malwarebytes
    -
    Ratings
    Surfshark
    8.4
    1 Ratings
    6% below category average
    AES 256-bit Encryption00 Ratings9.01 Ratings
    Kill Switch00 Ratings9.01 Ratings
    Multi-Platform Support00 Ratings7.01 Ratings
    IP Address Masking00 Ratings8.01 Ratings
    No-Logs Policy00 Ratings9.01 Ratings
    Multiple Server Locations00 Ratings9.01 Ratings
    Automatic Wi-Fi Protection00 Ratings8.01 Ratings
    Best Alternatives
    MalwarebytesSurfshark
    Small Businesses
    Norton 360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Norton Small Business
    Score6.1 out of 10
    No answers on this topic
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalwarebytesSurfshark
    Likelihood to Recommend
    8.3
    (54 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    7.8
    (5 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.9
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    MalwarebytesSurfshark
    Likelihood to Recommend
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    Surfshark
    At the price point this product sits at, it's well worth the additional layer of security. Surf shark isnt a security silver bullet, more of a additional security weapon to add to the arsenal and used properly, can augment and compliment your overall security posture. Using the search function when searching on sensitive subjects is helpful, using the site checker to ascertain for breaches is a valuble tool and the VPN is always on and is solid
    Incentivized
    Read full review
    Pros
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    Surfshark
    • VPN works very well
    • Checks sites that have been breached in real time
    • Allows you to search (like google) in privacy
    Incentivized
    Read full review
    Cons
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    Surfshark
    • It can sometimes not play well with some websites
    • updates sometimes a little buggy
    Incentivized
    Read full review
    Likelihood to Renew
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    Surfshark
    Because we have renewed and it is constantly improved
    Incentivized
    Read full review
    Usability
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    Surfshark
    Product is great, but occasional issues with some sites. The user interface is clean and simple to navigate and work through. Making it fairly idiot proof is welcome for a techno novice like myself! All of the key tools are listed on the lefthand side and are easy to click through and activate/use
    Incentivized
    Read full review
    Support Rating
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    Surfshark
    No answers on this topic
    Alternatives Considered
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    Surfshark
    Surfshark's VPN (Virtual Private Network) is simply better in every way than any of the competitors that we have used every time. This is the jewel in the crown of the product. With the tools such as the search function, site breach detection and other tools such as antivirus etc it makes it a compelling suite
    Incentivized
    Read full review
    Return on Investment
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    Surfshark
    • It allows us to bolster our security posture
    • secures our wifi when travelling
    • allows us to make sure sites haven't suffered recent breaches and if they have to take remediation action
    Incentivized
    Read full review
    ScreenShots