ManageEngine ADManager Plus vs. Microsoft Entra ID

ManageEngine ADManager Plus is doing good in lot of areas and making things easy for admins that take care of Ad related works. It is helping us to create users in bulk rather than following one by one step in active directory. Apart from the user creation, we can modify users in bulk without going to one by one in their profile. We can manage user account from here like account update, some modification, password related issues, and mailbox update. This tool is good but it has some drawbacks like we have 2 domains in our company but we cannot edit or modify users for both domains in a single attempt. We cannot change in password settings for both domains in single selection.

Incentivized

Entra ID is particularly suited in highly regulated environments where conditional access can be applied via device filters, app filters, locations, and groups. It is less suited in organizations seeking to secure a perimeter based on Zero-trust principles as the first line of Attack and that have not yet invested in a comprehensive endpoint security solution.

Incentivized

• Bulk user creating/de-provisioning user, all bulk operations
• Reporting on many items, group membership, password expiration, etc.
• Works well with active directory and Google integration.
• Easy to use interface.
• Mobile app.

Incentivized

• The conditional access piece works really well for us. We in the past have had situations where, and you've seen it also in the news like SIM swaps that are happening, the attacks that are happening. We don't have to just solely rely on an application, a cloud application, having MFA, et cetera. We now have it applied to a larger number of applications and it effectively has stopped attacks the coming across.

Incentivized

• The standard version is useless for a larger company. Most have the Professional level to get the most out of the application but it is worth the cost.
• Needs better integration with Office 365 and Microsoft Teams.

Incentivized

• One of which is there is a very fast rate of UI changes which impacts users who need to use it on a daily basis and for users not to experience with Microsoft, it leads to many manuals being outdated too soon.

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We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.

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MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.

Incentivized

Without training, I have been able to create reports that I need and get the information I am looking for

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I think it can be hard to manage, but only because it is so big. Any time you have a lot you can do the management of it gets harder. They do a good job making it good to use and document the product very well.

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There has been a handful of outages but they have been either minimal or rarely severe

Incentivized

Yes, it loads very quickly and moving between pages is very fast

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I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.

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Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.

Incentivized

I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had

Incentivized

Most training was internally produced

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Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.

Incentivized

My company already owned ADManager when I started with them. If I remember correctly, it was chosen because it is a fairly cheap tool and because we also use Manage Engine's Service Desk Plus application. ADManager's main competitor (in my eyes) would be PowerShell, now that I have become more proficient with scripting it is rare that I use ADManager except to create users using one of the templates we created. The standardization you get with the templates is really great, it could also be done using an XML file and PowerShell, but why fix what isn't broken?

Incentivized

The Microsoft Entra ID reaches to height in comparison to other applications of Google cloud console and Amazon Web Services due to its amazing feature of provisioning and Microsoft Graph APIs. Plus ease of implementation of single sign on feature to different apps as an identity provider is a cherry on the cake

Incentivized

The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.

We are currently deploying on 1 department

Incentivized

Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.

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They are able to demo the product and clearly explain use case scenario's and how to do things

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Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.

• The software is licensed per tech, the pricing is pretty solid.
• Helpdesk tickets feel dramatically when we started using templates to create users
• Helps to keep the network secure by knowing which old user accounts to delete

Incentivized

• Our business security system integrates Microsoft Entra ID daily, providing biometric authentication, seamless MFA, and full identity management.
• The software has improved operational efficiency by simplifying access to financial systems, especially for remote teams.
• Users are more satisfied because they find biometric authentication simple and convenient.

Incentivized