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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mandiant Managed Defense

    Score6.8 out of 10
    Enterprise companies (1,001+ employees)
    Mandiant Managed Defense provides 24/7 threat detection, investigation, and response (TDIR) with access to frontline experts who monitor the client's security technology. It has been offered through Google Cloud since the late 2022 acquisition of Mandiant, by Google.N/A

    Masergy

    Score10 out of 10
    N/AMasergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.N/A
    Pricing
    Mandiant Managed DefenseMasergy
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mandiant Managed DefenseMasergy
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Mandiant Managed DefenseMasergy
    Considered Both Products
    Google
    No answer on this topic
    Masergy
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Mandiant Managed DefenseMasergy
    Likelihood to Recommend
    7.0
    (6 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.3
    (6 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Mandiant Managed DefenseMasergy
    Likelihood to Recommend
    Google
    Rapid identification & Neutralization : The Madiant Rapid Response team will get work right away often within hours to identify and eject the adversary . Others Vendor takes days. Post Incidents Threat Summary: Mandiant provide formal summary of its investigation, detailing the actions it took & discovery it made as well as recommending long term guidance on how to mitigate the recurrence of similar threats in future . Also provide ongoing detection & response.
    Incentivized
    Read full review
    Masergy
    I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
    Incentivized
    Read full review
    Pros
    Google
    • Excellent across all major tenant of incident response (detection, containment, eradication, etc.)
    • Has a strong backend support system to perform advanced incident response activities (reverse malware engineering, etc.)
    • Very scalable - no matter how small or large the incident, Managed Defense can tackle it, or escalate to Mandiant IR if the incident is complex and/or large enough.
    Read full review
    Masergy
    • Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
    • Ease of use - Very easy to make and receive calls.
    • Convenient - I can listen to and save my voicemails straight from the app.
    Incentivized
    Read full review
    Cons
    Google
    • Due to split from FireEye Mandiant no longer can provide its own End Point Protection as part of MDR for customers that want to transition after incident is complete .
    • Single remediation response with no-ongoing monitoring
    Incentivized
    Read full review
    Masergy
    • Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
    • No easy way to switch audio devices.
    • No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
    Incentivized
    Read full review
    Support Rating
    Google
    We are a quiet shop with few incidents, however, MD's response to questions and access to our assigned MD consultant is excellent.
    Incentivized
    Read full review
    Masergy
    I cannot rate their support as I have never needed it.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Honestly, Mandiant seems to be the best all around. Even with being a smaller business, it’s help tremendously and keeps us feeling safe and protected
    Incentivized
    Read full review
    Masergy
    I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.
    Incentivized
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    Return on Investment
    Google
    • IT/SOC time saved by monitoring alerts
    • Improved time to remediation due to 24/7 eyes on glass
    • Hopefully less impact from security incidents due to early detection and containment
    Incentivized
    Read full review
    Masergy
    • Ability to use one number for multiple devices is great!
    • You can shield your personal cell phone - great for personal device use companies.
    Incentivized
    Read full review
    ScreenShots

    Mandiant Managed Defense Screenshots

    Screenshot of Managed Defense DashboardScreenshot of Community Protection Events DashboardScreenshot of Threat Hunting Details