Likelihood to Recommend The ability to create optional interest groups for users to join if they like is a great way brings users together, and promote group meet ups and events. The polls ability is always great for taking a quick check of people's availability, we've used it to gauge interest in events and dates. One thing that could be improved is that there is both a messaging and an instant message functionality which seems a little redundant having users being able to message you from different places in separate inboxes, however this may be due to our set up.
Read full review StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Read full review Pros MangoApps provide a large number of options to interact within a community. People can post updates, ask questions, create polls, quizzes, wiki, surveys, chats, or forms. The Web interface is a modern application (Facebook inspired). The navigation (although not the most efficient) is overall quite intuitive. MangoApps has a web interface, and apps for desktop (Windows, Mac), and mobile. MangoApps features a centralized notification system. Unread messages are notified from the Web app, the mobile, or the desktop app. The synchronization status is synchronized. MangoApps integrates with Active Directory. Read full review Interface is very intuitive and easy to use with very little training. Ability to customize messaging for events and notify before, during and after maintenance. Integrations with app like Twitter and Slack. Ability to automate all our maintenance notifications. Read full review Cons The messaging system is quite new and doesn't always clear down when read The mentions tab can get very busy if you're added to groups Lots of customisation can make it overwhelming when editing Read full review I wish I had more ways to customize the layout. I wish I could show custom date ranges when looking at historical up-time. Read full review Support Rating Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
Read full review Alternatives Considered Although,
Facebook at Work featured a very modern interface and was praised by many of the beta testers, we primarily didn't choose
Facebook at Work due to data security reasons.
Read full review I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Read full review Return on Investment Users can connect from all over the business, especially useful when working from home A friendly informal communication method outside of teams/slack/emails A way to communicate events to the whole business Read full review Helps organize communication to our clients during an incident. Demonstrates our level of transparency to prospects. Read full review ScreenShots