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MangoApps

Score8 out of 10

8 Reviews and Ratings

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What is MangoApps?

MangoApps is a unified workforce platform designed to help organizations inform employees, align teams, and run daily work—especially across frontline and distributed environments where execution happens shift by shift.


MangoApps brings together employee communications, intranet, collaboration, workforce operations, and HR support. Instead of relying on disconnected tools for messaging, knowledge, scheduling, tasks, and employee support, organizations can use MangoApps as one system where information leads directly to action.


The vendor states that their platform is built around the reality of day-to-day work. Managers get one place to communicate, coordinate operations, and support their teams. Employees get a personalized experience where updates, schedules, tasks, knowledge, and support are easy to find and act on—on desktop or mobile.


Core Platform Capabilities

  • Employee Communications & Intranet: Centralized news, announcements, leadership updates, and role-based content to keep everyone informed and aligned

  • Employee App (Mobile-First): A branded mobile experience for frontline and desk-based employees to access information, schedules, and tools wherever work happens

  • Workforce Operations: Scheduling, time and attendance, task management, workflows, and operational coordination in one system

  • Employee Support & Service Desk: Built-in request management for HR, IT, and operations, reducing back-and-forth and response times

  • AI-Powered Assistance: Embedded AI helps employees find answers, discover knowledge, and get support using information from across connected business systems

  • Integrations & Extensibility: Connects with systems of record and business applications without forcing rip-and-replace projects


MangoApps boasts users at organizations across retail, healthcare, manufacturing, hospitality, financial services, and the public sector to support business-critical work.

Categories & Use Cases

Media

the MangoApps Unified Intranet & Employee App. The intranet helps organizations overcome scattered communications and low engagement. - AI search delivers faster information access. - Targeted communications reaching 100% of workforce. - Mobile-first platform, for a higher adoption rate. - Social tools to drive an increase in engagement.
the MangoApps Employee App, for reaching frontline employees, including those who don’t sit at a desk, use a company email, or have regular access to internal systems. Bring frontline teams in the loop, speed up operations, increase engagement, and reduce risk with a branded mobile experience.
MangoApps News & Announcement Posts, used to schedule and publish important updates, from executive messages to departmental news, in a central location that’s easy to access from desktop or mobile. Key Capabilities: - Increases visibility of key messages. - Mobile-friendly announcements. - Includes images, attachments, and video.
the file sharing, sync, management and file versioning interface.
the knowledge base, accessible from any device.
an online web form, with trackers used to track and co-ordinate anything.
the Modules setup, which is a way for domain admins to enable or disable functionality in MangoApps. When a module is disabled the functionality is no longer accessible to users.
MangoApps Urgent & Critical Alerts, used to send real-time alerts via email, SMS, push notification, in-app banners, and digital signage. Key Capabilities: - Real-time read receipts and acknowledgment tracking. - Must-read flags and expiration options. - Templates for rapid deployment in high-stakes moments.
MangoApps Newsletters & Internal Campaigns, used to create internal newsletters and multi-step campaigns without relying on external tools. Key Capabilities: - Drag-and-drop editor with prebuilt blocks and templates. - Personalize newsletters by team, region, or topic. - Schedule in advance or build multi-step drip campaigns.
MangoApps Feedback Surveys & Polls. Here, users can launch pulse surveys and polls in minutes, segment results by audience, and track trends over time. Key Capabilities: - Run quick polls or in-depth surveys with visual dashboards. - Automate recurring feedback cycles like onboarding or NPS. - Segment results by team, location, or role.
MangoApps Federated & AI-Powered Search, used to surface relevant results across content and knowledge. Key Capabilities: - Search across MangoApps and integrated external systems. - AI understands context and delivers highly relevant results. - Chat-based AI assistants return direct answers, not just links. - Analytics identify content gaps and improve discoverability.
MangoApps Department & Team Sites, used to build team specific pages to maintain department-specific knowledge and resources. Key Capabilities: - No-code page creation for team leads and content owners. - Dynamic widgets for real-time updates, forms, and graphs. - Auto-translation and role-based permissions built in.
MangoApps Knowledge Bases & SOPs, to capture institutional knowledge and make it easy to maintain. Key Capabilities: - Create structured wikis and SOPs with built-in templates. - Use comments and approvals to streamline content updates. - Track versions and keep a single source of truth. - Organize content by topic, team, or audience.
MangoApps Document Management, where critical documents and information are centralized into one searchable, permission-based library. Key Capabilities: - Upload and organize by team or topic. - Maintain version history and restore older files anytime. - Add metadata, tags, and descriptions.
MangoApps Governance & Moderation, to keep content fresh, accurate, compliant, and on-brand. Key Capabilities: - Optional approval workflows for any content type. - Automated review cycles to prevent outdated information. - Content flagging by users or automated filters.
MangoApps Employee Self-Service Portals. These provide a central destination for employees to see personal details, find answers, access policies, and complete everyday tasks. Key Capabilities: - Custom portals for HR, IT, and operations content. - Mobile-friendly access for frontline and deskless teams. - Easily searchable with AI-powered assistance.
MangoApps Onboarding Hub & Task Automation, to offer a consistent, engaging, and personalized onboarding experience for every new-hire that joins a company. Key Capabilities: - Automate onboarding tasks with due dates and reminders. - Orientation materials, policies, and training in one place. - Track progress to identify bottlenecks or drop-off points.
MangoApps Training & Learning Management, which is built-in learning to assign and monitor training, and simplify access to critical upskilling opportunities no matter where employees work. Key Capabilities: - Self-paced, instructor-led, and blended learning. - Automate learning paths by role or department. - Track completions, quiz scores, and engagement analytics.
MangoApps Shift Schedules & Time Tracking for schedules, shift swaps, and time tracking while on the go that prevents worker conflicts and miscommunication. Key Capabilities: - Real-time sync with existing scheduling systems. - Allow shift swaps and visibility into coworker availability. - Clock-in/clock-out capabilities available if enabled.
MangoApps Project Workspaces, which is a dedicated workspaces where teams can plan, execute, and communicate with full context and accountability. Key Capabilities: - Assign tasks, track deadlines, and monitor project health. - Invite external users with role-based access controls. - All workspace content is searchable and permission-aware.
MangoApps Task Management, used to assign tasks, set deadlines, add dependencies, and automate reminders–all within the same platform where collaboration happens. Key Capabilities: - Assign tasks by user, team, or due date. - Create recurring tasks and task templates. - Visualize workload and progress across teams.
MangoApps Real-Time Collaboration, which integrates real-time messaging directly into workspaces, projects, and groups–employees can share updates, ask questions, and solve problems. Key Capabilities: - 1:1 and group chat across desktop and mobile. - Embedded messaging within projects, tasks, and posts. - Audio, video, and screen share for faster resolution.
MangoApps Community Groups & ERGs, used to create groups for employee resource groups (ERGs), interest communities, and cross-functional teams to build and maintain company culture. Key Capabilities: - Create groups based on role, interest, or identity. - Enable discussion threads, file sharing, and event planning. - Auto-enroll users based on profile attributes.
MangoApps Idea Management. This turns employee ideas into actionable innovation with built-in idea submission, upvoting, task conversion, and tracking. Key Capabilities: - Use voting and commenting to build momentum. - Convert approved ideas into actionable tasks or projects. - Track progress from submission through execution.
MangoApps Forms & Workflows, offering mobile-friendly forms automate routing based on role, location, or category to resolve employee requests faster. Key Capabilities: - No-code form builder with drag-and-drop simplicity. - Set up rules for routing, notifications, and approvals. - Track form submissions and workflows in real time.
a variety of intelligent assistants and agents that can be embedded directly into the tools employees already use to unify knowledge and speed up work. These provide contextual support and help people stay focused on meaningful work. - AI Assistants trained on company policies answer common inquiries instantly. - Agents fill out forms, update trackers, and summarize content. - Mobile-ready AI tools make it easy for deskless workers.
MangoApps AI-Powered Knowledge Management& Content Services MangoApps comes with built-in AI capabilities that help employees work smarter across communication, collaboration, and content. These tools are embedded directly into the intranet and employee app experience so users benefit from AI without needing to learn a new system or request access.

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Reviews

What users are saying about MangoApps.
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Very customisable, and nice informal comms method

Incentivized
Verified User
Administrative Assistant (5001-10,000 employees employees)

Use Cases and Deployment Scope

It's used as a way for employees to communicate in an informal manner, using groups for staff members to interact in ways that may not usually be able to do as we have outlets all over the UK and Ireland. We also use it for internal comms, to distribute sales figures and for D&I groups, such as Pride and BAME

Pros

  • The collabs let people meet across the business informally
  • The gamification encourages staff to use the system
  • Customisation available to suit the businesses colour scheme

Cons

  • The messaging system is quite new and doesn't always clear down when read
  • The mentions tab can get very busy if you're added to groups
  • Lots of customisation can make it overwhelming when editing

Most Important Features

  • The collaborative groups
  • The ability to share internal updates and files
  • Gamification

Return on Investment

  • Users can connect from all over the business, especially useful when working from home
  • A friendly informal communication method outside of teams/slack/emails
  • A way to communicate events to the whole business

Alternatives Considered

Moodle Workplace

Tasty mango... but not fully ripe yet.

Incentivized
Verified User
Engineer in Engineering (10,001+ employees employees)

Pros

  • MangoApps provide a large number of options to interact within a community. People can post updates, ask questions, create polls, quizzes, wiki, surveys, chats, or forms.
  • The Web interface is a modern application (Facebook inspired). The navigation (although not the most efficient) is overall quite intuitive.
  • MangoApps has a web interface, and apps for desktop (Windows, Mac), and mobile.
  • MangoApps features a centralized notification system. Unread messages are notified from the Web app, the mobile, or the desktop app. The synchronization status is synchronized.
  • MangoApps integrates with Active Directory.

Cons

  • The notification system in the desktop app is not informative enough. Some notifications are shown without any context (for example we sometimes just see "Yes" or "No"), and it's difficult to understand the context (in our case the original question).
  • Messages posted in a big chat group (in our case more than 15k people) make the app crash.
  • HipChat does not support animated GIFs (they just appear static).
  • It's not easy to post transversal questions or updates across groups. A lot of content needs to end in a unique group, losing some opportunity to reach a wider audience.
  • A gamification system is available (people can earn points and badges by completing some actions), but the reward system is quite obscure. As a result, many of us do not feel compelled to gain more badges. It feels like as if we're earning badges randomly.

Return on Investment

  • MangoApps opened new communication channels between people who would not have naturally communicated before with e-mail alone
  • MangoApps is slowly helping move some communications away from the private e-mail channels into a more opened and public channel, more easily archivable. However, it might take years before we see a majority of discussions happening here.
  • As any introduction of a new tool, MangoApps also disrupted the usages and common practices. Some people had being using their own social tools, and some other were already using e-mail as a social tool. Took some time before the usage of MangoApps rose enough to be mildly useful.

Alternatives Considered

Workplace by Facebook (Formerly Facebook at Work)

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