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Facebook at Work allows users to interact with co-workers through the Facebook interface.Workplace leads the packInitially, I buried myself into trial overwhelm as I searched for a client communication and review portal. Each one I tried suffered from one or more of the following: Having almost everything but one specific element being left out. The cost was prohibitive. Time to learn and then deploy and teach was not an efficient use of resources. Segmenting the communication and levels of access not achievable.After about 5 trials, I was connected to an offer to try Facebook Workplace. It stepped into a perfect role for us and we use it from time to time with clients, depending on the client. I continue to recommend it to clients and a few are now using the platform. We continue to use it as an intraoffice communication tool and it is a great tool for us.,It provides a user interface that is familiar and proven to assist in engaging people to use the platform. The layout is clean and minimal and pleasing and that helps staff become comfortable with interacting with one another. Group insights are a fantastic feature that allows you to see how a certain topic, discussion or file is performing with the staff or audience. If you are seeking feedback on a particular memo, for instance, the insights will catalog who has viewed, how many comments, questions or interactions, etc. It helps to see in real-time, the things staff or clients are excited about and then the items where no one comments. Cataloging of historical information is a real benefit. The dashboard has a notes section where I will keep a lot of private and or personal reflections that I can reference at a later time. I may jot a few notes about a project so I can recall them at a later point. Many programs do this, but again, this is all within the same house and for time and memory sake, this really works well. Segmenting is very easy to do. We have set up Groups for various projects, teams, clients or cohorts. You can segment as much as you want and one person may be in more than one group but maybe not all groups. Basic segmenting that works well. Notifications are sent when new posts or news is released. The platform is not the same portal as Facebook so there is no chance that posts get put on the wrong timeline. With this said, what I like most is the ease of onboarding and no one has had any trouble getting up and going on Workplace. It is like Facebook, easy and something most if not all will have familiarity in navigation.,It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals. The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login. An admin control dashboard would be really effective and even more so with more users on the platform.,9,Workplace offers a free version and a more enhanced, and really enhanced, paid version. The free version is a nice place to test the waters out and see if you can get it working at your company. We have only had a positive return on investment, measured in time. The on-boarding is where you will see the greatest positive gain. You will quickly be up and running and so will the staff. This will decrease the training and implementation period and for many that means a substantial cost savings. The only negative return that might be realized is if too much time is spent monitoring and policing the content. If trust is there, then employees can share and enhance the use of this tool to be a positive force. As with any communication tool, set guidelines and let the community police itself to some extent.,,10,Trello, Adobe Illustrator CC, Adobe Premiere Pro, HubSpot CRMWorkplace is an efficient and agile communication toolWorkplace is being used by our entire organization. This efficient collaboration tool is used to share information between multi-company groups, internal teams, project groups or any type that is needed and improve the development of tasks. This platform promotes internal communication that is developed with total effectiveness and improves the workflow between the different groups. Workplace offers a set of very useful functions such as News Feed, create and share groups or chats, products such as Live, Reactions, Search and Trending posts.,It is very easy to use, and its interface is really friendly. Team chat is one of the very useful features to communicate instantly. The option to broadcast the meetings live and then hang them on the wall to be seen later is very useful to keep the team informed. One of its best features is the ability to share streaming videos in your workgroup. It has the option of conducting surveys to know the opinion of your team, a very significant feature to make adjustments during the execution of projects. The news board keeps the team updated with the information that is in full development. The cost is accessible based on the improvement it generates to internal communication.,The confidentiality of the personal data of the users is a little worrisome. When the user is subscribed to many groups, notifications can be a bit difficult for some users to follow.,9,Workplace is a tool that optimizes collaboration and substantially improves internal communication. Its communication characteristics allow the optimal development of productive work. The platform does a wonderful job of improving workflow while adapting to modern business needs.,Slack,9,PDFelement, Asana, Oracle Service Cloud, CylancePROTECT, ZendeskBuild, Promote and inspire people to work as a team and bring awareness to your businessWe use it to inform staff of daily events and new projects. We also put out PDFs, photos, and forms for easy access for staff. HR and building events keep staff updated as much as possible of all the work that is being done with departments and building renovations, etc. All staff have access to Workplace. So far it's been a very helpful tool. I do wish it had some type of form building section.,Passing information to all staff It's free Chat feature You can view it on your mobile device,Maybe finding a way to create forms other than surveys.,8,Has helped out company reach out to all of our employees and help them interact together on projects To get more ideas by teams working across the departments Easy to use with no real training,Dropbox for Business, GoodSync, TeamViewer,Creating forms posting daily update chat function,would like to see the form function be more robust.,Yes,7Great Place for Big CompaniesI work under a really big brokerage. We are almost completely worldwide. My company uses Workplace by Facebook across the whole organization as a means to have all the other realtors and workers together in one place, have specific groups, have documents that people need readily available, and to give answers to questions that people have. We also use it as a referral place where people in any state can pick up a referral that someone needs.,It provides a place where you can interact with your fellow coworkers. It helps get questions answered fast and it may be helpful to others as well to see your questions and answers. It provides a place where I can always be updated about whats going on in my business, new items that my company releases, and videos or documents on people explaining how to use the new items.,It is difficult to get the hang of at first because there is so many different components to it. Recently, I realized that I can even see my organization chart of everyones ranks in the company! I just realized this a year later so, it can be overwhelming at times. With there being so many different components to it, I sometimes can't find my notifications and who is responding to what post that I posted. I'm not a fan that there can be so many different groups within the Workplace by Facebook app because its already a whole different program than Facebook. Then you add groups into that and I feel like it just leaves room for a lot of confusion.,9,Workplace by Facebook hasn't had any negative impact on my business as of yet and the only positive impact I can think of is that it easily helps me find agents for my clients in different states. Workplace by Facebook hasn't helped me make any money, but it does educate me on the new tools my company releases so that I can better help my clients.,Basecamp,10,Zoom Video WebinarHighly recommend workplace by Facebook for large hierarchal corporationsI work at Delta Airlines and at the moment the entire company, including ground staff and corporate colleagues, all use the platform. After trying many internal social platforms, this one has the highest adoption and has created a multitude of more conversations and communication between colleagues, peers, and senior leaders. By improving the corporate culture and morale through the social platform, we have also been able to understand the latest company events, announcements, and accomplishments by all staff through pictures, videos, posts.,It provides the ability to instantly post something the same way you would on personal Facebook accounts to let the company know of a success story, announcement, or praise for another employee. The ability to stay logged into your personal account and access your company login through the same portal. This has drastically increased adoption versus any other internal social media channel that we have tested in the past. The ability for others, even those you don’t work with, to comment and share posts that team members have shared. This allows for digital virality within the company, which helps foster a healthy corporate culture digitally. Since most people use Facebook for their own personal social networking, the ease of figuring out Facebook for work is exceptional and get more people to adopt the platform and use it on a daily basis.,So far, it has addressed every need that we have had as a company. If anything, our company can work on adopting the platform even more, especially with ground staff that have wins and learnings onboard aircraft and at the airport. Being on the corporate side of the business, I would love to see some way to encourage these types of employees to post and share more. I would also like to see if there is a way to have an element of paid social on the internal side so that more important announcements and press releases can be shared and can show further up on every employee's feed when they log in.,9,It has allowed our CEO and other senior executive leaders to more efficiently communicate to the rest of the organization. The way communication is done is very organic and feels relatable to all 90,000 employees Worldwide.,Microsoft Yammer and Skype for Business (formerly Lync),10A Perfect digital Place to Collaborate!Workplace by Facebook is being used by the whole organization. It is originally implemented to bring everyone at one place and share their Experiences, Problems, Knowledge and thoughts with each other. People from all the Hierarchy are collaborated at one place to have the transparency of What is happening across organization and locations. Idea to Bring workplace is to have more employee friendly communication.,No need to Send a Friend request and wait for acceptance to start Communicating. Everyone in the organization is already connected to you. You can understand the hierarchy more easily, Communicate the Cases directly to the concerned person/team, Post an experience across the platform for everyone. This Has the capability of removing the legacy Internal chat application and use Workplace Instead. Adapting to this software does not take a moment if you have ever used the Facebook. Everything is exactly same except you don't have to send the friend request.,If Workplace by Facebook can adapt to Screen Sharing and other Content Communication which is highly required across the Industry, it will be a total game changer. Strictness to more user data on the profile page will bring more transparency within the organization. Like Basic User Photo, Designation, Location. etc Having Badges/Levels for the Users based on their contribution across the organization and teams can make the Workplace more interesting and quick adapting.,9,We see to it as something which can replace every other communication software's to on single Workplace by Facebook The ROI for this software is linear, We see employees adapting to it for almost all the purposes. we want the users to adapt it for project purpose as well.,Slack,9,Slack, Microsoft Teams, Skype for Business (formerly Lync)More collaborative workWorkplace is used as the central communications hub of the company. It is used across the board and it fosters a sense an of belonging across all areas of the company. On companies that are very big, it is a good tool to make sure you can see how your work impacts other areas and keep up to date with the company´s updates.,Instant social feel: very easy to use. Works on any device. Designed for mobiles and on the go workers. The Groups feature is very well designed and very useful.,Very easy to get distracted. There is a risk to scroll endlessly without any use. Notifications can be annoying and not customizable enough. Very hard to track project updates on the platform and focus on one single issue.,8,It is a bit expensive, which may hurt ROI. It does push productivity higher, especially for the Sales Team that can get instant support, increasing sales. It allows for more remote working which is good and increases ROI as you can reduce some fixed costs.,Slack and Google Hangouts,8,Microsoft TeamsWorkplace by Facebook is an internal Facebook for your enterprise!It is being used as a social and collaboration tool across the organization, with professionals sharing moments from their work life.,Familiar user experience. Same features as Facebook. Focus on groups and communities.,Integration with other enterprise backend tools is lacking.,8,Workplace has helped in showcasing some of the moments that can't be captured on IM or on email. It has enhanced collaboration across the US and India offices. It has increased the visibility of work and activities across geographies.,Microsoft Yammer,7The Workplace tool for more collaboration at your work.Workplace by Facebook is being used to inform colleagues about daily events and new projects. It also serves as a place to put out pdf files, photos, and forms for easy access for staff. HR and Building Events keep staff updated as much as possible of all the work that is being done with departments and building renovations, etc.,A very quick platform for sharing insights and following any on going discussion. Chat feature and mobile device support. Inform other people about relevant events.,The groups are not well organized IMHO. It would be great to have Workplace by Facebook as a part of my personal Facebook social network account. Not possible to control what information you want to see in groups, as the quantity of information can become quickly overwhelming.,8,It has improved the efficiency of information flow across the various level of management at work. It allows for more remote working which is good and increases ROI as you can reduce some fixed costs. Better management and coordination among teams and colleagues.,Skype and Slack,8,Asana, MS SharePoint, Adobe PhotoshopTrue Value For Your MoneyOurs is a small organization and we use it across the whole organization. It saves time and it allows better co-ordination amongst team members.,Better coordination. Time-saving. Secured. User-friendly.,Calling could be improved.,8,Better coordination. Better management. Value for money.,,9An intuitive tool that is easy to roll out and solves a lot of communication challenges.Workplace is currently being used by almost our entire organization, with a few holdouts that haven't seen the value. We were looking for a more efficient way to communicate and collaborate than email, but other simpler chat clients were not being adopted consistently. Workplace offered an office communication tool with almost no learning curve for most users. For teams that have adopted it successfully, it has both reduced the number of email conversations required and offered a more seamless interaction opportunity for remote users.,Minimal learning curve - besides being generally intuitive, the functions and interface are familiar to anyone who uses Facebook. Balanced notifications - many competing tools have notifications that are either too intrusive and frequent or not helpful enough, while Workplace is a good middle ground. Flexible - polls and comments have a variety of business uses that make it a much more robust communication tool compared to strictly chat-based options.,Limited project management options - no good way to track tasks or projects, so other tools are needed. Easy to dismiss for people who don't see the value - the Facebook-like nature of the tool can be a liability when it comes to wanting management to take it seriously. Chat interface has downsides - the standalone chat applications can be a bit buggy, and the chat interface within the web view is not ideal. No intuitive way to message a group - chat options like Slack are better at easily messaging a group or department, where in Workplace you have to be a member of a group to start a conversation.,8,More efficient use of time in communication and review. Greatly reduced email load, which positively impacts both technology and time spent. More engaged workforce communicating in a fun and intuitive environment. Seamless interactions with remote employees.,Slack, Asana and Skype,AsanaA Quality Communication Platform for Your CompanyOur company uses Workplace by Facebook as a central location for company communications. The whole company uses it, not just the software developers. We use it for internal chats, company announcements, and wiki's. Before we started using Workplace, we used several disparate technologies to meet each of these needs, so having everything under one roof has been incredibly efficient and successful.,One point of connection for all communication needs. The layout is very similar to Facebook, so it has very little learning curve. The mobile app is well made and easy to use, so we're not tied to just our laptops for communication.,Perhaps because it is a new offering, some of the features are a little buggy at times. Currently, you cannot share your screen in a group call. You can't add people outside your organization to video calls on Workplace Chat.,9,Our company has been able to communicate more effectively because we switched to Workplace by Facebook. Since it's free, we were willing to overlook some of the rough edges that Workplace by Facebook currently has (it's a fairly new offering). We don't use Workplace Chat for all internal calls, but it's great when you don't need to share your screen to a group or if the call is only internal.,Zoom, Slack, Skype for Business (formerly Lync), Skype and Atlassian Confluence,8,Zoom, Slack, Atlassian ConfluenceThe Great Workplace by Workplace by FacebookWe use Workplace by Facebook on a daily basis to coordinate the work with our clients and inside the organization. We left Slack for Workplace because it feels tidier as we can talk about one topic on a publication and about another topic in another publication and the channels never cross.,Tidy work Almost no problem to implement (Everybody knows how to use Facebook) Great chat system,We are still using we transfer to move big size elements. No bother setup might be easier.,9,I think it is a great ROI. Fewer hours spent in pointless emails solved with Workplace,,10,Kontentino, TeamGantt, G SuiteA nice integrated package with social media functionsWorkplace by Facebook provides a relatively easy solution for group collaboration efforts in a company or organization. It helps provide a streamlined approach to project management, meeting assistance, and can be integrated with applications like Office 365. It also has a robust set of calling and communication options that can fit in with users utilizing different hardware systems.,It has a relatively easy to use interface and makes meeting management tasks less stressful. The software can also help streamline general employee interactions, meetings, and communications in one environment. The newsfeed can become too cluttered if highly utilized.,Depending on one's hardware specs, the video conferencing tools can be limited. However, that is the same with similar products. Some of its features may lack data privacy transparency rights. Some of the functions are not as streamlined resulting in more tedious interactions with the program.,8,It can help save money through its ability to streamline interoffice communications and project management. The product has a lower learning curve, resulting in lower training costs. Users seem to engage in the application and generally have positive views of its interface.,ADAPTcrm, Oracle Project Portfolio Management Cloud, Microsoft Project and Apache OpenOffice,7,Genius Project, AccountancyManager, ADAPTcrmHmmmmm.I reviewed Workplace by Facebook and tested it by using it on a small team. It ended up being slightly wonky in our workflow as some of the team were uneasy with sharing private information with Facebook because of all the things with that. I like the concept, but it just didn’t work well for my team.,A way to communicate with a team. Commenting on visuals. Private channels.,Privacy issues. We weren’t ready to pay for the additional features of a brand new tool.,4,No effect as of yet, as it’s not currently in use. It slowed us down momentarily.,Slack,5Workplace makes it easy to communicate, but there are some problemsOur company uses Workplace on a daily basis. We use it for communication, both through text and audio calls, between team members. We also use many different groups within Workplace, like an Announcements group where we post important information, or Current Projects to share what we've been working on with the team, and even a Social group to post things from our everyday lives.,Team communication. Announcements. Social.,It could have a cleaner desktop interface. I've had a lot of audio problems with calls. Sometimes takes a while to refresh if my computer falls asleep.,9,Improved communication between team members. Encouraged team members to share aspects of their lives, making it seem less like work and more like working with friends. Largely replaced email as a faster form of communication.,8,Avaza, BlueJeans, TrelloWorkplace ReviewCurrently, Workplace is being used across departments within my organization. It is widely used to communicate and collaborate. We use this tool while messaging via direct chat, group chat and call (audio and video). This tool is widely used to measure employee options by running pools. This is an excellent innovation from Facebook.,It is being used to obtain feedback by running polls. Single sign-on feature. Messaging and calling. Live video streaming. Unlimited storage for photos and videos.,Security. Not good as project management tool, difficult to measure individual tasks. Unable to remove employees, always need to connect to the customer service center.,8,Communication tool. Easy to use, hence almost no training required. Group chat where whole project team members can join in any discussion.,HyperOffice Enterprise Collaboration Suite,9,HyperOffice Enterprise Collaboration Suite, ONLYOFFICE, ProWorkflow, monday.comIncreasing collaboration with a fun and interactive UX designIt is being used by a specific department within the organization. The platform has a great UX/UI and helps our team to better communicate between each other, share content and information and use the structure as a single source of truth for the products generated in our projects. It has been very helpful and useful.,Single source of truth Document Management Knowledge Management Improved communication Improved process efficiency Better project visibility,Integration with third parties No public evolution roadmap Small community of developers,9,Reduction of communication misalignment Greater quality on content and products delivered Improved efficiency,MS SharePoint,9,MS SharePointWorkplace -- an online meeting placeI have used Facebook's workplace, but not in my Organization. I have used it in the non-profit organization that I volunteer for. It's a very good tool, and is actually free or costs very little. It's made it easy to share files and do a group chat. It's convenient, easy to use, and available for free.,Group Chat. Newsfeed -- this is kind of unique for a connectivity tool like this. Video calls through phone make it very convenient.,It is not very popular. The pricing is very reasonable, but not many are aware of it.,7,It is free for non-profits, but it is not as popular as Google Docs. It provides one place to save all relevant information from all users.,Google Hangouts, Skype for Business (formerly Lync) and Google Drive,7,Google Hangouts, Google Forms, Google Drive, Google Pay (formerly Google Wallet), BloggerA social approach to workWorkplace is being used across the organization in order to collaborate and be aligned on our shared goals. As the central hub of communication of the company, Workplace helps each member be informed and updated about the company´s current initiatives and plans as well as allows groups and teams to organize and communicate to focus the efforts on things that will have an impact.,Extremely easy to use as-is modeled on Facebook's platform. Works well in any device (mobile and desktop). Very easy to upload media and share it with the teams.,It can be used for distraction rather than focus. Hard to keep track on threads. Notifications system needs to be improved.,8,It has helped us work together faster and better increasing ROI. It has allowed us to replace other software that is more expensive, increasing our margins. It boosts employee morale providing better results.,Slack and Microsoft Teams,8,SlackFacebook Workplace, Not My FavoriteI was an editor for a website that reviews board games, video games, movies, books, etc. The community of writers was very large, and we had previously used Slack to communicate with one another in our departments, but didn't pay for the premium version of Slack, so messages would get deleted. The organization switched to Facebook Workplace as a way to try to keep track of things and communicate via chat.,Segmented groups for chat. Different permission levels as far as admins or users.,There's little or no way to track tasks or manage items. The personal "wall" feature seems very useless.,3,The learning curve itself took a lot of time to get us back on track. You have to download 2 separate apps on mobile to use "workplace" and "workplace chat." I wish you could simply use it within the Facebook app. It's very pesky to log in on desktop.,3,5,Slack,Pipedrive, ClickDimensions, MailchimpLove Workplace!Edelman leverages Workplace to deliver corporate communications and updates to a global workforce. We receive updates about PTO policy, HR benefits, handbooks, learning opportunities, training, and additionally use it as a document manager for global IT information as well as local wifi password information. Finally, we receive local communications as well monthly with the office calendar and wifi password.,Document storage. Notifications and alerts. Single sign-on.,Mobile sign-on. Mobile user-experience.,4,Unsure of this information.,,7A new way to collaborateFor us, Workplace has gone beyond communication. It’s actually helping us solve problems. This is a way better tool when comparing to others to deal with professional conferences. Apart from that Workplace is used to quickly find co-workers and all relevant details, post details about work activities, set up groups, follow a work feed and watch live video projects from even our CFO they are closer than ever been.,Live-streaming and video capabilities. No training at all is needed - friendly interface. Replace all the social tools of our digital workplace like Yammer or Twitter. Targets younger employees like millennials.,Our IT teams need to put in extra hours of coding for integrations to go live. Workplace doesn’t support group video chats. It’s a deal-breaker for a platform that claims to make team collaborations efficient. Problems with work-life balance.,7,Can be distracting. Gives us a global voice. Get to know your employees better!,Skype for Business (formerly Lync), Microsoft Yammer, OneDrive and Nintex Promapp,7,Nintex Promapp, Concur Travel and Expense, Celonis, SAP HANAGreat App to Connect Your Remote StaffWe use Workplace as a platform where our staff can "hang out". This kind of platform is especially important for our remote staff who normally don't have the opportunities to network and socialize with others.,It is very similar to Facebook, so it is very easy for staff to learn to use. Free to use. A lot of Gif options and our staff enjoy using them.,Can't think of any!,10,It provides a free venue for remote staff to network with each other.,10The News Feed for Your WorkplaceWorkplace by Facebook is used by our entire organization. We use it as a communications and collaboration platform to share ideas and brainstorm. It's a great platform for sharing important company news, updates, and events. We also use it for quick polling and surveys to get feedback from employees. It's one of the first things we introduce to new employees so that they can get up to speed.,It is so easy to introduce to employees because it has the same look and feel as Facebook, which the majority of our employees are already familiar with. It's a communications, collaboration, and file/document sharing tool all rolled up into one. It eliminates the need for other software. Our HR team uses it constantly to keep employees up to date on company news and for polling to get feedback on new initiatives.,There's a slight concern over the privacy and security of company and employee information. This concern is increasing with each revelation about Facebook's use of data. I am not a fan of the Messenger and Workplace App being separate; just like with regular Facebook. I wish they were combined in the same app. Although overall I do find Workplace by Facebook productive, occasionally I find myself losing time by scrolling and clicking too much on company gossip and news.,7,It's made it easier to find which employees are assigned to which projects in the company. This used to be a much harder and time consuming task. It's nice to get instant access to the status of projects. This has improved accountability and helps with projects getting done faster. Overall we've seen an uptick in morale and camaraderie in the workplace since using Workplace by Facebook.,Basecamp and Slack,Zenefits, Aimbase, Infogram
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Workplace by Facebook
227 Ratings
Score 7.8 out of 101
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Workplace by Facebook Reviews

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Workplace by Facebook
227 Ratings
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Score 7.8 out of 101

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David Faustina profile photo
October 09, 2019

Workplace leads the pack

Score 9 out of 10
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Initially, I buried myself into trial overwhelm as I searched for a client communication and review portal. Each one I tried suffered from one or more of the following:
  • Having almost everything but one specific element being left out.
  • The cost was prohibitive.
  • Time to learn and then deploy and teach was not an efficient use of resources.
  • Segmenting the communication and levels of access not achievable.
After about 5 trials, I was connected to an offer to try Facebook Workplace. It stepped into a perfect role for us and we use it from time to time with clients, depending on the client. I continue to recommend it to clients and a few are now using the platform. We continue to use it as an intraoffice communication tool and it is a great tool for us.
  • It provides a user interface that is familiar and proven to assist in engaging people to use the platform. The layout is clean and minimal and pleasing and that helps staff become comfortable with interacting with one another.
  • Group insights are a fantastic feature that allows you to see how a certain topic, discussion or file is performing with the staff or audience. If you are seeking feedback on a particular memo, for instance, the insights will catalog who has viewed, how many comments, questions or interactions, etc. It helps to see in real-time, the things staff or clients are excited about and then the items where no one comments.
  • Cataloging of historical information is a real benefit. The dashboard has a notes section where I will keep a lot of private and or personal reflections that I can reference at a later time. I may jot a few notes about a project so I can recall them at a later point. Many programs do this, but again, this is all within the same house and for time and memory sake, this really works well.
  • Segmenting is very easy to do. We have set up Groups for various projects, teams, clients or cohorts. You can segment as much as you want and one person may be in more than one group but maybe not all groups. Basic segmenting that works well. Notifications are sent when new posts or news is released.
  • The platform is not the same portal as Facebook so there is no chance that posts get put on the wrong timeline. With this said, what I like most is the ease of onboarding and no one has had any trouble getting up and going on Workplace. It is like Facebook, easy and something most if not all will have familiarity in navigation.
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
Workplace is great as a team collaboration and communication tool that is easy to deploy and eliminates friction. I would also recommend it to small agencies who need a client communication portal as it does a great job filling the need. It is also a great tool for associations, community teams, and specialty groups like a club or employee group. As long as guidelines are set and you do not have a predisposition towards paranoia, I would think any group that has a need for communication that needs to be centralized, this can serve you well.
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Will Lithgow profile photo
Score 9 out of 10
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Verified User
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Workplace is being used by our entire organization. This efficient collaboration tool is used to share information between multi-company groups, internal teams, project groups or any type that is needed and improve the development of tasks. This platform promotes internal communication that is developed with total effectiveness and improves the workflow between the different groups. Workplace offers a set of very useful functions such as News Feed, create and share groups or chats, products such as Live, Reactions, Search and Trending posts.
  • It is very easy to use, and its interface is really friendly.
  • Team chat is one of the very useful features to communicate instantly.
  • The option to broadcast the meetings live and then hang them on the wall to be seen later is very useful to keep the team informed.
  • One of its best features is the ability to share streaming videos in your workgroup.
  • It has the option of conducting surveys to know the opinion of your team, a very significant feature to make adjustments during the execution of projects.
  • The news board keeps the team updated with the information that is in full development.
  • The cost is accessible based on the improvement it generates to internal communication.
  • The confidentiality of the personal data of the users is a little worrisome.
  • When the user is subscribed to many groups, notifications can be a bit difficult for some users to follow.
Workplace has a high capacity to share information and collaborate with coworkers efficiently. This platform offers very efficient functions of group chats with a group page or group chats. In addition, it allows you to integrate applications and edit publications with the format you want. The platform does an extraordinary job of feeling as familiar as the social media platform while adapting to modern business needs.
Read Will Lithgow's full review
Jackie Ramos profile photo
Score 8 out of 10
Vetted Review
Verified User
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We use it to inform staff of daily events and new projects. We also put out PDFs, photos, and forms for easy access for staff. HR and building events keep staff updated as much as possible of all the work that is being done with departments and building renovations, etc. All staff have access to Workplace. So far it's been a very helpful tool. I do wish it had some type of form building section.
  • Passing information to all staff
  • It's free
  • Chat feature
  • You can view it on your mobile device
  • Maybe finding a way to create forms other than surveys.
  • Great place for the HR department to post policies, forms, hiring.
  • Good way for departments to work together on simple events.
  • Good way to post daily events and get feedback from staff ongoing projects.
  • It should be only for work-related items. No personal information should be posted.
Read Jackie Ramos's full review
Katelyn Rylee profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
I work under a really big brokerage. We are almost completely worldwide. My company uses Workplace by Facebook across the whole organization as a means to have all the other realtors and workers together in one place, have specific groups, have documents that people need readily available, and to give answers to questions that people have. We also use it as a referral place where people in any state can pick up a referral that someone needs.
  • It provides a place where you can interact with your fellow coworkers.
  • It helps get questions answered fast and it may be helpful to others as well to see your questions and answers.
  • It provides a place where I can always be updated about whats going on in my business, new items that my company releases, and videos or documents on people explaining how to use the new items.
  • It is difficult to get the hang of at first because there is so many different components to it. Recently, I realized that I can even see my organization chart of everyones ranks in the company! I just realized this a year later so, it can be overwhelming at times.
  • With there being so many different components to it, I sometimes can't find my notifications and who is responding to what post that I posted.
  • I'm not a fan that there can be so many different groups within the Workplace by Facebook app because its already a whole different program than Facebook. Then you add groups into that and I feel like it just leaves room for a lot of confusion.
It has helped me lots when I need a referral or when I have a specific question. I can find information or get my questions answered almost immediately. I don't think it's appropriate for a company to use it as its number one means of communication because when you have so many people that are a part of it, a lot of things get lost in communication.
Read Katelyn Rylee's full review
Sonia S. Babani profile photo
Score 9 out of 10
Vetted Review
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I work at Delta Airlines and at the moment the entire company, including ground staff and corporate colleagues, all use the platform. After trying many internal social platforms, this one has the highest adoption and has created a multitude of more conversations and communication between colleagues, peers, and senior leaders. By improving the corporate culture and morale through the social platform, we have also been able to understand the latest company events, announcements, and accomplishments by all staff through pictures, videos, posts.
  • It provides the ability to instantly post something the same way you would on personal Facebook accounts to let the company know of a success story, announcement, or praise for another employee.
  • The ability to stay logged into your personal account and access your company login through the same portal. This has drastically increased adoption versus any other internal social media channel that we have tested in the past.
  • The ability for others, even those you don’t work with, to comment and share posts that team members have shared. This allows for digital virality within the company, which helps foster a healthy corporate culture digitally.
  • Since most people use Facebook for their own personal social networking, the ease of figuring out Facebook for work is exceptional and get more people to adopt the platform and use it on a daily basis.
  • So far, it has addressed every need that we have had as a company. If anything, our company can work on adopting the platform even more, especially with ground staff that have wins and learnings onboard aircraft and at the airport. Being on the corporate side of the business, I would love to see some way to encourage these types of employees to post and share more.
  • I would also like to see if there is a way to have an element of paid social on the internal side so that more important announcements and press releases can be shared and can show further up on every employee's feed when they log in.
It’s easy to use and is so similar to how we use Facebook for personal social networking. However, I can see how this becomes a problem when employees are spending too much time on the platform and less focus on the job. This especially applies to employees that work front line.
Read Sonia S. Babani's full review
Chandan Vishwakarma profile photo
Score 9 out of 10
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Verified User
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Workplace by Facebook is being used by the whole organization. It is originally implemented to bring everyone at one place and share their Experiences, Problems, Knowledge and thoughts with each other. People from all the Hierarchy are collaborated at one place to have the transparency of What is happening across organization and locations. Idea to Bring workplace is to have more employee friendly communication.
  • No need to Send a Friend request and wait for acceptance to start Communicating. Everyone in the organization is already connected to you.
  • You can understand the hierarchy more easily, Communicate the Cases directly to the concerned person/team, Post an experience across the platform for everyone.
  • This Has the capability of removing the legacy Internal chat application and use Workplace Instead.
  • Adapting to this software does not take a moment if you have ever used the Facebook. Everything is exactly same except you don't have to send the friend request.
  • If Workplace by Facebook can adapt to Screen Sharing and other Content Communication which is highly required across the Industry, it will be a total game changer.
  • Strictness to more user data on the profile page will bring more transparency within the organization. Like Basic User Photo, Designation, Location. etc
  • Having Badges/Levels for the Users based on their contribution across the organization and teams can make the Workplace more interesting and quick adapting.
Workplace by Facebook is something like a social Community. It is very much effective in the cases where an individual wants to raise a point/concern/issue /idea and people can look at it and respond or take action if required. The Voice reaches to all the hierarchy at the same time and no time on approvals or clearance is taken. The Output is very much transparent to everyone.
Read Chandan Vishwakarma's full review
Gabriela Band profile photo
September 26, 2019

More collaborative work

Score 8 out of 10
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Workplace is used as the central communications hub of the company. It is used across the board and it fosters a sense an of belonging across all areas of the company. On companies that are very big, it is a good tool to make sure you can see how your work impacts other areas and keep up to date with the company´s updates.
  • Instant social feel: very easy to use.
  • Works on any device. Designed for mobiles and on the go workers.
  • The Groups feature is very well designed and very useful.
  • Very easy to get distracted. There is a risk to scroll endlessly without any use.
  • Notifications can be annoying and not customizable enough.
  • Very hard to track project updates on the platform and focus on one single issue.
Workplace is perfectly suited for very big organizations that need to make sure every employee understands their mission and can get a birds-eye view of what each area is doing. It is useful for companies that work in different geos as it makes you feel closer to colleagues that you may not meet face to face.
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Aditya Gollakota profile photo
Score 8 out of 10
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It is being used as a social and collaboration tool across the organization, with professionals sharing moments from their work life.
  • Familiar user experience.
  • Same features as Facebook.
  • Focus on groups and communities.
  • Integration with other enterprise backend tools is lacking.
It is well suited for organizations which look to enhance the internal social media experience for their professionals, as Workplace is identical to Facebook.
Read Aditya Gollakota's full review
João Almeida profile photo
Score 8 out of 10
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Workplace by Facebook is being used to inform colleagues about daily events and new projects. It also serves as a place to put out pdf files, photos, and forms for easy access for staff. HR and Building Events keep staff updated as much as possible of all the work that is being done with departments and building renovations, etc.
  • A very quick platform for sharing insights and following any on going discussion.
  • Chat feature and mobile device support.
  • Inform other people about relevant events.
  • The groups are not well organized IMHO.
  • It would be great to have Workplace by Facebook as a part of my personal Facebook social network account.
  • Not possible to control what information you want to see in groups, as the quantity of information can become quickly overwhelming.
Workplace by Facebook is a very good and intuitive way to have efficient conversations with groups or individuals. It is perfect when you need to post an item for review and have a real-time conversation with other team members. It is best suited in small organizations and in big organizations, Workplace by Facebook can be used in between departments for communication between team members and team leaders.
Read João Almeida's full review
ASHOK GOYAL profile photo
Score 8 out of 10
Vetted Review
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Ours is a small organization and we use it across the whole organization. It saves time and it allows better co-ordination amongst team members.
  • Better coordination.
  • Time-saving.
  • Secured.
  • User-friendly.
  • Calling could be improved.
It is best suited in small organizations. In big organizations, Workplace can be used in between departments for communication between team members and team leaders.
Read ASHOK GOYAL's full review
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Score 8 out of 10
Vetted Review
Verified User
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Workplace is currently being used by almost our entire organization, with a few holdouts that haven't seen the value. We were looking for a more efficient way to communicate and collaborate than email, but other simpler chat clients were not being adopted consistently. Workplace offered an office communication tool with almost no learning curve for most users. For teams that have adopted it successfully, it has both reduced the number of email conversations required and offered a more seamless interaction opportunity for remote users.
  • Minimal learning curve - besides being generally intuitive, the functions and interface are familiar to anyone who uses Facebook.
  • Balanced notifications - many competing tools have notifications that are either too intrusive and frequent or not helpful enough, while Workplace is a good middle ground.
  • Flexible - polls and comments have a variety of business uses that make it a much more robust communication tool compared to strictly chat-based options.
  • Limited project management options - no good way to track tasks or projects, so other tools are needed.
  • Easy to dismiss for people who don't see the value - the Facebook-like nature of the tool can be a liability when it comes to wanting management to take it seriously.
  • Chat interface has downsides - the standalone chat applications can be a bit buggy, and the chat interface within the web view is not ideal.
  • No intuitive way to message a group - chat options like Slack are better at easily messaging a group or department, where in Workplace you have to be a member of a group to start a conversation.
Workplace is an excellent and intuitive way to have efficient conversations with groups or individuals. It excels when you need to post an item for review and have a real-time conversation with a team. It also takes advantage of the Facebook-style interface to give remote employees a way to interact and engage with the team that offsets the need for face-to-face conversations. It does not replace task and project management tools though.
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Score 9 out of 10
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Verified User
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Our company uses Workplace by Facebook as a central location for company communications. The whole company uses it, not just the software developers. We use it for internal chats, company announcements, and wiki's. Before we started using Workplace, we used several disparate technologies to meet each of these needs, so having everything under one roof has been incredibly efficient and successful.
  • One point of connection for all communication needs.
  • The layout is very similar to Facebook, so it has very little learning curve.
  • The mobile app is well made and easy to use, so we're not tied to just our laptops for communication.
  • Perhaps because it is a new offering, some of the features are a little buggy at times.
  • Currently, you cannot share your screen in a group call.
  • You can't add people outside your organization to video calls on Workplace Chat.
Workplace by Facebook works well when you have a hard time managing many technologies for chats, company information, etc. Our company had many technologies we were using, and some were used just by a single department. By switching everyone in the company to Workplace by Facebook, we lost most of the headaches that came from having everyone using different technologies for communication. If your company effectively manages its disparate communication methods already, then Workplace by Facebook will be less valuable.
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Score 9 out of 10
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Verified User
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We use Workplace by Facebook on a daily basis to coordinate the work with our clients and inside the organization. We left Slack for Workplace because it feels tidier as we can talk about one topic on a publication and about another topic in another publication and the channels never cross.
  • Tidy work
  • Almost no problem to implement (Everybody knows how to use Facebook)
  • Great chat system
  • We are still using we transfer to move big size elements.
  • No bother setup might be easier.
Workplace is great and is greater if you work with young people, the interface is similar to Facebook, so the people feel relaxed to work there. It is funny to use because time to time people respond to serious topics with a meme or a GIF that helps to relax the conversation and be happier at work.
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Score 8 out of 10
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Verified User
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Workplace by Facebook provides a relatively easy solution for group collaboration efforts in a company or organization. It helps provide a streamlined approach to project management, meeting assistance, and can be integrated with applications like Office 365. It also has a robust set of calling and communication options that can fit in with users utilizing different hardware systems.
  • It has a relatively easy to use interface and makes meeting management tasks less stressful.
  • The software can also help streamline general employee interactions, meetings, and communications in one environment.
  • The newsfeed can become too cluttered if highly utilized.
  • Depending on one's hardware specs, the video conferencing tools can be limited. However, that is the same with similar products.
  • Some of its features may lack data privacy transparency rights.
  • Some of the functions are not as streamlined resulting in more tedious interactions with the program.
It works very well in a company or organization that doesn't already have integrated HR style systems in place. It's not perfect and some features can be more tedious to use than others. Many do seem to like its easy to use interface and find it more approachable than other products.
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October 03, 2019

Hmmmmm.

Score 4 out of 10
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Verified User
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I reviewed Workplace by Facebook and tested it by using it on a small team. It ended up being slightly wonky in our workflow as some of the team were uneasy with sharing private information with Facebook because of all the things with that. I like the concept, but it just didn’t work well for my team.
  • A way to communicate with a team.
  • Commenting on visuals.
  • Private channels.
  • Privacy issues.
  • We weren’t ready to pay for the additional features of a brand new tool.
If your team is brand new and not paranoid about sharing super-sensitive information, Workplace by Facebook is worth checking out!
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Score 9 out of 10
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Verified User
Review Source
Our company uses Workplace on a daily basis. We use it for communication, both through text and audio calls, between team members. We also use many different groups within Workplace, like an Announcements group where we post important information, or Current Projects to share what we've been working on with the team, and even a Social group to post things from our everyday lives.
  • Team communication.
  • Announcements.
  • Social.
  • It could have a cleaner desktop interface.
  • I've had a lot of audio problems with calls.
  • Sometimes takes a while to refresh if my computer falls asleep.
Workplace is great for keeping up with team members and easily chatting with them throughout the day. Our company focuses a lot on interrelated projects, so there are often many different people working on one project at the same time. Workplace makes it easy to discuss these projects with our team members without having to go through email.
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October 03, 2019

Workplace Review

Score 8 out of 10
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Verified User
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Currently, Workplace is being used across departments within my organization. It is widely used to communicate and collaborate. We use this tool while messaging via direct chat, group chat and call (audio and video). This tool is widely used to measure employee options by running pools. This is an excellent innovation from Facebook.
  • It is being used to obtain feedback by running polls.
  • Single sign-on feature.
  • Messaging and calling.
  • Live video streaming.
  • Unlimited storage for photos and videos.
  • Security.
  • Not good as project management tool, difficult to measure individual tasks.
  • Unable to remove employees, always need to connect to the customer service center.
In my current organization, we need to communicate frequently with clients based in different geographical locations. Workplace is a one-stop-shop solution for this. We can even do organization video conferencing using the video calling feature.
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Score 9 out of 10
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Verified User
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It is being used by a specific department within the organization. The platform has a great UX/UI and helps our team to better communicate between each other, share content and information and use the structure as a single source of truth for the products generated in our projects. It has been very helpful and useful.
  • Single source of truth
  • Document Management
  • Knowledge Management
  • Improved communication
  • Improved process efficiency
  • Better project visibility
  • Integration with third parties
  • No public evolution roadmap
  • Small community of developers
Workplace by Facebook is recommended when companies and/or departments have pain points regarding communication alignment, disparate system with documents and content spread through the entire organization, and lack of a single source-of-truth for content and knowledge sharing and management.
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Score 7 out of 10
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I have used Facebook's workplace, but not in my Organization. I have used it in the non-profit organization that I volunteer for. It's a very good tool, and is actually free or costs very little. It's made it easy to share files and do a group chat. It's convenient, easy to use, and available for free.
  • Group Chat.
  • Newsfeed -- this is kind of unique for a connectivity tool like this.
  • Video calls through phone make it very convenient.
  • It is not very popular.
  • The pricing is very reasonable, but not many are aware of it.
It is well suited for a non-profit or any social groups where the budget is low but communication plays a key role. It helps in sharing files, media, photos/videos, etc. Many big Organizations may not choose Facebook's workplace, as it may seem like a social media tool because of its association with Facebook.
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September 13, 2019

A social approach to work

Score 8 out of 10
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Workplace is being used across the organization in order to collaborate and be aligned on our shared goals. As the central hub of communication of the company, Workplace helps each member be informed and updated about the company´s current initiatives and plans as well as allows groups and teams to organize and communicate to focus the efforts on things that will have an impact.
  • Extremely easy to use as-is modeled on Facebook's platform.
  • Works well in any device (mobile and desktop).
  • Very easy to upload media and share it with the teams.
  • It can be used for distraction rather than focus.
  • Hard to keep track on threads.
  • Notifications system needs to be improved.
Workplace is good for big organizations or remote locations where a central hub of communication is very useful and you can foster a sense of community and closure between different teams that work in different time zones. It is useful for big international companies but may not be best for smaller organizations.
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Score 3 out of 10
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Verified User
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I was an editor for a website that reviews board games, video games, movies, books, etc. The community of writers was very large, and we had previously used Slack to communicate with one another in our departments, but didn't pay for the premium version of Slack, so messages would get deleted. The organization switched to Facebook Workplace as a way to try to keep track of things and communicate via chat.
  • Segmented groups for chat.
  • Different permission levels as far as admins or users.
  • There's little or no way to track tasks or manage items.
  • The personal "wall" feature seems very useless.
It might be well suited for a large team to communicate and collaborate on projects. It's a fine communication tool, but very poor for scheduling, task management, etc. If I'm going to use a "workplace" tool, I'd like for it to function as more than just a glorified chat feature.
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October 08, 2019

Love Workplace!

Score 4 out of 10
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Verified User
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Edelman leverages Workplace to deliver corporate communications and updates to a global workforce. We receive updates about PTO policy, HR benefits, handbooks, learning opportunities, training, and additionally use it as a document manager for global IT information as well as local wifi password information. Finally, we receive local communications as well monthly with the office calendar and wifi password.
  • Document storage.
  • Notifications and alerts.
  • Single sign-on.
  • Mobile sign-on.
  • Mobile user-experience.
Workplace is well suited for global communications updates. It is not suited for chat.
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October 07, 2019

A new way to collaborate

Score 7 out of 10
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For us, Workplace has gone beyond communication. It’s actually helping us solve problems. This is a way better tool when comparing to others to deal with professional conferences. Apart from that Workplace is used to quickly find co-workers and all relevant details, post details about work activities, set up groups, follow a work feed and watch live video projects from even our CFO they are closer than ever been.
  • Live-streaming and video capabilities.
  • No training at all is needed - friendly interface.
  • Replace all the social tools of our digital workplace like Yammer or Twitter.
  • Targets younger employees like millennials.
  • Our IT teams need to put in extra hours of coding for integrations to go live.
  • Workplace doesn’t support group video chats. It’s a deal-breaker for a platform that claims to make team collaborations efficient.
  • Problems with work-life balance.
If you have Office 365 with Skype Sharepoint Yammer and HR tools like MySuccess there is no need to replace them with Workplace. If you are on the way to implementing a new global tool it is worth it to consider, especially when you have a lot of young employees who may see the benefits of using that tool.
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Score 10 out of 10
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We use Workplace as a platform where our staff can "hang out". This kind of platform is especially important for our remote staff who normally don't have the opportunities to network and socialize with others.
  • It is very similar to Facebook, so it is very easy for staff to learn to use.
  • Free to use.
  • A lot of Gif options and our staff enjoy using them.
  • Can't think of any!
Even though it allows you to create groups/teams, we find it less helpful when it comes to teamwork collaboration. We find it extremely helpful to provide a networking platform for remote staff.
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Adam Montgomery profile photo
Score 7 out of 10
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Workplace by Facebook is used by our entire organization. We use it as a communications and collaboration platform to share ideas and brainstorm. It's a great platform for sharing important company news, updates, and events. We also use it for quick polling and surveys to get feedback from employees. It's one of the first things we introduce to new employees so that they can get up to speed.
  • It is so easy to introduce to employees because it has the same look and feel as Facebook, which the majority of our employees are already familiar with.
  • It's a communications, collaboration, and file/document sharing tool all rolled up into one. It eliminates the need for other software.
  • Our HR team uses it constantly to keep employees up to date on company news and for polling to get feedback on new initiatives.
  • There's a slight concern over the privacy and security of company and employee information. This concern is increasing with each revelation about Facebook's use of data.
  • I am not a fan of the Messenger and Workplace App being separate; just like with regular Facebook. I wish they were combined in the same app.
  • Although overall I do find Workplace by Facebook productive, occasionally I find myself losing time by scrolling and clicking too much on company gossip and news.
To me there's not a better tool out there for sharing company and employee news. If you use Facebook, then you will have no problem transitioning to Workplace by Facebook. If you are concerned about getting distracted and losing time (which may happen on Facebook) don't be concerned. The developers of Workplace by Facebook have really done a good job about making it a productivity tool first, and a social tool second.
Read Adam Montgomery's full review

Feature Scorecard Summary

Task Management (31)
7.4
Gantt Charts (18)
7.8
Scheduling (30)
6.8
Workflow Automation (23)
7.4
Mobile Access (42)
8.6
Search (40)
7.7
Visual planning tools (25)
6.6
Chat (45)
8.8
Notifications (44)
8.7
Discussions (43)
8.5
Surveys (37)
8.0
Internal knowledgebase (33)
7.5
Integrates with GoToMeeting (16)
7.4
Integrates with Gmail and Google Hangouts (21)
7.2
Integrates with Outlook (23)
7.3
Versioning (25)
7.9
Video files (41)
8.2
Audio files (38)
8.2
Document collaboration (35)
7.2
Access control (33)
7.9
Advanced security features (32)
7.7
Integrates with Google Drive (21)
7.3
Device sync (27)
8.3

About Workplace by Facebook

Workplace by Facebook (formerly Facebook at Work) allows users to interact with co-workers through the Facebook interface.
Categories:  Collaboration

Workplace by Facebook Integrations

Workplace by Facebook Technical Details

Operating Systems: Unspecified
Mobile Application:No