Manhattan Active Customer Engagement vs. PerformYard
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
PerformYard | Score7.5 out of 10 | N/A | PerformYard, headquartered in Arlington, VA, providesperformance management software aimed at providing features for HR and a simple employee experience. It offers HR teams tools to build out any performance management strategy so employees get a streamlined experience so they can focus on quality feedback and effective performance discussions. | N/A |
| Manhattan Active Customer Engagement | PerformYard | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Manhattan Active Customer Engagement | PerformYard | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 95% Would buy again 37 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 32 Answers | |
| Happy with the feature set | ||
No answers on this topic | 97% Happy with the feature set 38 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 17 Answers | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 22 Answers | |
| Manhattan Active Customer Engagement | PerformYard | ||||||||||||||||||||||||||||||||||
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| Performance and Goals |
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| Performance Management |
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| Manhattan Active Customer Engagement | PerformYard | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | 15Five Score8 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Reflektive Score9.5 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Reflektive Score9.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | PerformYard | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.4 |
| Likelihood to Renew | - | 8.4 |
| Usability | - | 7.7 |
| Support Rating | - | 9.2 |
| Online Training | - | 10.0 |
| Implementation Rating | - | 10.0 |
| Manhattan Active Customer Engagement | PerformYard | |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Online Training | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| ScreenShots | PerformYard Screenshots |







