Efficiency, Efficiency, Efficiency! Save your time and automate your Performance Management Process!
September 30, 2023
Efficiency, Efficiency, Efficiency! Save your time and automate your Performance Management Process!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with PerformYard
Our company adopted PerformYard to solve the long standing problem of inefficiency with Performance Management. Our old process was a manual paper process that presented several problems but the main being: Bottleneck of routing for the paper reviews, and the cumbersome process to track reviews and execute them to the authors.
- Customer Service! The service support is unmatched compared to other vendors! Our rep is nothing short of amazing with her timeliness, helpfulness, and ability to navigate the issues we encounter!
- Streamlining automated reviews - Effortlessly send out a whole years reviews in one sitting!
- Auto updating from our HRIS system - Automated SFTP integration with our HRIS system to auto update employee fields and keep the system up to date with less manual process!
- I would like to see there be more functionality and customization with groups and review assignments
- Reports are a bit hard to get at first, more easy on demand reports would be helpful
- PerformYard has had a positive impact on our business objectives as we can allocate more time to other items that we used to spend on Performance Management with that being automated and electronic
- HR is able to have more productive conversations with managers about performance management without having to worry about discussing the process of it (routing, issues etc.) Our conversations with management are now geared towards how can they improve their performance management of their employees and how they can give better feedback
We demoed Trakstar Performance Management Software when we were initially looking for this type of program. PerformYard overall just had more options and a better user feel to their system. The service from the reps who worked with us in the beginning also was a big selling point as to why we went with PerformYard.
Do you think PerformYard delivers good value for the price?
Yes
Are you happy with PerformYard's feature set?
Yes
Did PerformYard live up to sales and marketing promises?
Yes
Did implementation of PerformYard go as expected?
Yes
Would you buy PerformYard again?
Yes
PerformYard Feature Ratings
Using PerformYard
40 - All levels of employees use PerformYard at our organization. Shop floor employees, administration employees, foremen, management and executives.
1 - Myself, one person, supports all the users and employees who access PerformYard in different capacities. With good training from the start, there is not much support needed once you get into the groove of it.
- Transparency of review to all parties when complete
- Automated routing of reviews so no bottlenecking
- Collaboration of authors and signers so all parties are able to provide content for reviews
- We are currently building out a One to One meeting process with electronic forms through PerformYard to help bolster that engagement piece with employees
- Storage and access of past reviews - No more searching paper personnel files!
- One to One Program
- 360 Reviews
- More self reviewing for employees
PerformYard Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not purchase premium support because of cost.
In our building out of our SFTP integration with our HRIS system for automatic updating the SFTP file grabbed the wrong field from the HRIS system and caused MANY things to go out of whack in PerformYard when the changes were processed. Upon getting to the office Monday morning (the file processes on Sunday evenings) I saw the issue and emailed our rep right away. She called and we were QUICKLY able to revert the changes, put the SFTP file back in testing mode so we could monitor it more, and the system was back into the same spot as we needed it to be.
Our rep then coordinated with our HRIS system rep and cleared up the issue that caused it and now the process runs smoothly with little to no interaction from us.
Our rep then coordinated with our HRIS system rep and cleared up the issue that caused it and now the process runs smoothly with little to no interaction from us.