Manhattan Active® Customer Engagement vs. SPS Commerce
Manhattan Active® Customer Engagement vs. SPS Commerce
Product | Rating | Most Used By | Product Summary | Starting Price |
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Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A | |
SPS Commerce | N/A | SPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics. | N/A |
Manhattan Active® Customer Engagement | SPS Commerce | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Manhattan Active® Customer Engagement | SPS Commerce | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Manhattan Active® Customer Engagement | SPS Commerce | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | No answers on this topic |
Medium-sized Companies | Bright Pattern Contact Center Score 9.6 out of 10 | Boomi Score 8.3 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.6 out of 10 | TIBCO B2B Integration Solution Score 8.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Manhattan Active® Customer Engagement | SPS Commerce | |
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Likelihood to Recommend | 8.0 (1 ratings) | 1.0 (13 ratings) |
Likelihood to Renew | - (0 ratings) | 1.0 (1 ratings) |
Support Rating | - (0 ratings) | 6.2 (5 ratings) |
Manhattan Active® Customer Engagement | SPS Commerce | |
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Likelihood to Recommend | Manhattan Associates
| SPS Commerce
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Pros | Manhattan Associates
| SPS Commerce
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Cons | Manhattan Associates
| SPS Commerce
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Likelihood to Renew | Manhattan Associates No answers on this topic | SPS Commerce
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Support Rating | Manhattan Associates No answers on this topic | SPS Commerce
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Alternatives Considered | Manhattan Associates
| SPS Commerce
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Return on Investment | Manhattan Associates
| SPS Commerce
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ScreenShots | SPS Commerce Screenshots |