Mapbox vs. ServiceNow App Engine

For services that require maps and basic geo-functionality in production, Mapbox is one of the greatest choices out there. They're free, provide much more refined/modern productions compared to Google maps, and have very good support on different platforms. For services that require higher-computation products, like matrix routing, optimization, etc..., the prices can get quite high very quickly, and you should consider moving those services to an on-premise server at that point.

Incentivized

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

Incentivized

• Documentation is clean, easy to read, and very well organized which makes it easy to get going or learn something new
• The online user interface makes it quick and easy to edit maps, upload new datasets, view analytics, or get API keys
• Great integrations with Tableau and easy to develop for Android, iOS, or Web

Incentivized

• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

Incentivized

• The product is not always that easy to use, aimed at professionals understanding colors and palettes etc.
• Being a full cloud product it can be complicated working with the interface when your connectivity is not great.
• Tutorials and samples could be more visual and could cover more ideas on how to use Mapbox.

Incentivized

• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

It is a good tool to use. We can perform various customisations; I always end up exploring and finding a new feature that can be used in my work somewhere. And one good thing is that is actually quite reasonable in terms of cost, with the free tier being quite adequate

Incentivized

overall it's a good software, but I think it could be updated to give it an edge over other platforms

Incentivized

Almost 100% available on time

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

One feature that made me go in favor of Mapbox was its stellar documentation. Google Maps and Bing Maps are the other alternatives I considered, but the learning curve with both of them is steeper than it is with Mapbox. Also, Mapbox Studio gives newbies a very simple, clean and easy to use environment to make and store maps online

Incentivized

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

Incentivized

It is scalable but not reliable

Incentivized

• Mapbox is the only service that has all the products we need to release our product to the market. Without Mapbox, we would've spent far more time integrating multiple different map/geo services like Mapbox and HERE maps together.
• Mapbox was sometimes expensive in the testing period, and we would've definitely moved some of the services on-premise to save money if we had the time.
• Mapbox has functionality for traffic-aware routing in many countries, as well as matrix-structured routing data, which is what enables our service to function. Having all of this integrated within an API allows us to easily scale our service to multiple different cities/countries in a matter of days.

Incentivized

• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

Incentivized