MarcomCentral vs. OpenText Media Management (OTMM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MarcomCentral
Score 8.7 out of 10
N/A
MarcomCentral is a marketing & brand asset management platform developed by the company formerly known as PTI Marketing Technologies, now MarcomCentral. The company is supported by Ricoh since December 2014.N/A
OpenText Media Management (OTMM)
Score 10.0 out of 10
N/A
OpenText Media Management (OTMM) is the Canadian company's leading enterprise digital asset management (DAM) platform.N/A
Pricing
MarcomCentralOpenText Media Management (OTMM)
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
MarcomCentralOpenText Media Management (OTMM)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MarcomCentralOpenText Media Management (OTMM)
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
MarcomCentralOpenText Media Management (OTMM)
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.9 out of 10
Adobe Bridge
Adobe Bridge
Score 8.9 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MarcomCentralOpenText Media Management (OTMM)
Likelihood to Recommend
7.0
(4 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
MarcomCentralOpenText Media Management (OTMM)
Likelihood to Recommend
Ricoh Global
Pros: I like that we can easily add products and how simple it is for our static products. It's easy to add users, products and cost centers. The approval process for products is easy and intuitive. It's a localized resource that our users can use. Cons: The back end of the product is fairly slow. It takes a long time to add products because of how slow it is at times. The reporting for the portal could be better. I know the Business Intelligence feature was created to solve reporting. Also sometimes we experience difficulty with customizable products. I feel like there's more options to build this out more based on the users needs. Overall: It's a localized place where users can find collateral and promotional items.
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OpenText
It is expensive and needs dedicated support but it is a overall good product. I also really like the Dev team and support teams, they are really responsive and the community of users that support each other is great. You need an enterprise team to support this, it is not meant for a small team or shop.
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Pros
Ricoh Global
  • The best part of MarcomCentral is its flexibility to solve many unique problems for our customers. It gives us the ability to build solutions that truly allow our customers to operate more efficiently.
  • The best admin feature that I use all day, every day, is the Bulk Operations feature. This allows me to manage entire portals through spreadsheets allowing me to create and manage massive amounts of products, users, and images very efficiently.
  • The reporting feature is second to none as well. Our most successful customers are paying close attention to the ordering history of their products. This allows them to fight obsolescence and focus on the products that their teams or customers are truly using.
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OpenText
No answers on this topic
Cons
Ricoh Global
  • The uploading process is a bit clunky
  • Overall user experience from an admin side could be refreshed to be more modern and easier to use
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OpenText
No answers on this topic
Usability
Ricoh Global
No answers on this topic
OpenText
Over all it is fine, the system does have it quirks and challenges, I wish we could see the assets in bulk faster, it would be nice if there was more control around how things are downloaded. Overall the UI is clean and works well. the searching always works, and we have never had it not work when we need it to. the collections, sharing and links all work great.
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Support Rating
Ricoh Global
No answers on this topic
OpenText
OTTM team is great, the support and the user community they have built is amazing. I have check in with the product development team and they listen and are responsive. I can say enough about the user community, from the big big companies to the smaller ones, everyone is open and willing to help each other out.
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Alternatives Considered
Ricoh Global
We chose this program to test it out and decided to keep it. It helped in many ways and improved the quality of our marketing and digital marketing work essentially. We noticed not only that our ads and content became better, but we also noticed that our know-how improved by adding valuable insights to our news.
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OpenText
No answers on this topic
Return on Investment
Ricoh Global
  • Fully robust tool to help manage our internal assets, ability to customize digital assets or send them to print, a way to share assets across the entire enterprise in simple, easy user interface.
  • Marcom's print-on-demand functionality is fantastic. There are so many possibilities that we are just beginning to explore. There are some integration hiccups but mostly on our end, and Marcom has worked to help us through those as best as they can. Also, they have been very open in discussing improvements that we are looking for and keeping us up to date on the progress of those updates within their own development schedule. The depth of this software is extensive and their customer support personnel are always very friendly and helpful.
  • Very customizable and a lot of things you can accomplish in Marcom Central. They are always willing to help us work out any need we come up with and make it work in the system.
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OpenText
No answers on this topic
ScreenShots