What users are saying about
3 Ratings
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Score 8 out of 100
2 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

MarcomCentral

Pros: I like that we can easily add products and how simple it is for our static products. It's easy to add users, products and cost centers. The approval process for products is easy and intuitive. It's a localized resource that our users can use.Cons: The back end of the product is fairly slow. It takes a long time to add products because of how slow it is at times. The reporting for the portal could be better. I know the Business Intelligence feature was created to solve reporting.Also sometimes we experience difficulty with customizable products. I feel like there's more options to build this out more based on the users needs.Overall: It's a localized place where users can find collateral and promotional items.
Christopher Vyletel | TrustRadius Reviewer

OpenText MediaBin

If you want to share (or access) the most current version of any content MediaBin can be useful for ensuring that you are getting the right thing - assuming you can find it. Another useful functionality - OS sharing or exporting different file formats for a file. Often PDF works, but sometimes you need a file in a different image format and the software can allow that.
Clark Gregor | TrustRadius Reviewer

Pros

MarcomCentral

  • The best part of MarcomCentral is its flexibility to solve many unique problems for our customers. It gives us the ability to build solutions that truly allow our customers to operate more efficiently.
  • The best admin feature that I use all day, every day, is the Bulk Operations feature. This allows me to manage entire portals through spreadsheets allowing me to create and manage massive amounts of products, users, and images very efficiently.
  • The reporting feature is second to none as well. Our most successful customers are paying close attention to the ordering history of their products. This allows them to fight obsolescence and focus on the products that their teams or customers are truly using.
Brady Manthe | TrustRadius Reviewer

OpenText MediaBin

  • Export files in multiple formats
  • Help reduce email clutter as a central repository
  • Help with version control
Clark Gregor | TrustRadius Reviewer

Cons

MarcomCentral

  • The uploading process is a bit clunky
  • Overall user experience from an admin side could be refreshed to be more modern and easier to use
Corey Clark | TrustRadius Reviewer

OpenText MediaBin

  • Search is often a chellenge - using the file name or "item number" doesn't always bring up the expected results.
  • Navigation is not intuitive in places - finding different functions
  • The export function is powerful but not always clear, several options seem like the same thing. e.g. Do I need FTP ot HTTP download? Do I care?
Clark Gregor | TrustRadius Reviewer

Alternatives Considered

MarcomCentral

The thing I love most about this software is how easy it is to use. For someone not super-tech-savvy, it is so easy to set up products and display them in the catalog. It's user-friendly for our employees and customers too. They can easily navigate to whatever item they need without any issues!
Christopher Vyletel | TrustRadius Reviewer

OpenText MediaBin

I was not involved in the selection process but MediaBin seems to be more of a "repository" than a "file-folder" system. It also displays thumbnail previews of files making it useful for sorting through visual elements, like photos or PDFs. I am not certain how it compares with regard to version history.
Clark Gregor | TrustRadius Reviewer

Return on Investment

MarcomCentral

  • Our ability to offer customers a very robust solution has increased customer retention and profitability.
  • Our ability to increase volume without increasing overhead has also be a big win.
Brady Manthe | TrustRadius Reviewer

OpenText MediaBin

  • This software is more of a tool that resides in the background, so it is difficult to measure ROI.
  • One negative impact is the challenges of managing access and thus limiting productivity when people can't access things.
  • Another negative impact is the poor search functionality reducing productivity in finding the correct files when needed.
Clark Gregor | TrustRadius Reviewer

Pricing Details

MarcomCentral

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText MediaBin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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