MarcomCentral vs. OpenText MediaBin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MarcomCentral
Score 8.6 out of 10
N/A
MarcomCentral is a marketing & brand asset management platform developed by the company formerly known as PTI Marketing Technologies, now MarcomCentral. The company is supported by Ricoh since December 2014.N/A
OpenText MediaBin
Score 9.0 out of 10
N/A
HP MediaBin is a digital asset management (DAM) offering from Hewlett-Packard.N/A
Pricing
MarcomCentralOpenText MediaBin
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MarcomCentralOpenText MediaBin
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
MarcomCentralOpenText MediaBin
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.9 out of 10
Adobe Bridge
Adobe Bridge
Score 8.9 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MarcomCentralOpenText MediaBin
Likelihood to Recommend
7.0
(4 ratings)
8.0
(1 ratings)
User Testimonials
MarcomCentralOpenText MediaBin
Likelihood to Recommend
Ricoh Global
Pros: I like that we can easily add products and how simple it is for our static products. It's easy to add users, products and cost centers. The approval process for products is easy and intuitive. It's a localized resource that our users can use. Cons: The back end of the product is fairly slow. It takes a long time to add products because of how slow it is at times. The reporting for the portal could be better. I know the Business Intelligence feature was created to solve reporting. Also sometimes we experience difficulty with customizable products. I feel like there's more options to build this out more based on the users needs. Overall: It's a localized place where users can find collateral and promotional items.
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OpenText
If you want to share (or access) the most current version of any content MediaBin can be useful for ensuring that you are getting the right thing - assuming you can find it. Another useful functionality - OS sharing or exporting different file formats for a file. Often PDF works, but sometimes you need a file in a different image format and the software can allow that.
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Pros
Ricoh Global
  • The best part of MarcomCentral is its flexibility to solve many unique problems for our customers. It gives us the ability to build solutions that truly allow our customers to operate more efficiently.
  • The best admin feature that I use all day, every day, is the Bulk Operations feature. This allows me to manage entire portals through spreadsheets allowing me to create and manage massive amounts of products, users, and images very efficiently.
  • The reporting feature is second to none as well. Our most successful customers are paying close attention to the ordering history of their products. This allows them to fight obsolescence and focus on the products that their teams or customers are truly using.
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OpenText
  • Export files in multiple formats
  • Help reduce email clutter as a central repository
  • Help with version control
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Cons
Ricoh Global
  • The uploading process is a bit clunky
  • Overall user experience from an admin side could be refreshed to be more modern and easier to use
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OpenText
  • Search is often a chellenge - using the file name or "item number" doesn't always bring up the expected results.
  • Navigation is not intuitive in places - finding different functions
  • The export function is powerful but not always clear, several options seem like the same thing. e.g. Do I need FTP ot HTTP download? Do I care?
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Alternatives Considered
Ricoh Global
We chose this program to test it out and decided to keep it. It helped in many ways and improved the quality of our marketing and digital marketing work essentially. We noticed not only that our ads and content became better, but we also noticed that our know-how improved by adding valuable insights to our news.
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OpenText
I was not involved in the selection process but MediaBin seems to be more of a "repository" than a "file-folder" system. It also displays thumbnail previews of files making it useful for sorting through visual elements, like photos or PDFs. I am not certain how it compares with regard to version history.
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Return on Investment
Ricoh Global
  • Fully robust tool to help manage our internal assets, ability to customize digital assets or send them to print, a way to share assets across the entire enterprise in simple, easy user interface.
  • Marcom's print-on-demand functionality is fantastic. There are so many possibilities that we are just beginning to explore. There are some integration hiccups but mostly on our end, and Marcom has worked to help us through those as best as they can. Also, they have been very open in discussing improvements that we are looking for and keeping us up to date on the progress of those updates within their own development schedule. The depth of this software is extensive and their customer support personnel are always very friendly and helpful.
  • Very customizable and a lot of things you can accomplish in Marcom Central. They are always willing to help us work out any need we come up with and make it work in the system.
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OpenText
  • This software is more of a tool that resides in the background, so it is difficult to measure ROI.
  • One negative impact is the challenges of managing access and thus limiting productivity when people can't access things.
  • Another negative impact is the poor search functionality reducing productivity in finding the correct files when needed.
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ScreenShots