MasterControl Manufacturing Excellence vs. QuickBooks Commerce

MasterControl Manufacturing Excellence is excellent for creating batch records to track a specific regulated process. It helps us keep our data in line and make sure we are following our procedures. there are some difficulties with more customizable products. The more variable that are in the product the fewer features that MasterControl Manufacturing Excellence can apply to assist

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Using TradeGecko requires to the company to make compromises. Which compromises depends on the business, what they are using for other 3rd party applications and what they sell. You need to be very good with excel since you are able to upload and modify most files, which gives you major control over your data. They however need to modify the way in which new inventory items get loaded, as it is quite awkward if you use variants. 'Reports' as has been described prior has improved dramatically and most if not all can be downloaded in CSV/Excel format. This allows you to build your own reports with the data from the system. If your business is very complex in nature, TradeGecko probably isn't the system for you. If you are doing thousands of transactions a day, again this is not the system. However, if you are a small to smaller mid-sized business, the system, its cost and the 3rd party applications make it worth a first second and third look.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Coding is not needed to build production records
• All data input types are highly configurable from getting data collected from integrated systems all the way to simple text entries.
• Customer service is outstanding to keep our cases resolved in a timely manner.
• The updates continue to improve end user experiences and better functionality

• Interface with WooCommerce.
• Interface with Xero.
• Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero).
• Works with ShipStation extremely well.
• Works with major EDI vendors (with reservations).

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Collaboration within a document on MasterControl Manufacturing Excellence could be improved
• I would like to be able to put more than 1 prerequisite on a training task in MasterControl Manufacturing Excellence
• It would be nice if training aids from MasterControl Manufacturing Excellence were accessible within the application and not just their site.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• - Couldn't integrate with existing QBO account. Had to set up a new QBO account and transfer all data, create lots of journal entries - was very time-consuming and labor-intensive. Caused some financial discrepancies to resolve.
• - Have to process returns on Amazon and Shopify orders manually
• - Tax-inclusive is not allowed - European sales are tax inclusive - can't import order with VAT included. Looks like the software is suitable for US only. Have to create such orders manually in Commerce and then manual journal entries in QBO
• - Supports accrual accounting method only. In cash - it's a mess
• - Support - not knowledgeable enough - I could only call for support (now they have chat) and they always had to get with the back-end and every call was not less than 1 hour. At the end I would get a link for the training materials
• - Inventory not synching timely sometimes - I have a screenshot proving that inventory on our Amazon account was 0 but Commerce still had quantities, I had to manually press synch
• - Shipping line from Shopify orders is not coded to Shipping income account but goes together with Sales of product income account
• - When partial of the PO is received, not able to create a bill for the partial. There're only 2 settings: either bill created at the time of PO creation (for the whole PO amount - which increases your AP right away) or at the time the whole PO received. It works only when PO is shipped as a whole.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The quality service and the strong production versatility has helped us develop a great solution for our batch records. These improvements are much better than the legacy batch records and provide immediate access at multiple points across the organization. Would definitely purchase again.

TG works well for us.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I receive positive feedback from manufacturing personnel about how easy it is to use when manufacturing and I also receive positive feedback from quality personnel for review batch records. We have had some deviations where operators are inputting data under other operators accounts which is really bad good documentation practices and is a compliance risk

TG is good and easy to use, but could be improved

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

During a few early templates, a configuration for product family had not been removed and it created an error. The subject matter expert and support desk was able to help me understand the error was builder generated and how to resolve it very quickly. This is now a non-existent occurrence.

Support team just sends links to blog posts that are often out of date.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We choose Mx to try and get rid of the paper trail, assist with the improvement for GDP, ease of access and review of the production records to try and get better on releasing batches to meet demand. Having our documents, training and production records in one general area makes it easier for end user

Each of the applications has a specific place. We select and implement the best solutions for our clients based on their budget and requirements. This is often determined by integration requirements. We like to say that every application with do a different 95% of what you need it to. There will always be a different 5% to forgo between applications.

• We have been able to reduce the amount of production records variability had based on product families.
• New user uptake is very high and they can learn the solution quickly.
• The ability to add formula parameters and production record linking has helped traceability.

• No real ROI - we're stilling pulling reports from multiple platforms.
• Positive - segregation of wholesale and DTC orders in Shopify.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info