Avoid. Not a fully featured product.
Anonymous | TrustRadius Reviewer
February 05, 2020

Avoid. Not a fully featured product.

Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TradeGecko

We use it across all of our selling channels: Shopify, wholesale, and distributor orders. We use it as the nerve center for all movement and sales of goods, and for reporting that feeds back into finance.
  • Invoicing.
  • Payments.
  • Shopify integration doesn't work properly.
  • Reporting is dysfunctional.
  • No real ROI - we're stilling pulling reports from multiple platforms.
  • Positive - segregation of wholesale and DTC orders in Shopify.
TradeGecko is less expensive, and on the surface appears to be a better choice. However, they're not on par with features against those competitors. I am running a new RFP right now.
Support team just sends links to blog posts that are often out of date.

Do you think TradeGecko delivers good value for the price?

No

Are you happy with TradeGecko's feature set?

No

Did TradeGecko live up to sales and marketing promises?

No

Did implementation of TradeGecko go as expected?

No

Would you buy TradeGecko again?

No

To be completely honest, TradeGecko is not a fully baked product for multichannel selling, order, and inventory management. I imagine for a very simple company it could work well; or a fast moving low COGS brand it could be a good solution. The pricing is out of line with the support as well.