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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MatrixCare

    Score4.9 out of 10
    N/AMatrixCare, by ResMed, includes a suite of applications supporting in-patient assisted living operations, with CareAssist as the central application as its eMAR & point of care system. Also MatrixCare applications support KPI tracking, workforce management and payroll, and other processes inherent in providing in-patient care.N/A

    SimplePractice

    Score9 out of 10
    N/ASimplePractice is a practice management platform, made specifically for small business owners in the health and wellness space. SimplePractice’s feature set includes secure messaging, customizable paperless intake forms, a template library, free appointment reminders (SMS, email, & voice), electronic claim filing, billing and invoicing, a beautiful client portal with online appointment booking, and more.

    $39

    per month

    Pricing
    MatrixCareSimplePractice
    Editions & Modules
    No answers on this topic
    Essential Plan
    $39.00
    per month
    Professional Plan
    $59.00
    per month
    Offerings
    Pricing Offerings
    MatrixCareSimplePractice
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Essential ($39.00 / month); Professional ($49.00 / month); Professional for Groups ($49.00 / month + $29.00 / mo for each additional clinician).
    More Pricing Information
    User Ratings
    MatrixCareSimplePractice
    Likelihood to Recommend
    7.0
    (6 ratings)
    5.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    MatrixCareSimplePractice
    Likelihood to Recommend
    ResMed
    MatrixCare is well suited for the size of this company and its budget. The support is awesome, very professional, polite and knows what they're doing. It is also well suited for my company based on the type of healthcare, LTC, and rehab. Although I don't use the MDS features, I hear my colleagues say how much they like using them. The providers like that they are able to create their progress notes right into Matrix and I like that too because there are no paper notes needing to scan. The providers also find the dashboard very helpful for knowing what orders need to be signed and which patients are due for visits. I am unaware of any scenarios where MatrixCare is not well suited for my company, as far as my role.
    Incentivized
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    SimplePractice, LLC.
    I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion
    Incentivized
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    Pros
    ResMed
    • Store resident files, forms and scanned documents in a convenient location.
    • Navigate through each level of facility care for the super users is easy.
    • Security settings to make sure users can see what they need, not overly public per HIPPA rules.
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    SimplePractice, LLC.
    • Intake paperwork formatting
    • Calendar interface and ease of use
    • Automated features such as appointment reminders
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    Cons
    ResMed
    • The reports can be challenging to run, having to reset the search criteria each time.
    • The MatrixCare program is not easily used on tablets.
    • There are some limitations with regards to the POC ability.
    • When the internet is down, there is not an offline version to be used in the interim.
    Incentivized
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    SimplePractice, LLC.
    • Would like more usability on the app.
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    Support Rating
    ResMed
    I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.
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    SimplePractice, LLC.
    I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.
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    Alternatives Considered
    ResMed
    MatrixCare is being used as it was already implemented with the branch of business that was acquire, but, MatrixCare does the best out of all of our different clinical based systems
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    SimplePractice, LLC.
    Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.
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    Return on Investment
    ResMed
    • I'm hard-pressed to speak on behalf of the entire company, which consists of seven locations and I'm just the Health Information Manager. As far as my daily objectives, one positive impact is I no longer need a full-time assistant.
    • Another positive impact is the reduction of paper. Since I started here, there have been no paper records. MatrixCare provides a well-organized chart that is is easy to navigate through.
    • A third positive impact is related to the reduction of paper, ROI (Release of Information). MatrixCare provides records in a PDF format, which most receiving entities and individuals require.
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    SimplePractice, LLC.
    • The electronic paperwork has established me as a professional in the modern age
    • It has allowed me to streamline parts of my group practice
    • It has helped me stay organized and keep up with things to be done
    Incentivized
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