74 Ratings
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Score 8.6 out of 100
7 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • McAfee Total Protection is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

McAfee Total Protection

90%
3 Ratings
5.0

Symantec Critical System Protection

50%
2 Ratings

Likelihood to Renew

10.0

McAfee Total Protection

100%
1 Rating

Symantec Critical System Protection

N/A
0 Ratings

Support Rating

McAfee Total Protection

N/A
0 Ratings
10.0

Symantec Critical System Protection

100%
2 Ratings

Likelihood to Recommend

McAfee Total Protection

I think McAfee is great to have whether it's for work or for personal use. While it has some drawbacks, I like the peace of mind of feeling safe when I'm browsing the web/email, especially when my computer has sensitive/confidential information, knowing that McAfee will immediately detect any threats. The UI is extremely easy to navigate, which makes it easy for users regardless of how tech-savvy they are.
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.
Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

Pros

McAfee Total Protection

  • Excellent protection of all internet connected assets on our VPN.
  • Constant updates of needed security patches that ensure our network and systems are protected from current and emerging/potential threats.
  • Prompt and reliable customer service that provides needed answers and expertise in a crisis.
  • Strategic whitepapers on emerging cyber threats and McAfee solutions to resolve them before they become a problem for my team or our clients.
Samuel Boyle | TrustRadius Reviewer

Symantec Critical System Protection

  • Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
  • The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
  • The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.
Anonymous | TrustRadius Reviewer

Cons

McAfee Total Protection

  • Price - Extremely high price tag for many of the solutions.
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

  • Tuning takes a very long time
  • Turning the product on or off can take time
  • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators
Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

Pricing Details

McAfee Total Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 1st year price (subsequent years)

McAfee Total Protection Editions & Modules

Edition
Individual$29.99 ($79.99)1
Multi-Device$24.992
Family$29.993
  1. 1st year price (subsequent years)
  2. per year (2 year subscription, 5 devices)
  3. per year (2 year subscription, 10 devices)
Additional Pricing Details

Symantec Critical System Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Symantec Critical System Protection Editions & Modules

Additional Pricing Details

Likelihood to Renew

McAfee Total Protection

McAfee Total Protection 10.0
Based on 1 answer
McAfee has consistently delivered on its stated goals of providing comprehensive protection for our networks and systems. Due to their excellent work and follow through I have been, and will continue to be a loyal customer.
Samuel Boyle | TrustRadius Reviewer

Symantec Critical System Protection

No score
No answers yet
No answers on this topic

Support Rating

McAfee Total Protection

No score
No answers yet
No answers on this topic

Symantec Critical System Protection

Symantec Critical System Protection 10.0
Based on 2 answers
They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.
Anonymous | TrustRadius Reviewer

Alternatives Considered

McAfee Total Protection

I haven't used Norton for a while, but when I did use it I felt that it slowed down my computer and had constant pop-ups, which were both equally frustrating and annoying. It was also very difficult to remove from my computer.Malwarebytes is a great, straightforward program I've used for virus scanning. It's pretty bare bones but I think if you just want something to scan for viruses it gets the job done quickly and reliably.In my opinion McAfee offers similar benefits as Norton but its more intuitive and doesn't impact system performance.
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.
Anonymous | TrustRadius Reviewer

Return on Investment

McAfee Total Protection

  • Blocks unsafe websites
  • Virus detection and removal
  • Protects sensitive data
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

  • Great protection for unchanging systems
  • We have comfort that the protected systems are safe from intrusion
  • Excellent price
Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

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