2 Reviews and Ratings
7 Reviews and Ratings
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Well suited for customization of gamification. It gets beyond basic off-the-shelf gamification most app providers have. The admin dashboard is easy to use. We would like to be able to copy the framework of the site over at a reduced cost, and not pay as much for the 2nd and 3rd instance. Pricing for volume had to be negotiated and isn't standard operating procedure.Incentivized
RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Customizable Programming to meet our needsOnsite supportIncentivized
Provides e-signatureProvides terms and conditions.Easily add multiple sessions with time, date and required paperwork.Incentivized
Live chat from the admin dashboard, 24/7Development checklist/process outline and milestonesIncentivized
Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.Payment Method - users can’t change their payment methods on their own.
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.Incentivized
Great account management. Trust. In our 3rd year now, working with the same account manager helps us not re-invent the wheel each year. Other regional sales kick-offs were told of this gamification and they've since adopted Meeting Play.Incentivized
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.Incentivized
Meeting Play is well beyond SurveyMonkey if you use customizable programming mode.Incentivized
We have [switched] to league magic which is built for sports management.Incentivized
Major increase in attendee engagement.Increase in survey responses.Incentivized
Our ROI has been totally positive with RegPack. While it is not the cheapest option on the market, it's $$ to quality is second to none. We have been particularly impressed with the level of assistance that we receive from their team—any and every question, query, doubt has been addressed, and a solution has been found.