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MemberVault vs. Salesforce Agentforce Field Service

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MemberVault

    Score8.1 out of 10
    N/AMemberVault provides a place for content creators and online businesses to quickly create, sell and deliver offers — whether it’s a 1:1, a course, or memberships. Sales strategies like a binge & buy marketplace are offered by MemberVault. MemberVault boasts features like quiz questions, engagement tracking and gamification, to keep members engaged.

    $19

    per month

    Agentforce Field Service

    Score8.8 out of 10
    N/AField Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce.

    $600

    per year per user

    Pricing
    MemberVaultAgentforce Field Service
    Editions & Modules
    5 Product Plan - Monthly
    $19
    per month
    15 Product Plan - Monthly
    $49
    per month
    Unlimited Plan - Monthly
    $99
    per month
    5 Product Plan - Annually
    $190
    per year
    15 Product Plan - Annually
    $490
    per year
    Unlimited Plan - Anually
    $990
    per year
    Contractor
    $50
    per month (billed annually) per user
    Contractor Plus
    $75
    per month (billed annually) per user
    Dispatcher
    $165
    per month (billed annually) per user
    Technician
    $165
    per month (billed annually) per user
    Field Service Plus
    $220
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    MemberVaultAgentforce Field Service
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MemberVaultAgentforce Field Service
    Considered Both Products
    MemberVault
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    7 Answers
    Best Alternatives
    MemberVaultAgentforce Field Service
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MemberVaultAgentforce Field Service
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.9
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (9 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    MemberVaultAgentforce Field Service
    Likelihood to Recommend
    MemberVault
    I recommend it for those who are maybe 1-2 employees in their business--in other words, people just starting online with their business. It's priced right, so you can still make money with few sales. Plus, the ongoing support really helps you understand how to navigate the platform. It probably wouldn't be as great for someone who has thousands of people taking a course or someone who can afford a platform like Kajabi, where you can have everything right there. Because it doesn't host everything you need, it is for the frugally minded or smaller clientele biz owner.
    Incentivized
    Read full review
    Salesforce
    We've demoed quite a few models, different companies. I know Salesforce has huge backing, but even so they're open to customization and solutions. Some of the competition, keep in mind for my industry, there's not a lot of options out there. We're not your typical Salesforce target market. I mean we're not really selling a lot. I mean, quite honestly, I don't even have a sales department because can't do all of the work that my current customers need me to do. So I don't need to go drum up new business. I just needed it for more of tracking and a work management solution. And in the construction, specifically utility construction, industry, there's not a lot of options, but it definitely was the best option for us.
    Incentivized
    Read full review
    Pros
    MemberVault
    • They have great customer support.
    • They are priced in a reasonable way for even small business owners.
    • You can display all of your products on one page.
    • They have weekly support through Zoom meetings.
    Incentivized
    Read full review
    Salesforce
    • Real Time Communication with back-office team When our nurses need anything by using mobile app they can reach out to our back office team to resolve their issues
    • Utilization of resources We can see the all the appointments view with the assigned representative in a single page so We can assign more appointments if any resources has any free slot it is just a drag and drop
    • It helps us to automate the process like delay or reach notification we can also route the appointments based on representative skill set, location and urgency of task
    Incentivized
    Read full review
    Cons
    MemberVault
    • I do wish you could host video right on the platform. You can't now but have to use other video sites.
    • I wish you could tailor the domain to reflect back to a page on your website.
    • I like the marketplace page but wish you could design it a little bit differently.
    • It's hard for people to cancel a subscription on their own.
    Incentivized
    Read full review
    Salesforce
    • Our biggest complaint is the optimizer removes jobs from the schedule at times and they are hard to track down and if missed we may not have a tech show up at all for the customer.
    • Reporting off of Service Appointment history is challenging
    • Without having a developer adjust your views the amount of available fields can be overwhelming.
    Incentivized
    Read full review
    Likelihood to Renew
    MemberVault
    No answers on this topic
    Salesforce
    As of right now there is not a alternative that seems to offer all of the functionality with a vision of what is needed in the future. It is my belief that ClickSoftware will remain a leader in Mobile Workforce Management for a long time.
    Read full review
    Usability
    MemberVault
    No answers on this topic
    Salesforce
    Within a week a scheduler can confidently navigate the program and from there they learn more niche tools but from the beginning they can hit the ground running. With different user views available the developers can narrow down what is needed based on your job role which has been invaluable.
    Incentivized
    Read full review
    Support Rating
    MemberVault
    No answers on this topic
    Salesforce
    Having a program that gives sales leaders a real time view was game changing. Time was always an issue because there wasn't always a sales leader available for closing sales. This has allowed for any sales leader to jump in and help make the sale without the need to do a warm transfer.
    Incentivized
    Read full review
    Online Training
    MemberVault
    No answers on this topic
    Salesforce
    Overall the training was quite informative but did lack detail in some areas. It had all of the necessary content for an experience product user but didn't offer enough information for a new user to complete the training and then feel comfortable in real-world situations running or managing the software. I would recommend this course for anyone with at least 1 year of full-time exposure to the ClickSchedule product.
    Read full review
    Alternatives Considered
    MemberVault
    Both Teachable and Kajabi are much higher priced. I feel like the look of Teachable is no better than MemberVault, and so I wouldn't want to pay more for that platform. Kajabi is much more aesthetically pleasing in how it looks and all you can do, but the price is at least 3-4 times more per month. I also wanted a platform that would let me have few people, and they let me start on a free plan initially. The others did not.
    Incentivized
    Read full review
    Salesforce
    I have added a few of the many Salesforce products we use. We also use HubSpot but they all have different functions so not really comparable as they are used for different things/ teams.
    Incentivized
    Read full review
    Return on Investment
    MemberVault
    • Since starting with MemberVault 4 years ago, I went from 0 customers to 850 clients, with about 220 paying customers.
    • I've grown my mailing list by about 1000 by using this platform.
    • I wish they worked with all email providers because I have to pay more for Zapier. This hurts my sales profit.
    • Their plan to grandfather us into the price we originally paid helps me save money each year as I add more products.
    Incentivized
    Read full review
    Salesforce
    • ClickSoftware (ClickSchedule) has allowed for a technician work schedule to be fuller
    • ClickSoftware (ClickSchedule) has improved efficiency of the mobile work force when it is adhere to, and excessive rule violations are avoided.
    • ClickSoftware (ClickSchedule) has increased accountability of the mobile work force throughout the day.
    Read full review
    ScreenShots

    Agentforce Field Service Screenshots

    Product screenshotProduct screenshotProduct screenshot