TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Memfault

    Score8 out of 10
    N/AMemfault is a cloud-based observability platform for connected device debugging, monitoring, and updating, as well as provides solutions for firmware delivery and diagnostics to consumer electronics businesses. Memfault's infrastructure upgrades can be used to reduce risk, decrease shipping times, and resolve issues proactively. Memfault’s SDK works with existing hardware to monitor and deploy a firmware to low level devices via Bluetooth, Wi-Fi, USB, or proprietary protocol. The company does…N/A

    Prometheus

    Score8 out of 10
    N/APrometheus is a service monitoring and time series database, which is open source.N/A
    Pricing
    MemfaultPrometheus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MemfaultPrometheus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MemfaultPrometheus
    Considered Both Products
    Memfault
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    35 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    29 Answers
    Best Alternatives
    MemfaultPrometheus
    Small Businesses
    No answers on this topic
    InfluxDB
    Score9 out of 10
    Medium-sized Companies
    Logz.io
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    NetBrain Technologies
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MemfaultPrometheus
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.8
    (35 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    MemfaultPrometheus
    Likelihood to Recommend
    Memfault
    If you're running a fleet of embedded devices that has a tight RAM, CPU, & power footprint, Memfault is a must-have. From managing firmware deployments to monitoring every facet of the device lifecycle and performance, this is a solution that is built with a founding team that are the absolute best in the industry. They know your chipset and OS extraordinarily well and in some cases have been able to work directly with the chip vendors to provide support for their SDKs. With Memfault's help, our chip vendor diagnosed an issue in their BLE SDK and dramatically decreased the number of crash events on our devices.
    Incentivized
    Read full review
    Open Source
    This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
    Incentivized
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    Pros
    Memfault
    No answers on this topic
    Open Source
    • Looking at metrics such as the aggregate number of HTTP requests served.
    • Understanding how our services are performing in aggregate.
    • Easy to deploy within a variety of architectures/environments.
    • Open source so new features are added regularly and bugs are fixed in a timely manner.
    • Free so there are no licensing restrictions.
    • Endorsed by the Cloud Native Computing Foundation.
    Incentivized
    Read full review
    Cons
    Memfault
    No answers on this topic
    Open Source
    • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
    • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
    Incentivized
    Read full review
    Usability
    Memfault
    No answers on this topic
    Open Source
    It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
    Incentivized
    Read full review
    Support Rating
    Memfault
    No answers on this topic
    Open Source
    Never had to reach out to them.
    Incentivized
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    Alternatives Considered
    Memfault
    No answers on this topic
    Open Source
    Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
    Incentivized
    Read full review
    Return on Investment
    Memfault
    No answers on this topic
    Open Source
    • We are still working on the ROI
    • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
    Incentivized
    Read full review
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