Qualiparc.net by METALINE vs. Spiceworks Help Desk
Qualiparc.net by METALINE vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Qualiparc.net by METALINE | N/A | ASG provides ITSM, ITAM, as well as change and configuration management (e.g. patch management, dependency mapping) via its modular offering ITAM Center. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Qualiparc.net by METALINE | Spiceworks Help Desk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Qualiparc.net by METALINE | Spiceworks Help Desk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Qualiparc.net by METALINE | Spiceworks Help Desk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Qualiparc.net by METALINE | Spiceworks Help Desk | |
---|---|---|
Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Qualiparc.net by METALINE | Spiceworks Help Desk | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Qualiparc.net by METALINE | Spiceworks Help Desk | |
---|---|---|
Likelihood to Recommend | METALINE No answers on this topic | Spiceworks Ziff Davis |
Pros | METALINE No answers on this topic | Spiceworks Ziff Davis |
Cons | METALINE No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | METALINE No answers on this topic | Spiceworks Ziff Davis |
Usability | METALINE No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | METALINE No answers on this topic | Spiceworks Ziff Davis |
Support Rating | METALINE No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | METALINE No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | METALINE No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | METALINE No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |