Microsoft Azure IoT Hub vs. OneSignal

We are using the Azure IOT hub for solving the multitenancy problem within our research project. We are consuming data from various resources and communicating it with different devices on our hybrid cloud. We also use Azure IoT as a bridge between two business Intelligence sources which are really hard to connect devices.

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I think One Signal is very well suited for mobile app owners who want to be in touch with their user base more easily by sending push notifications and in-app messages. I'm not sure how well that works for SMS messaging as I haven't yet tried it. I wouldn't necessarily recommend it if your in-apps are very rare.

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• Massive registration and deployment of new devices.
• Easy integration with other Azure services.
• Handling security if devices.

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• Send instant notifications without any delay.
• Provide all the necessary features for testing.
• Highly cost effective.
• Great system to handle huge volume.
• Great customer support.

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• Hardware and embedded integration could improve or be at parity with competitor.
• Pricing model not as flexible as competitor.

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• Is still in development: we know OneSignal is still in development and sometimes it takes longer to create or fulfill certain features.
• Payment: payment menu is not at the glance, [and] is just difficult sometimes to find -it is a minor issue.
• Send to certain custom segments through specific OneSignal IDs; you can do it though API doing a GET call with tools like Postman. If this can be done from OneSignal it would be great.

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I give an 8 in this question mainly for 2 reasons: the products even if they look like complete and are highly customizable and usable, they are still missing some logical features. For example, send messages to a list of users - now days you can do it with postman and get calls. A second example is App messaging that is still in development and has many opportunities.

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Azure IoT support professionals are strong, and always provide timely responses. Vast documentation and examples are available, plus a network of professionals in the market. It's very comparable to the main competitor offer, and easily integrated into the main Azure product offer. Azure IoT is not a new solution, so it is very mature and support can easily address any day to day or architectural concern you have.

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Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.

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We require Azure integration, data security and simple development. IoT Hub ticked all those boxes.

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In my opinion, OneSignal documentation / API is more friendly [than] Firebase. Maybe because Firebase is already "too big," but OneSignal is focused on one solution that giving our notification through to our customer. In that case, OneSignal is chosen by our company. Several years after that, Firebase announced it supported [the] iOs platform too but our company already using OneSignal to our notification provider.

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• As a student, we are using student program subscription which is cheaper than an individual or business subscription.
• Our school devices our efficiently communicating with each other which has increased the revenue of our school.
• It provides strong and robust cloud communication within the premises which also helped in increased in the school reputation.

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• OneSignal has allowed us to grow number of subscribers in a short time.
• We are able to send our news and offers easily and instantly.
• We have become able to drive more website traffic and increase in sales.

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