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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Azure

    Score8.5 out of 10
    N/AMicrosoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.

    $29

    per month

    Nexthink

    Score7.3 out of 10
    N/ANexthink Workplace Experience is a cloud-native platform allowing IT teams to manage the Digital Employee Experience (DEX) by providing insights across devices, applications, users, operating systems, locations and organizational units.N/A
    Pricing
    Microsoft AzureNexthink
    Editions & Modules
    Developer
    $29
    per month
    Standard
    $100
    per month
    Professional Direct
    $1000
    per month
    Basic
    Free
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft AzureNexthink
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe free tier lets users have access to a variety of services free for 12 months with limited usage after making an Azure account.—
    More Pricing Information
    Community Pulse
    Microsoft AzureNexthink
    Considered Both Products
    Microsoft
    No answer on this topic
    Nexthink
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    34 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    31 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    35 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    24 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    34 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Microsoft AzureNexthink
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Microsoft Azure and Nexthink
    Feature
    Microsoft Azure
    8.4
    27 Ratings
    2% above category average
    Nexthink
    -
    Ratings
    Service-level Agreement (SLA) uptime8.126 Ratings00 Ratings
    Dynamic scaling8.725 Ratings00 Ratings
    Elastic load balancing8.624 Ratings00 Ratings
    Pre-configured templates8.225 Ratings00 Ratings
    Monitoring tools8.326 Ratings00 Ratings
    Pre-defined machine images8.424 Ratings00 Ratings
    Operating system support8.926 Ratings00 Ratings
    Security controls8.626 Ratings00 Ratings
    Automation8.224 Ratings00 Ratings
    Best Alternatives
    Microsoft AzureNexthink
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    Cisco ThousandEyes
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft AzureNexthink
    Likelihood to Recommend
    8.7
    (96 ratings)
    9.1
    (12 ratings)
    Likelihood to Renew
    10.0
    (17 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (36 ratings)
    -
    (0 ratings)
    Availability
    6.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (27 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft AzureNexthink
    Likelihood to Recommend
    Microsoft
    Azure is particularly well suited for enterprise environments with existing Microsoft investments, those that require robust compliance features, and organizations that need hybrid cloud capabilities that bridge on-premises and cloud infrastructure. In my opinion, Azure is less appropriate for cost-sensitive startups or small businesses without dedicated cloud expertise and scenarios requiring edge computing use cases with limited connectivity. Azure offers comprehensive solutions for most business needs but can feel like there is a higher learning curve than other cloud-based providers, depending on the product and use case.
    Read full review
    Nexthink
    I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.
    Read full review
    Pros
    Microsoft
    • Microsoft Azure is highly scalable and flexible. You can quickly scale up or down additional resources and computing power.
    • You have no longer upfront investments for hardware. You only pay for the use of your computing power, storage space, or services.
    • The uptime that can be achieved and guaranteed is very important for our company. This includes the rapid maintenance for security updates that are mostly carried out by Microsoft.
    • The wide range of capabilities of services that are possible in Microsoft Azure. You can practically put or create anything in Microsoft Azure.
    Incentivized
    Read full review
    Nexthink
    • It allows for an IT department to be proactive with finding/solving issues before they happen
    • It allows for a company to have a great tool for engaging with end users using campaigns/surveys
    • It shows the full overall picture of a device/network connections when troubleshooting user issues.
    Read full review
    Cons
    Microsoft
    • The cost of resources is difficult to determine, technical documentation is frequently out of date, and documentation and mapping capabilities are lacking.
    • The documentation needs to be improved, and some advanced configuration options require research and experimentation.
    • Microsoft's licensing scheme is too complex for the average user, and Azure SQL syntax is too different from traditional SQL.
    Read full review
    Nexthink
    • The on-premise solution can be slow at times and resource-demanding even on newer laptops. (This isn't the case with the cloud offering.)
    • Some useful features are only available to cloud customers.
    • Library pack configuration could be made easier, often these packs require some customization and it's not always clear how to get them up and running after importing.
    Read full review
    Likelihood to Renew
    Microsoft
    Moving to Azure was and still is an organizational strategy and not simply changing vendors. Our product roadmap revolved around Azure as we are in the business of humanitarian relief and Azure and Microsoft play an important part in quickly and efficiently serving all of the world. Migration and investment in Azure should be considered as an overall strategy of an organization and communicated companywide.
    Read full review
    Nexthink
    No answers on this topic
    Usability
    Microsoft
    As Microsoft Azure is [doing a] really good with PaaS. The need of a market is to have [a] combo of PaaS and IaaS. While AWS is making [an] exceptionally well blend of both of them, Azure needs to work more on DevOps and Automation stuff. Apart from that, I would recommend Azure as a great platform for cloud services as scale.
    Incentivized
    Read full review
    Nexthink
    No answers on this topic
    Reliability and Availability
    Microsoft
    It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators
    Incentivized
    Read full review
    Nexthink
    No answers on this topic
    Support Rating
    Microsoft
    We were running Windows Server and Active Directory, so [Microsoft] Azure was a seamless transition. We ran into a few, if any support issues, however, the availability of Microsoft Azure's support team was more than willing and able to guide us through the process. They even proposed solutions to issues we had not even thought of!
    Incentivized
    Read full review
    Nexthink
    No answers on this topic
    Implementation Rating
    Microsoft
    As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.
    Read full review
    Nexthink
    No answers on this topic
    Alternatives Considered
    Microsoft
    As I continue to evaluate the "big three" cloud providers for our clients, I make the following distinctions, though this gap continues to close. AWS is more granular, and inherently powerful in the configuration options compared to [Microsoft] Azure. It is a "developer" platform for cloud. However, Azure PowerShell is helping close this gap. Google Cloud is the leading containerization platform, largely thanks to it building kubernetes from the ground up. Azure containerization is getting better at having the same storage/deployment options.
    Incentivized
    Read full review
    Nexthink
    Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does so all data assumes you are able to pull information from all systems at any time. with remote systems it is unlikely you will capture all systems at the same time so it makes any actions less effective. this review was performed 4 years ago so 1E may have addressed some of these limitations but Nexthink has also grown and continues to add and improve on their industry-leading capabilities.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • For about 2 years we didn't have to do anything with our production VMs, the system ran without a hitch, which meant our engineers could focus on features rather than infrastructure.
    • DNS management was very easy in Azure, which made it easy to upgrade our cluster with zero downtime.
    • Azure Web UI was easy to work with and navigate, which meant our senior engineers and DevOps team could work with Azure without formal training.
    Incentivized
    Read full review
    Nexthink
    • SCCM proactive remediation: Automatically resolving hundreds of SCCM issues per month
    • Hardware: Identification of over $5m cost avoidance by seeing a lack of usage for 128GB SSDs - no need to upgrade to 256GB... coupled with OneDrive migration packs in the Nexthink library this is valuable.
    Incentivized
    Read full review
    ScreenShots

    Nexthink Screenshots

    Product screenshotProduct screenshot