Small company enjoying the big product
April 28, 2021

Small company enjoying the big product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Azure

Our company (200+) recently transitioned over to [Microsoft] Azure to alleviate the "clutter". We were outsourcing various functions, causing confusion and conflict. Having changed over to 1 concise platform containing all of our needs, has cleared the bottleneck we have been fighting for years. It has been a smooth transition as well with minimal to zero impact.

Pros

  • Ease of use
  • Easy implementation
  • Smooth functionality

Cons

  • More extensive video library instead of written documentation
  • More customized reporting ability
  • Longer "included" vendor support
  • User implementation and setup is faster and more efficient
  • "Bundling" via Azure much cheaper than outsourcing various vendors
  • Support training simplified and structured
We were running Windows Server and Active Directory, so [Microsoft] Azure was a seamless transition. We ran into a few, if any support issues, however, the availability of Microsoft Azure's support team was more than willing and able to guide us through the process. They even proposed solutions to issues we had not even thought of!

Do you think Microsoft Azure delivers good value for the price?

Yes

Are you happy with Microsoft Azure's feature set?

Yes

Did Microsoft Azure live up to sales and marketing promises?

Yes

Did implementation of Microsoft Azure go as expected?

Yes

Would you buy Microsoft Azure again?

Yes

Microsoft Azure's overall usability has been better than expected. Often times vendors promise the world, only to leave you with a run-down town. Not the case with our experience. From an implementation perspective, all went perfect, and from the user-facing experience we have had no technical issues, just some learning curve issues that are more about "why" than "how".
[Microsoft] Azure is terrific for today's world of security, security, and more security. Implementing users over to SSO has been a seamless task, whereas I've seen it go completely sideways in other agencies. Account maintenance has been a "breeze". In the past, we had to scurry to modify accounts, and access, and whatnot, but with [Microsoft] Azure, it's all centrally located and updates are instant. It's definitely a "pro-Microsoft" product, which is fine, but you kind of lose sight that there are other cloud options.

Microsoft Azure Feature Ratings

Service-level Agreement (SLA) uptime
9
Dynamic scaling
6
Elastic load balancing
7
Pre-configured templates
8
Monitoring tools
8
Pre-defined machine images
5
Operating system support
8
Security controls
9
Automation
6

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