Microsoft Defender for Cloud is a Cloud Security Posture Management (CSPM) and Cloud Workload Protection Platform (CWPP) for Azure, on-premises, and multicloud (Amazon AWS and Google GCP) resources.
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Symantec Client Management Suite
Score2.5 out of 10
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Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.
I think it's good for cloud-native companies. A company that, from day zero, they're like, "We're going cloud, and this is how we're going to do it." They get it. It works well for them. Smaller organizations that are under X amount of resources- I don't know what that X might mean- but I feel like it plays well in smaller, more nimble organizations. If you're an older organization or if you're extremely large, it starts becoming a little difficult to manage at scale. And you have to sometimes throw bodies at the problem. Maybe not the most eloquent way of saying it, but that's what it feels like.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Whenever you have computers that aren't easily accessible or you have a big site to cover (or multi location), Symantec Client Management Suite (CMS) is really great to manage all your computers, if it's for installation, software, licenses or even status. Setting up all you need from CMS can take some time, especially when you're in a multi-location site. We had to ask the Symantec engineers to help us a couple of times and set things up because even if we followed the documentation, it wasn't an easy task. But at least, the Symantec engineers are people that know what they do and they're really efficient at it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's really well laid out, with an easy-to-use, accessible UI.
With Microsoft Defender for Cloud, it has everything you need with the Safelink attachment, the Safelink emails for URL, the way it scans those URLs and attachments within the product, and you're seeing the results. And that adds an extra layer of security for the user, so you feel comfortable knowing the product monitors those. That's something I really like about that product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Patch Management: We are able to easily deploy patches to all our workstations and accurately report on compliance.
Software Delivery: We do a lot of software deployments to our end users and with CMS we can quickly create policies or tasks to perform these deliveries and get quick results on our success or failures.
Inventory: Ease of use to get reports of what workstations have what software installed, patch levels, or hardware specifications.
Integrations with on-premise workloads can sometimes be challenging. Needs improvement and well standardised integration points
Vulnerability categories can be difficult to understand. It should allow teams to focus on critical findings and help them keep aside low-severity or suppressed vulnerabilities
Pricing can be improved as it can be over-priced for smaller businesses and would potentially affect their ROI due to the small scale
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
More transparency with the roadmap would be a welcome change. New and upcoming features are usually a surprise until a major Symantec Event takes place but little is heard about those features before and even after, in some cases, leading up to a release.
Documentation for some items is poor. Especially around the Workflow product. It was intended that the documentation for the elements in a workflow would be crowd-sourced, which is a good idea, but in order for that to happen, more people need to be using it and taking the time to draw up the documents.
Cost. Its always a big topic, especially in higher-ed, but Symantec could do more to lower its costs for some product lines in order to gain more acceptance and support. If that was done and more institutions could get their student workers to use the product, once they leave college and go into the "real-world" there is a possibility that they would start recommending Symantec products because of their use in College.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is a great product that integrates nicely when running an Azure platform and even multi-cloud environment. Not looking for point-solutions but a suite that answers most requirements. It is very comfortable being able to use KQL, workbooks and automation that is native to the azure platform
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My visibility is limited because I'm only doing very small pieces of what the overall org does. And also, we have limitations on what we're allowed to use. It's not like we get a new product as users or leadership level users, and everything is on, and we can just do whatever we want. We're very restricted in what we can use any tooling within the org because of the different levels of regulatory constraints we have, because of just the nature of who we are inherently. So that's why. I don't think it's necessarily the product. I think it's more or less of what we're able to do with the product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support at Symantec isn't that great. Client Management Suite isn't even listed on the Support Portal when trying to open a ticket. Your best bet for support is actually the user groups that Symantec hosts. The members of the groups are usually very responsive. With Broadcom buying Symantec, I've seen a huge jump in personnel leaving Symantec, so I'm assuming the support is just going to get worse. Recently for a simple question, I reached out to 5 people just to find out 4 of the 5 had left the company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I believe Microsoft Defender for Cloud stacks up well against the other tools we looked at. It is native to the Azure platform and provides the same insights as the other tools. We selected Microsoft Defender for Cloud because it integrates well with the Azure resources and gives the needed insight, security alerts and recommendations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Although there are other tools that can be utilized I don't believe those tools are as robust as Symantec Management Platform. The Symantec Management Platform was chosen because of the value it returns internally and for our customers. You can pull just about any data element from an endpoint and provide detailed reports or great graphs for the C-Level
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
