Symantec Client Management Suite is a solid Endpoint Management suite
June 19, 2019

Symantec Client Management Suite is a solid Endpoint Management suite

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Symantec Client Management Suite

Symantec Client Management (SMP) is being used throughout our entire organization on all of our desktops, laptops, and eventually servers. We have been a Symantec shop for almost as long as I have been with the company which is almost 20 years. We rely on SMP to keep all of our endpoints up to date with software updates as well as Windows Patches.

Pros

  • You can do just about anything you would need to do as far as client management needs
  • In place upgrades are a breeze
  • Inventory management, Patch management are very intuitive.

Cons

  • Feature updates are lacking, but getting better
  • Reporting could be improved
  • GUI needs to be updated
  • SMP allows us to centrally manage all of our endpoints with little to no end user interaction.
  • With the new P2P downloading our bandwidth constraints have been almost completely removed.
  • Cloud Enabled Management (CEM) allows our remote users to receive the same updates as in-network devices without the need for a VPN connection.
BeyondTrust Remote Support (Formerely Bomgar Remote Support), Lucidchart, Smartsheet
If you need to manage a lot of endpoints SMP is a solid choice. We have over 8000 endpoints and SMP allows me to keep all devices up to date as well as track what software is currently installed. I do not know that I would recommend SMP to a small business as there can be a steep learning curve to fully utilizing SMP. You really need at least one person dedicated to managing the SMP.

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