Name: Symantec Client Management Suite
Rating: 7.3 (47 reviews)
Author: Broadcom

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Development

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Document Management

Intellectual Property (IP) Management

Meeting Management

Enterprise

Accounting

Blockchain Payments

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Referral

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Change Management

Cloud Migration

Cloud Storage

Continuous Delivery

Database-as-a-Service (DBaaS)

DevSecOps

Fraud Detection

IT Alert Management

IT Professional Services

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Server Virtualization

Software-Defined WAN

System Monitoring

Test Management

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Email Marketing

Headless CMS

Marketing Attribution

Marketing Automation

Referral Marketing

Social Media Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales Enablement

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Aviation

Camp Management

Construction Takeoff and Estimating

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Population Health Management

Vertical-Specific

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Many users have praised the software for its effectiveness in securing applications on laptops. Additionally, users highly recommend utilizing the software's capabilities for managing and packaging images in large-scale environments. Moreover, it is widely recognized that the software serves as a trusted and proven platform for zero trust security architecture. Users also appreciate the convenience of managing multiple devices in a single window using the software. Lastly, Symantec is consistently acknowledged as a leader in the field of anti-virus and PC security solutions.

Symantec products have become essential tools for organizations looking to efficiently manage their IT desktop assets. Service technicians rely on Symantec's solutions to deploy and support large volumes of computers, ensuring that clients have up-to-date and secure systems. One popular tool, the Symantec Management Platform Client Management Suite, offers a comprehensive set of features for inventory management, software delivery, patch management, and imaging of both Windows and Mac workstations. Another widely used solution is the Symantec Client Management Suite, which enables organizations to handle tasks such as patch management, software delivery, inventory management, custom inventory creation, reporting, and IT analytics across their entire environment.

Symantec's products excel at automating cumbersome processes and facilitating the efficient distribution of software updates through their Peer to Peer software deployment feature. This eliminates the need for distribution servers and streamlines software distribution across an organization's network. Moreover, Symantec Management Platform is a global solution that effectively manages end user machines and servers, providing reliable software installations, upgrades, patches, and monitoring capabilities. Institutions like Oxford University rely on Altiris CMS within the Symantec Management Platform to gain control over managed software delivery, access thorough inventory information, and conduct incident remediation.

Symantec Client Management Suite shines when it comes to imaging computers, remote software installation, inventory management, and trend analysis. It serves as a centralized hub for collecting hardware and operating system information while providing comprehensive software inventory and metering capabilities. Additionally, Symantec Client Management Suite is chosen by organizations worldwide to ensure endpoints are kept up to date with crucial software updates and Windows patches. The suite's integration with Symantec endpoint protection further enhances security measures and safeguards sensitive data.

A testament to its scalability and efficiency is how Symantec Client Management Suite successfully supports organizations managing over 35K endpoints. It simplifies day-to-day processes by facilitating gold image builds, software delivery, patch management, and asset management. Ultimately, the suite's ability to execute tasks seamlessly and generate detailed reports for management makes it a go-to solution for organizations across various industries.

Monthly subscription

Yearly subscription

Techinline Remote Desktop

Symantec Client Management Suite

Software for managing client desktops possess various automation features (e.g. patching and distribution), and support remote configuration and deployment across end user platforms, increasing efficiency, system security, and oversight, while also providing insight and improvement to the end user experience.

Desktop Management

Likelihood to Recommend

Likelihood to Renew

Support Rating

Broadcom

BeyondTrust Remote Support

Microsoft System Center

KACE Asset Management Appliance

Symantec Endpoint Security

Snow License Manager

License Dashboard License Manager

KACE Systems Deployment Appliance (SDA)

VP Technical Services

Symantec Client Management Suite 2020-01-28 09:53:50

MS SharePoint / SQL

Trend Vision One Endpoint Security

Microsoft SharePoint

Progress ShareFile

Symantec VIP

Cisco Meraki Wireless Access Point, dup

Symantec VIP Access Manager, on Symantec VIP

Chief Information Technology Officer

Symantec Client Management Suite 2018-08-30 11:28:18

Smartsheet

Lucid Visual Collaboration Suite

Symantec Client Management Suite 2019-06-18 12:07:57

Endpoint Engineer III

Symantec 2015-11-27 08:58:03

Microsoft SQL Server

Symantec Server Management Suite

Altiris Product Owner

Symantec Client Management Suite 2016-02-29 20:59:49

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Set up

User friendly

Management tool

Pleasure to use

Browser support

User friendly system

Hard to set

Somewhat difficult

Feature updates

Front end

Patch management

Management platform

Client management

Easy to create

Real time

Operating systems

Solve the issue

Different reports

Sql based

Remote control

Home

Desktop Management Software

We use Symantec Client Management Suite across the whole environment. We use it to manage all our workstations and several of our servers. Specifically, we use it for patching, software deployment, blacklisting applications, and asset inventory. We particularly like the direction that Symantec has gone with software deployment. Symantec allows the use of Peer to Peer software deployment which limits the need for distribution servers in the network. We've been using it quite successfully with some of our smaller locations.

Licensing is a pain.
Application metering while works can bog down a computer if not careful.

Reduction in infrastructure with new peer-to-peer functionality.
Reporting on assets in environment is really good.

KACE Asset Management Appliance, KACE Systems Deployment Appliance (SDA) and Microsoft System Center Configuration Manager (SCCM)

Snow License Manager, BeyondTrust Remote Support (formerly Bomgar), Symantec Endpoint Protection

I have used this product in the past 12 months to manage devices and software throughout their entire lifecycle. The solution is ideal for Windows, Mac and VM environments. It's a great deployment tool for patching and securing both desktop computers and mobile devices such as laptops.

Asset Management is a great way to manage your devices.
End Point Protection minimizes your risk of being affected by a zero-day vulnerability.
Symantec Client Suite allows you to enforce standard policies and make them consistent across the network.

Symantec Management Agent Admin Console interface could be enhanced to a more modern, user friendly system.
Dashboard display settings could be modernized to allow additional customization.
EPM would be a great way to manage mobile devices also like a Mobile device Management tool.

It allowed for consolidation of patching. Meaning you are able to push patches of things like Adobe Reader, Java updates, etc. Hence, you have a centralized patching solution.
No manual processes since the system allows you to create policies to implement and roll out to endpoints.

Symantec VIP Access Manager, Cisco Meraki Wireless Access Point, Trend Micro Endpoint Security, Citrix ShareFile, MS SharePoint / SQL

Symantec Client Management (SMP) is being used throughout our entire organization on all of our desktops, laptops, and eventually servers. We have been a Symantec shop for almost as long as I have been with the company which is almost 20 years. We rely on SMP to keep all of our endpoints up to date with software updates as well as Windows Patches.

You can do just about anything you would need to do as far as client management needs
In place upgrades are a breeze
Inventory management, Patch management are very intuitive.

Feature updates are lacking, but getting better
Reporting could be improved
GUI needs to be updated

SMP allows us to centrally manage all of our endpoints with little to no end user interaction.
With the new P2P downloading our bandwidth constraints have been almost completely removed.
Cloud Enabled Management (CEM) allows our remote users to receive the same updates as in-network devices without the need for a VPN connection.

Symantec Endpoint Protection, Lucidchart, Smartsheet and BeyondTrust Remote Support (Formerely Bomgar Remote Support)

BeyondTrust Remote Support (Formerely Bomgar Remote Support), Lucidchart, Smartsheet

I currently use Symantec Management Platform Client Management Suite. I utilize it for Windows and Mac workstations for: Inventory, Software Delivery, Patch Management, Imaging. Using these components of CMS, we are able to maintain our environment and accurately know what workstations have what software or patch levels. We are also able to identify older hardware and where it may be in the environment in order to provide reports for life cycle replacement.

Patch Management: We are able to easily deploy patches to all our workstations and accurately report on compliance.
Software Delivery: We do a lot of software deployments to our end users and with CMS we can quickly create policies or tasks to perform these deliveries and get quick results on our success or failures.
Inventory: Ease of use to get reports of what workstations have what software installed, patch levels, or hardware specifications.

Reporting: I have been using CMS/Altiris since the 6.x version, and while most things have improved in 7.5 that we use today there were some reports that were easier to find or create. While there is an easy way to tell at a quick glance software delivery results, I would like to see a report that more accurately shows success/failure, vs compliance. In the compliance report a non-compliance doesn't really mean it failed, it just means it checked compliance and may or may not have tried to run it and failed.
Imaging: The way it does imaging tasks, could be a lot easier to perform. If you have one common image and application set among your organization then no problem, but if you are more complex and have say 40 different application sets as we do it can be very complex to manage and configure.

Reporting was something we never had before, it has enabled us to "know what we have" in our environment. Also when being audited for software license compliance we can easily generate a report and provide the vendor vs having them have to install software on our devices.
Software delivery has been able to be pushed down to lower support levels allowing higher levels to focus on things that are not as trivial anymore

We currently use Symantec Client Management Suite internally and provide administration for three customers. We currently manage over 10,000 endpoints across several Symantec Management Platforms. Our largest use of the console is with Patch Management, Software Delivery, Inventory, Custom Inventory, Reporting and IT Analytics. Patch Management allows us to be somewhat creative with policy and filters to manage patch compliance across all Windows platforms. Software Delivery provides us the 'set it and forget" by utilizing compliance checks. The new 7.6 platform has better capabilities around importing and managing software. Inventory now provides a nice flip book page for agent health statistics. There are several scripting languages provided within the console to help you easily custom script inventory. Reporting can be done from an ad hoc perspective within the Activity Center if you're not a SQL guru. Otherwise there are several predefined reports, SQL creation tools, copying and editing tool or you can find many reports on Symantec Connect.

Software Delivery has great features like compliance checking, custom compliance inventory and execution reporting. Once compliance has been configured you can leave the policy active and if the software is uninstalled the policy will reinstall the software.
The ability to use different scripting to create custom inventory. If you're good with scripting and SQL the platform can be utilized as a configuration manager.
The ease of setting up the Symantec Management Platform 7.6 is easier and faster than previous versions. The use of the Symantec Installation Manager performs pre checks to identify areas or applications that may need to be installed and the links provided are up to date.

I would like to see some improvement around filters as it pertains to making a report from a filter. This would be great for end users that are not familiar with database schema.
MAC patch management could improve by creating more policy based options.
Please allow custom data class guides to remain the same after they are updated.

As a hosting provider we are able to provide a low cost solution to multiple customers with different needs.
Symantec Client Management Suite allows us to manage several platforms and allows our customers to focus on growing their business while we take care of their IT Assets.

Symantec Server Management Suite, Microsoft SQL Server

Symantec Client Management Suite

Overview

What is Symantec Client Management Suite?