Microsoft Dynamics 365 Finance vs. Restaurant365

Its well suited for medium and large organizations that needs strong financial control , automated workflows , inter-company accounting and real-time reporting . It works wonderfully with all the Microsoft products . However , it may be less useful for small businesses as it requires a good investment in implementation , customization , licensing and user training

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I think any business that needs to track its expenses and create a P&L and balance sheet could benefit from this program. Once you get the training on it, it really makes the whole thing a breeze, saves you time, and creates beautiful reports. I don't know any business that wouldn't need it. Maybe if your business is selling one thing, maybe it won't be worth it for you. I think the sales would need to back up the subscription price, so I would weigh that into the equation. But there is nothing R365 doesn't do. It does inventory, it does waste tracking, it gets into the nitty gritty of business.

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• Financial reporting
• Multi-company consolidation
• Hub and spoke setup
• Web-based access

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• Invoice tracking.
• Expense tracking.
• Sales tracking.
• Labor tracking.

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• More clarity on features going away
• New feature showcases
• Demonstrations for how things were intended to be used

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• Credit cards and banks don't always connect, so sometimes you have to manually import transactions or reconnect the bank.
• When classifying transactions, the program can lag at times.

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As the UI is modern and user friendly which makes it easy to navigate . The dashboard , workspace and personalized view helps to access the right set of information with ease

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They are good, but there is always room to be better.

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Microsoft Dynamics 365 Finance is more robust, and can handle larger, more complex business operations, and have better delineation between corporate management and divisions in a company, but it is not flexible, nor easy to change. It is complex, inflexible, and difficult to incorporate new workflows or business rules to accommodate changes in the business. We have changed over the past decade and while F&O is big and robust, it is not nimble.

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The sales integration and labor integration with our POS is really where it is light years better than QB. Quickbooks is good, but R365 is like QB on steroids. The drill down feature is fantastic, which QB doesn't have, and again, the sheer number of reports and customization is an asset. There is so much customization on R365 that I forgot to mention earlier on. And the level of support! You can go to their online support center and get answers so fast! You chat with a live person, not a bot, and they are real people giving you real answers.

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• Because F&O is not very nimble, we are looking to reimplement
• The lack of interoperability has hindered our ability to use external tools to supplement shortcomings of the product
• The inflexibility has lead to great frustration from team leads

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• Accuracy! Accuracy all around.
• Now we know exactly how much money we are making, rather than a roundabout guess based off a spreadsheet.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info