R365 will make you do a 180 when you think about accounting
February 24, 2021

R365 will make you do a 180 when you think about accounting

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Restaurant365

R365 has been a huge asset to our restaurant. It imports all bank activity so no transaction is ever lost and every penny is accounted for. Additionally, it integrates with our POS system so all of our sales and labor track. Creating or importing journal entries is easy. Balancing and month-end reconciliation takes just a few minutes instead of an hour + like before. We can run a P&L at any time and drill down to see exactly where the expenses are happening. It addresses the problem of use and waste. We know where every penny goes, and where all the product goes.
  • Invoice tracking.
  • Expense tracking.
  • Sales tracking.
  • Labor tracking.
  • Credit cards and banks don't always connect, so sometimes you have to manually import transactions or reconnect the bank.
  • When classifying transactions, the program can lag at times.
  • Accuracy! Accuracy all around.
  • Now we know exactly how much money we are making, rather than a roundabout guess based off a spreadsheet.
The sales integration and labor integration with our POS is really where it is light years better than QB. Quickbooks is good, but R365 is like QB on steroids. The drill down feature is fantastic, which QB doesn't have, and again, the sheer number of reports and customization is an asset. There is so much customization on R365 that I forgot to mention earlier on. And the level of support! You can go to their online support center and get answers so fast! You chat with a live person, not a bot, and they are real people giving you real answers.

Do you think Restaurant365 delivers good value for the price?

Yes

Are you happy with Restaurant365's feature set?

Yes

Did Restaurant365 live up to sales and marketing promises?

Yes

Did implementation of Restaurant365 go as expected?

Yes

Would you buy Restaurant365 again?

Yes

Basecamp, Toast Payroll & Team Management, formerly stratex, Toast Point of Sale
I think any business that needs to track its expenses and create a P&L and balance sheet could benefit from this program. Once you get the training on it, it really makes the whole thing a breeze, saves you time, and creates beautiful reports. I don't know any business that wouldn't need it. Maybe if your business is selling one thing, maybe it won't be worth it for you. I think the sales would need to back up the subscription price, so I would weigh that into the equation. But there is nothing R365 doesn't do. It does inventory, it does waste tracking, it gets into the nitty gritty of business.